Marina Felix
Marina Felix at Dirito Brothers Walnut Creek Volkswagen

Marina Felix | Page 3

service advisor

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.9
913 Reviews

Industry Experience

26 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.9

913 Reviews

Write a Review

913 Reviews of Marina Felix

February 26, 2026

Dealership Rating
Employee Rating

We would recommend Dirito Bros without hesitation. Their experienced and pleasant personnel made our purchase a good experience. More

by susanchaconas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for recommending Dirito Brothers Walnut Creek Volkswagen. We're glad our team could make your purchase smooth. We appreciate your kind words.

February 22, 2026

Dealership Rating
Employee Rating

Marina is amazing and wonderful. I appreciated working with her because she answered all my questions, addressed all my concerns and made sure my car was able to be picked up in a ti More

by Dee Olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Feb 23, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience. We're glad our team could assist you effectively at Dirito Brothers Walnut Creek Volkswagen. We appreciate your continued support.

February 15, 2026

Dealership Rating
Employee Rating

Thank you, Marina , and the team. You are awesome and make me feel like family. More

by MOMMACHIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris

Feb 16, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your kind words about Marina and our team. Making you feel like family is important to us at Dirito Brothers Walnut Creek Volkswagen. We look forward to assisting you again.

February 15, 2026

Dealership Rating
Employee Rating

Service to my ID. 4 was handled properly. Staff were all very accommodating, friendly and competent. Thank you! More

by BARR_TWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Feb 16, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on the service for your ID.4. Our team at Dirito Brothers Walnut Creek Volkswagen is glad to hear you had a positive experience. Thank you for choosing us.

February 01, 2026

Dealership Rating
Employee Rating

Great service always kept me posted/updated and suggested some alternates. Good job on communication More

by JBCRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert, Sean Thomas

Feb 02, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback on our communication and service. Keeping you informed is important to our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for choosing us.

January 30, 2026

Dealership Rating
Employee Rating

Glad the problems were taken care of. Thank you for the Lyft ride home as well. More

by Ronhoover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Thomas , Josh

Jan 31, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your feedback and are glad to have assisted you. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

January 28, 2026

Dealership Rating
Employee Rating

Dirito Brothers Volkswagen of Walnut Creek are professionals who work hard from the beginning was great bye GustheBus friendly smile fun to talk to with lots of knowledge about VW”s wanting econom More

by Jetta Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for sharing your experience with Dirito Brothers Walnut Creek Volkswagen. We appreciate your kind words about our team and the Jetta SEL. We look forward to assisting you again.

January 25, 2026

Dealership Rating
Employee Rating

Marina Felix, Master Certified Service Consultant is very good in her field. Exceptional service always. I make sure she is at the office and available every time I have to bring my car for service. More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your recognition of Marina's expertise at Dirito Brothers Walnut Creek Volkswagen. Our team values your loyalty and looks forward to assisting you with your car's service. Thank you for choosing us.

January 25, 2026

Dealership Rating
Employee Rating

Great service. The service was responsive and quick to resolve the issue that needed work. Thank you More

by Hugh5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate your positive feedback on our responsive and quick service. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. We're here if you need anything else.

January 23, 2026

Dealership Rating
Employee Rating

A pitch for selling 4 tires for over 18000 $ for a car with 18000 miles ! Also paying over $2000 before for defective radiator which should have been covered with extra fee I paid to cover it. I still More

by HOTAHWAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shannon Sousa

Jan 25, 2026

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We appreciate you sharing your feedback with us, and we would like to speak with you about the total cost quoted to you by our Service Team. Please give us a call at your earliest convenience so we may discuss this in greater detail. Thank you, Dirito Brothers Volkswagen 925-934-8224

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