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Mario Galang
Mario Galang | Page 2
Service Advisor
Oakbrook Toyota In Westmont
550 East Ogden Ave
Westmont, IL 60559
41 Reviews
41 Reviews of Mario Galang
January 27, 2023
The service department was awesome and I’m very pleased with the service and how quickly it was done. I took away one star because the dealership is now charging 3.5% to customers that pay with a credit ca with the service and how quickly it was done. I took away one star because the dealership is now charging 3.5% to customers that pay with a credit card. Seriously?! I can understand and support when small businesses do this. But when you’re a car dealership? Leaves me wondering whether they are that financially strapped and being shortsighted or simply taking advantage of customers. Hard to build “lifelong connections” (per their website”) when I’m being nickeled and dimed. More
by RAV Owner 19
Verified Customer
January 16, 2023
My service advisor Steve K. was very informative and helpful throughout my scheduled appointment. Explained all the work that would be performed as well as offered me coffee and was very informative and helpful throughout my scheduled appointment. Explained all the work that would be performed as well as offered me coffee and or water as I waited for my car to be completed. Thanks! More
by CONCEPTSERVICES
Other Employees Tagged: Steve Kendle
January 14, 2023
I always receive great service at this dealership. Everyone is friendly and very good at their jobs. Everyone is friendly and very good at their jobs. More
by plsmithirowa65
Other Employees Tagged: Leonid Sayenko
January 05, 2023
The service was good. HOWEVER, I pointed out that, after I called and made my appointment, the service appointment reminder was sent not to me, Nancy Hessler, the owner o HOWEVER, I pointed out that, after I called and made my appointment, the service appointment reminder was sent not to me, Nancy Hessler, the owner of the 2020 Prius, BUT rather to my husband, Jan Hessler, and this is NOT appropriate. So, folks, get it together and make sure that you have my ownership record in your files, as I expect ALL correspondence re my 2020 Prius to be directed to me from now on, not to my husband. Got it? Nancy Hessler More
by nanhes
January 05, 2023
Quick and easy service and did not have to wait too long. Service department workers are very nice Service department workers are very nice More
by craigszumanski
Other Employees Tagged: Brian Gedrimas
January 03, 2023
The Toyota dealership in Westmont was quick and efficient when I took my car in for its scheduled maintenance! when I took my car in for its scheduled maintenance! More
by christianpukala
Other Employees Tagged: Marcus Bynum
January 03, 2023
Customer service is always bad and if you don't opt in for what the advisor wants you to do to your car, they get rude and mean maybe because they will get less commission or something. My car was there f for what the advisor wants you to do to your car, they get rude and mean maybe because they will get less commission or something. My car was there for oil change only, I saw the technician bringing my car out after it's done, 25 minutes later and the advisor hadn't called me to I went to him and told him i see my car has been out for almost half an hour and haven't been called. He told me he is doing paperwork and busy with other customers not even an apology. Then he let me wait for 10 more minutes and then he comes and says your car is ready without even a smile More
by Sam
December 30, 2022
Provided continues follow up and updates pre and post service,Thank you Mario,Vic and Diego for accomodating,updating and keeping the vehicles in excellent condition Happy New Year! service,Thank you Mario,Vic and Diego for accomodating,updating and keeping the vehicles in excellent condition Happy New Year! More
by MELPARANAL
Other Employees Tagged: Vic,,Diego
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