Maricella Moraga | Page 5

Zanayia helped me find the perfect car for me!! I love my new 2022 seltoz❤😁 new 2022 seltoz❤😁 More

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Mark Kia - What a great experience, start to finish. Car Mark Kia - What a great experience, start to finish. Car buying can be extremely stressful and dealership experiences when buying cars are all-day a Mark Kia - What a great experience, start to finish. Car buying can be extremely stressful and dealership experiences when buying cars are all-day affairs. Not at Mark Kia. First, let me tell you that Abdul was by far the best salesperson we have had the pleasure of working with. I wouldn't go to anyone else, period. He was not pushy, he was polite, he listened and worked with what we were looking for and needed. He was very attentive and worked extremely hard to see what he could do for us. He made sure to introduce us to Service Department, to our Service Advisor and followed up with a call to simply check on us. The little things that go such a long way. As for the dealer, the finance piece was so quick, smooth and well positioned throughout the process. Maricella was very efficient, personal, courteous and wanted to make sure the experience was great and we understood every single thing with the contract. I simply cannot say enough about Mark Kia. I rarely ever give dealerships top marks but Mark Kia deserves it, all around and if you are in search of a Kia (which I highly recommend after 3 Tellurides and now a Forte), go see Abdul, accept no one else and you will see what a truly magnificent experience is all about. More

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My experience at Mark Kia was extremely pleasant from start to finish. Car shopping alone as a young female can be quite intimidating. A gentleman named Cole helped me through the process from start to f start to finish. Car shopping alone as a young female can be quite intimidating. A gentleman named Cole helped me through the process from start to finish. I could not be more grateful for how patient he was in helping me find “the one” and how comfortable he made me feel through each step of the process. I LOVE MY NEW CAR! More

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They promised the person who referred us a referral fee They promised the person who referred us a referral fee when I bought my Kia soul. Two months later she still has not received anything. They promised the person who referred us a referral fee when I bought my Kia soul. Two months later she still has not received anything. More

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I had a great experience with trading in my car and everyone was very nice and super helpful Definitely will be referring friends and family everyone was very nice and super helpful Definitely will be referring friends and family More

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I went to this mark Kia to look for a new car and the experience I had was great helpful ppl there no complaints I was helped by Abdul and Chauncey Cook they both were very helpful and Abdul work with me experience I had was great helpful ppl there no complaints I was helped by Abdul and Chauncey Cook they both were very helpful and Abdul work with me and work hard to get me out the door in a new car with decent credit More

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Very easy to deal with no pressure. This is the second vehicle I purchased through Frank. Finance group excellent A class on all the electronics would be awesome vehicle I purchased through Frank. Finance group excellent A class on all the electronics would be awesome More

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Let me start off by saying I normally rate a dealership on how I feel about the deal. Currently with the way used car prices are it’s more about the experience than the actual deal. In this case the salesm on how I feel about the deal. Currently with the way used car prices are it’s more about the experience than the actual deal. In this case the salesman was Good, however the pressure to accept the addendum by management was not. The LoJack product they sell may be good in theory but the location of it is absolute garbage. $500 for tint and $500 for an air conditioning cleaner is ridiculous. The finance department was good however accounting takes way too long to pay off your vehicle, as I ended up eating approximately $26 in interest, rather than them paying it off within the 10 day payoff window. Maybe my mistake to think this could happen within that window however it was disappointing to learn. I marked that I recommend this dealership as long as you pay attention to the dealership addendum and are understanding of how they make their money. More

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Very helpful sales team. They had the car I wanted, took my car for a fair trade-in value, and gave me a fair deal on the k5. Would recommend this dealer. Go see Darren Hollis! He will provide the best cust my car for a fair trade-in value, and gave me a fair deal on the k5. Would recommend this dealer. Go see Darren Hollis! He will provide the best customer service out there. More

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Best service I have ever received, hands down #1 I will never shop anywhere else. I won't go anywhere else abdul is the best and he cares about customers, not just the sale. never shop anywhere else. I won't go anywhere else abdul is the best and he cares about customers, not just the sale. More

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