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Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen
Refer Me

Marina Felix | Page 3

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.8
565 Reviews

Industry Experience

24 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.8

565 Reviews

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565 Reviews of Marina Felix

February 12, 2024

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Employee Rating

Great service, on time and professional. Scheduling was fast and convenient. Offered shuttle service if needed. More

by marcialc
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas

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Feb 13, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're pleased to hear that our team at Dirito Brothers Walnut Creek Volkswagen kept everything timely and professional. We put much stock in the convenience of scheduling and availability of shuttle service. Thanks for your feedback!

February 07, 2024

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Employee Rating

Kevin in-service thing has been our service advisor for years. We have followed your service team from Concord, Lithia, the old location on N. Main St. to where you are today. When you get good service and More

by STONEROG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ritola, Jeff Rosen, Sterling Daniels, Ron Simi, John Benitez, Kevin Hubert , Erin Scordelis Scripillit, Sean Thomas , friendemic friendemic , Don & Ron Dirito

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Feb 08, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for staying loyal to Dirito Brothers Walnut Creek Volkswagen and our steadfast team, particularly in the service department. We're committed to providing solid vehicles and excellent service that promote happy motoring indeed! Your continued trust means a lot to us.

February 07, 2024

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Marina Felix in the service department was awesome in setting up all that I needed to have done to my car. Kevin Huber took great care of me when I dropped off my car. He even arranged transportation to More

by RUBYMADRID
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert

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Feb 09, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate this kind review. We always strive to provide comprehensive service assistance and are glad to know that our team was capable of aiding you effectively. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

February 05, 2024

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Employee Rating

Great and excellent cervice from Marina! Very profesional and attentive, making sure that my car gets the proper attention, great general knowledge and very helpful,I’m going to bring my c More

by fluffylopez
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marina is the best! Very helpful and attentive!

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Feb 06, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your compliments. Our team, like Marina, is always meticulous and professional in ensuring vehicles get the deserved attention at Dirito Brothers Walnut Creek Volkswagen. Thank you!

February 04, 2024

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Employee Rating

Friendly, easy check-in and quick pickup at completion of work. A very clean facility. More

by ban-chan1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

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Feb 05, 2024

Dirito Brothers Walnut Creek Volkswagen responded

It's heartening to hear about your smooth experience with the check-in and pick-up at Dirito Brothers Walnut Creek Volkswagen. We're glad you found our facility tidy as well. We always aim to maintain a clean, welcoming environment for our customers.

February 01, 2024

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Employee Rating

the service is quick and nice. but unfortunately, the tire rotation is not free in the maintenance package More

by donald.hu
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

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Feb 06, 2024

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We appreciate your positive star rating and are pleased to know our Service Team provided you with quick and friendly service. We value your business with Dirito Brothers Walnut Creek Volkswagen and if you would like to discuss anything further, please do not hesitate to reach out to us.

January 25, 2024

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My service manager Marina was fantastic as usual! She took care of my car and me and I would bring my car in again for service. More

by dario_clark
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Recommend Dealer
Yes
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Jan 26, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear Marina provided great service at Dirito Brothers Walnut Creek Volkswagen. It's always our goal to take care of your car needs efficiently. Thank you for sharing your experience with us, we appreciate it!

January 24, 2024

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Employee Rating

Very professional service, couldn’t be happier with the whole process , highly recommend them to friends More

by dthollenbeck
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Sean Thomas

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Jan 25, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your high recommendation of Dirito Brothers Walnut Creek Volkswagen. It's gratifying to hear about your positive experience with our professional service. Thank you for sharing it with us.

January 22, 2024

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Employee Rating

My service provider was incredible. Matina is hard working, honest, efficient and the reason we continue to come to Dirito. More

by JONCAMPO
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Recommend Dealer
Yes
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Jan 23, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about Matina and the valuable role she plays in our team at Dirito Brothers Walnut Creek Volkswagen. We hope to provide you with more quality service in the future.

January 17, 2024

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Employee Rating

Everyone was friendly, polite and efficient. They followed through with their promises. Overall, it was a surprisingly wonderful experience. More

by IWEDTHEE
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Recommend Dealer
Yes
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Jan 18, 2024

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback and it's good to hear that you found our staff at Dirito Brothers Walnut Creek Volkswagen efficient. Should you need anything else, please don't hesitate to reach out.

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