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Maria Lizardi
2,015 Reviews
2,015 Reviews
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2015 Reviews of Maria Lizardi
November 03, 2018
Service Timely and quality, attentive and friendly. Nice amenities in service wait area, refreshments too were varied, plenty and selective. An enjoyable expe Timely and quality, attentive and friendly. Nice amenities in service wait area, refreshments too were varied, plenty and selective. An enjoyable experience overall . Washed vehicle too. More
by CMM871
Verified Customer
November 02, 2018
Great Service I love coming to BMW of Sarasota because I know that they have my best interest in mind!! Great job today! Maria was excellent as well as the courtes I love coming to BMW of Sarasota because I know that they have my best interest in mind!! Great job today! Maria was excellent as well as the courtesy driver that dropped me off and picked me up from my job!! Thanks again. More
by TMCCANTS8274
November 01, 2018
Brought in for threevrecalls, took all day to repair The cost of service is over the top, cut your overhead,. Too many people working there, not working Looked like many people standing around just ta The cost of service is over the top, cut your overhead,. Too many people working there, not working Looked like many people standing around just talking More
by MARKOGRADY71
November 01, 2018
Customer Service Galore I’m new to Sarasota, so I did not yet know the best non-dealer auto service for my X-3. Went to BMW of Sarasota for brake fluid change and repair of p I’m new to Sarasota, so I did not yet know the best non-dealer auto service for my X-3. Went to BMW of Sarasota for brake fluid change and repair of peeling glove box cover. Was told glove box could not be repaired and would be $300+ to replace. After expressing my view that interior parts deterioration is what I would expect from a Ford Focus, not a BMW X-3, I was introduced to the Kyle, the Service Director. Kyle acknowledged that other customers had experienced the same problem with their glovebox, and he offered to replace the glove box door for no charge! Wow. Kudos to the Customer Service person Susan, who was not only unbearably cute, but also extremely helpful in getting me in touch with Kyle. Yes, dealerships are typically 20-25% more expensive than independent repair shops, but when it comes to customer service, BMW of Sarasota is among the best i’ve Ever dealt with. Thank you. More
by SNOVICKLAW
Other Employees Tagged: Kyle and Susan
October 31, 2018
Good experience . Service was prompt. Service advisor Maria is awesome. She makes it easy to set up an appointment to accommodate work schedules. No issues so far wit . Service was prompt. Service advisor Maria is awesome. She makes it easy to set up an appointment to accommodate work schedules. No issues so far with service performed. More
by Bmwowner
October 31, 2018
No waiting, fast service. Saturday got a Low Coolant alert on video screen. I was able to get home and then to BMW Service Dept. Monday morning without overheating. Also got a Saturday got a Low Coolant alert on video screen. I was able to get home and then to BMW Service Dept. Monday morning without overheating. Also got an alert to change engine oil. Arrived early and my X3 was taken to service area right away. Coolant issue, oil change and scheduled maintenance was done in 2 hours. More
by JAMESD1949
October 31, 2018
Good result but long wait Diagnostics and repairs took a long time, I think too long, but all was completed in one day; and I am confident that they did a good professional job Diagnostics and repairs took a long time, I think too long, but all was completed in one day; and I am confident that they did a good professional job. More
by NUBOY
October 30, 2018
Great people, exceptional service Always accommodating when scheduling my vehicle for service, loaners when needed, a pleasure each time I come in! If my car comes in dirty, it leaves Always accommodating when scheduling my vehicle for service, loaners when needed, a pleasure each time I come in! If my car comes in dirty, it leaves clean as well. More
by CTMILLER0040
October 30, 2018
Quick and friendly service appointment. Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very Scheduled routine maintenance appointment for my car. Came in and was immediately greeted. I love working with Maria. She is always happy and very friendly. Great communicator. More
by INEEDJUSTICENOW
October 30, 2018
Well Done! This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. This was another good experience with the service department at BMW of Sarasota. I can think of nothing that could be improved in any way. More
by ashramloop
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