Dealership Experience
10 yrs, 3 mos
516 Reviews
Write a Review516 Reviews of Maria Santoro
July 07, 2020
Great Service Amid a Pandemic From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassur From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassuring that my vehicle would be cleaned and sanitized prior to delivery. A big shout out to Maria G...than you and than you Rallye Lexus....I'll be returning shortly for another safety updater from Lexus. More
July 02, 2020
I have nothing but praises for Rallye Lexus. I called to make an appointment to have my car serviced. They greeted me with the utmost courtesy. I explained to the woman on the phone how I was unable to phys make an appointment to have my car serviced. They greeted me with the utmost courtesy. I explained to the woman on the phone how I was unable to physically go to the dealership because I was going through chemotherapy and my immunity was severely compromised. She was extremely empathetic and arranged to have my car delivered to the dealership and returned to me on the same day. When I purchase my next Lexus, it will be through Raylle More
Other Employees Tagged: Richie Repanes
June 26, 2020
The pickup and deliver service is a real game-changer! It was on time, seamless and with perfect communication with the service department before, during and after service. The person delivering the car It was on time, seamless and with perfect communication with the service department before, during and after service. The person delivering the car back to my driveway called to tell me exactly when he would be returning the car.Seamless beginning to end!! More
Other Employees Tagged: Michael Montijo
June 25, 2020
excellent service and very nice people Very nice experience dealing with everyone at the dealership. All work was done correctly and I have never had a problem servicing with Rallye ever Very nice experience dealing with everyone at the dealership. All work was done correctly and I have never had a problem servicing with Rallye ever More
Other Employees Tagged: Pamela Palasciano
June 25, 2020
lexus service Questions and details properly attended to. Time adhered to. all explained in a timely & proper manner. Certainly would use again to service my veh Questions and details properly attended to. Time adhered to. all explained in a timely & proper manner. Certainly would use again to service my vehicle Cleanliness in waiting room excellent in the current environment More
June 12, 2020
The BEST Customer Service! Rallye Lexus never disappoints in providing the best customer service i have ever experienced. Everyone there is professional, courteous, prompt know Rallye Lexus never disappoints in providing the best customer service i have ever experienced. Everyone there is professional, courteous, prompt knowledgeable, pleasant and accommodating. I would not think of bringing my car anywhere else. More
June 08, 2020
Very professional and best service in the industry Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommod Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommodating as to time spent More
Other Employees Tagged: Joanna Oates, Mike Reidy , Steven Holmes, Michael Montijo
June 08, 2020
Never a problem Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write 25 words. More
Other Employees Tagged: Joanna Oates, Mike Reidy
June 07, 2020
Maria is friendly and professional!! Both of my vehicles were serviced on the same day. Even one of my vehicle has to be bring back to recheck after the recall was done. But it was quick to get that issue f were serviced on the same day. Even one of my vehicle has to be bring back to recheck after the recall was done. But it was quick to get that issue fixed More
June 05, 2020
great!!!!!!!!!!!! they got me a good rx350 used had a few minor things that needed to be done and everything worked out great!!!!! great people great dealership!!!!! they got me a good rx350 used had a few minor things that needed to be done and everything worked out great!!!!! great people great dealership!!!!! More
Other Employees Tagged: Kevin Losee

