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Maria Lizardi
2,015 Reviews
2,015 Reviews
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2015 Reviews of Maria Lizardi
October 28, 2018
Service center It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. It was a pleasure for me to went there. I really appreciate my advisor for all she done. It was a great time. Keep it up Maria L. More
by TSANDRO65
Verified Customer
October 27, 2018
Great service with a smile I was in for a routine oil change . My service advisor , Maria Lizardi , who is top notch , explained the other services she recommended , of which I I was in for a routine oil change . My service advisor , Maria Lizardi , who is top notch , explained the other services she recommended , of which I was very appreciative . She has always steered me in the right direction . The car was ready for me by 11:30 AM , which was before the time they said it would be ready . A complete inspection was done on all the major parts and fluid levels , and the car was washed . Everyone was very courteous , and it was a very positive experience . Also a special mention to Johnny O , He is the first person you encounter when checking in . Very positive fellow, with a good sense of humor . More
by SARONIS2375
October 27, 2018
Always great service! The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional servic The entire staff always goes above, and beyond, to ensure customer satisfaction! Maria is awesome to work with and always provided exceptional service. I would not hesitate to recommend her, Jack, and the dealership in general to anyone. More
by maria33
Other Employees Tagged: Jack Hojnacki, Greg Jones
October 27, 2018
Customer Service is the Best Every time I take my car for service I am so impressed by the level of service from everyone there. They take the time to keep you updated on your ca Every time I take my car for service I am so impressed by the level of service from everyone there. They take the time to keep you updated on your car’s progress. The waiting room is so accomodating with snacks and drinks. It is the nicest dealership I have gone to and will continue to go there in the future. More
by JSILVIA3
October 26, 2018
Overall Awesome Maria's a great service rep/manager. She is great at explaining what is being found in regards to condition of the vehicle and what might have to be Maria's a great service rep/manager. She is great at explaining what is being found in regards to condition of the vehicle and what might have to be repaired/adjusted and what options I have. The facility is great, lots of BMW SRQ team members walking around and checking to make sure we have been helped and have a status update. Only thing that keeps it from being a perfect 5 was that time estimates are usually a little light (generally off by 60mins). But I also watched a lot of folks who drove in unexpectedly with emergencies and watched the teams treat those folks who were stressed out with respect and consideration while juggling planned business so understand how that can be a hard variable to work out. More
by MICHELLE.NIXON
October 26, 2018
Best customer service due to personal advisor Maria, my personal BMW car service advisor takes my texts outside of business hours and gets my car in on short notice . It is because of her that I k Maria, my personal BMW car service advisor takes my texts outside of business hours and gets my car in on short notice . It is because of her that I keep coming back to BMW. Even my old advisor Derek makes sure to stop by and say hello, when he sees me, remembering my name . Personalized care will make me look at purchasing another BMW just for the service . More
by BRITAWAY
Other Employees Tagged: Derek Thomas
October 25, 2018
Maria was terrific Can’t speak for the dealership but the very compitant service manager Maria was very professional and helpful. Also the mechanic that worked on my c Can’t speak for the dealership but the very compitant service manager Maria was very professional and helpful. Also the mechanic that worked on my car actually took the time to find the problem rather than just charging for a text book fix. I believe that Maria May have made the suggestion. Really took some thinking (and caring) outside the box. More
by Kim G.
October 25, 2018
Good communication service advisor was well informed Great loaner car, great service advisor. All problems with car taken care of. All actions were explained in detail to me. Very apologetic when car was Great loaner car, great service advisor. All problems with car taken care of. All actions were explained in detail to me. Very apologetic when car was delayed More
by JMS092552
October 24, 2018
2 recalls done, when one expected Went in for one recall as day before part for another recall was not it, but when car received both recalls were done. Saved significant time, althoug Went in for one recall as day before part for another recall was not it, but when car received both recalls were done. Saved significant time, although service center is a very accommodating place. More
by KOBZIAR
October 24, 2018
Service Great! Scheduled at my convenience. Maria was excellent She reviewed all the work performed. Advised me of future service with estimates. Applied Great! Scheduled at my convenience. Maria was excellent She reviewed all the work performed. Advised me of future service with estimates. Applied all discounts applicable. More
by BEACHAMNC
Other Employees Tagged: Austin Martin
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