Dealership Experience
10 yrs, 3 mos
516 Reviews
Write a Review516 Reviews of Maria Santoro
August 26, 2020
worst customer service ever had, cant even make appointment with them, theres a recall on my 2014 ls 460 they decline the car has recall, called other lexus dealer appointment made appointment with them, theres a recall on my 2014 ls 460 they decline the car has recall, called other lexus dealer appointment made More
Other Employees Tagged: Joanna Oates, Mike Reidy , Steven Holmes, Michael Montijo
August 25, 2020
Excellent customer service. Repeat customer have had very good experience . Timely and friendly. Anthony Picorelli very responsive and a pleasure to work with. Highly recommend good experience . Timely and friendly. Anthony Picorelli very responsive and a pleasure to work with. Highly recommend More
Other Employees Tagged: Anthony Piccirillo
August 17, 2020
The staff was very friendly and professional. The best thing, when I have a problem call the service department the staff went above and beyond help and resolve my issue immediately. thing, when I have a problem call the service department the staff went above and beyond help and resolve my issue immediately. More
Other Employees Tagged: Mike Reidy
August 12, 2020
Professional and courteous service. They accommodate the customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! customers needs and make for a great experience. I would certainly rank this dealership an A++++. Thank you! More
Other Employees Tagged: Joanna Oates
August 11, 2020
Recall now; and simple failure to press A/C buttons. Prompt, accurate. Correct in prediction of time needed for work. One thing though: when recall repair originally scheduled, parts weren't available. Prompt, accurate. Correct in prediction of time needed for work. One thing though: when recall repair originally scheduled, parts weren't available. We weren't told of this until we called to reschedule servicing. We might have otherwise come in on first-scheduled date, only to be told then that parts were unavailable. More
July 22, 2020
Always Great Service! I have bought 5 cars from Rallye Lexus and have always experienced extremely reliable service. They always do the right thing and I couldn't give th I have bought 5 cars from Rallye Lexus and have always experienced extremely reliable service. They always do the right thing and I couldn't give this dealership a higher rating. Highly recommended! More
Other Employees Tagged: Mike Reidy , Josh Weiss
July 21, 2020
Done correctly on recall. Car was repaired in a timely and efficient manner. Also returned with a full tank of gas, nice touch.Also car was spotles when receiv Car was repaired in a timely and efficient manner. Also returned with a full tank of gas, nice touch.Also car was spotles when received. More
July 21, 2020
Best Service Center & Service Advisiors I have been a customer of Rallye Lexus for 20 Years and have purchased 7 ES350's. They are the best in Sales & Service Staff. . I have been a customer of Rallye Lexus for 20 Years and have purchased 7 ES350's. They are the best in Sales & Service Staff. . More
Other Employees Tagged: Joanna Oates, Anthony Costanzo, Mike Reidy , Leo Cruz, Pamela Palasciano, Josh Weiss
July 10, 2020
The people that I worked with was very helpful in making me happy with the service they all provided and I look forward to continue working with them. me happy with the service they all provided and I look forward to continue working with them. More
Other Employees Tagged: Paul Ok , Steven Holmes

