Maria Lizardi | Page 34

Maria is personable and kind. I am happy to work with her. The whole service department could really stand to take a moment and review the customer experience from drop-off to pic I am happy to work with her. The whole service department could really stand to take a moment and review the customer experience from drop-off to pickup. Our advisor and our technician were great, but when you pull into the chaos that is a busy service department during rush hour, just getting to them is a challenge. Little to no signage, people who talk too fast, don’t listen, and act like the rest of the world knows how their systems work. Please, slow down, greet the customer long enough to look into both eyes and tell them what they need to know in something less than auctioneer talk. Same experience as a year ago. If I could go somewhere else to put a $600 battery in my BMW, I would consider it. More

by tpk Verified Customer Verified Customer

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Only complaint I have with the dealership is charging an additional fee to use your credit card to pay your invoice. I think it is ridiculous and makes the dealership feel like any other automotive dealersh additional fee to use your credit card to pay your invoice. I think it is ridiculous and makes the dealership feel like any other automotive dealership and not a luxury car dealership. More

by arm04 Verified Customer Verified Customer

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Maria goes above and beyond when assisting her customers to ensure they fully understand was going on in the process During last occurrence she contacted me after normal operations to ensure I knew status a to ensure they fully understand was going on in the process During last occurrence she contacted me after normal operations to ensure I knew status and next steps in vehicle repair. She is very knowledgeable, confident and consistent… More

by Knighn Verified Customer Verified Customer

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This is the sixth car we purchased from Sarasota BMW. I enjoy working with all staff I enjoy working with all staff More

by hrmcruise Verified Customer Verified Customer

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Maria was most professional and a delight to service my car with. Will definitely request her again. car with. Will definitely request her again. More

by CHERRIECLARK Verified Customer Verified Customer

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Maria has been very helpful with every concerns I’ve been having. Thank you very much. having. Thank you very much. More

by nekrasovrod Verified Customer Verified Customer

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Maria Lizardi is the best service advisor in Sarasota bar none. I highly recommend her. none. I highly recommend her. More

by danhoffe Verified Customer Verified Customer

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Maria needs a raise. She runs like a maniac. Accommodating everyone Tell those corporate do littles to cough up more salary for my Maria mamma mia. She runs like a maniac. Accommodating everyone Tell those corporate do littles to cough up more salary for my Maria mamma mia. More

by MREISKY Verified Customer Verified Customer

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Great service from all af the team. Best service by Maria and care by Jack Best service by Maria and care by Jack More

by thomas.sweeney Verified Customer Verified Customer

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Maria is always very helpful and accommodating. Her service is one of the reasons I continue to return to BMW of Sarasota. Her service is one of the reasons I continue to return to BMW of Sarasota. More

by DEBRALEETORO Verified Customer Verified Customer

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