Dealership Experience
10 yrs, 3 mos
516 Reviews
Write a Review516 Reviews of Maria Santoro
March 02, 2022
I have been a customer for years & find Rallye Lexus through Service Tech/Advisor Mike Montijo, to be professional, patient, and very customer accommodating. I usually wait for my vehicle whenever I ne through Service Tech/Advisor Mike Montijo, to be professional, patient, and very customer accommodating. I usually wait for my vehicle whenever I need servicing and the accommodations are very comfortable. Whatever problem(s) my vehicle has I am always given a thorough, clear and concise description and remedy. More
Other Employees Tagged: Michael Montijo
February 28, 2022
Always receive excellent service at Rallye. My service representative Mike Reidy and staff are all excellent My service representative Mike Reidy and staff are all excellent More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo
February 21, 2022
I’m made to feel like a VIP whenever I go in for service. Everyone is friendly, helpful and professional, stellar service all around. Everyone is friendly, helpful and professional, stellar service all around. More
Other Employees Tagged: Richie Repanes, Joanna Oates, Mike Reidy , Michael Montijo
February 21, 2022
As always, everyone was professional and friendly. Never have any issue at all with this dealership! Never have any issue at all with this dealership! More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo
February 08, 2022
It was easy to make an appointment on phone for service. On arriving without delay car was taken for service. Employees were very polite & prompt .waiting time was very reasonable & again I was informed aft On arriving without delay car was taken for service. Employees were very polite & prompt .waiting time was very reasonable & again I was informed after completing service & waiting room is not great but ok. There should be some improvement for snacks. More
Other Employees Tagged: Joanna Oates, Mike Reidy , Michael Montijo
February 01, 2022
Almost everything was great. The wait time was more than I thought it would be but that could’ve been from my issue of disconnecting the battery to charge it so they had to take it for a test run before the I thought it would be but that could’ve been from my issue of disconnecting the battery to charge it so they had to take it for a test run before they could do the inspection. More
Other Employees Tagged: Michael Montijo
February 01, 2022
Service dept is always efficient, courteous. This interaction was just routine servicing, but was absolutely seamless. Valet service was much appreciated in these COVID time. interaction was just routine servicing, but was absolutely seamless. Valet service was much appreciated in these COVID time. More
January 31, 2022
Always prompt, efficient and courteous, always fixed right the first time and ready for pick up on time. Excellent customer service and experience. right the first time and ready for pick up on time. Excellent customer service and experience. More
Other Employees Tagged: Joanna Oates, Anthony Costanzo, Mike Reidy , Michael Montijo, Pamela Palasciano, Richard Rapanes - Sales

