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Mario Garcia
Mario Garcia at Land Rover Santa Monica

Mario Garcia | Page 9

Service Advisor

Land Rover Santa Monica

3020 Santa Monica Blvd
Santa Monica, CA 90404

Contact Me
4.9
113 Reviews

Born and raised in Los Angeles. I love this city. Lakers, Dodgers, Bruins.

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.9

113 Reviews

Write a Review

113 Reviews of Mario Garcia

March 03, 2023

Dealership Rating
Employee Rating

My servicing was done efficiently and the staff were friendly. Staff always help me figure out best solution without me over paying. More

by REBECCACHARLES93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, Armando Saenz Jr, Jorge Rojas, Paul Hernandez

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Mar 03, 2023

Land Rover Santa Monica responded

Hi Rebecca, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a smooth service experience! I will be passing the kind words along to our team here at service! Looking forward to servicing you again in the future. Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 30, 2023

Dealership Rating
Employee Rating

Mario is a professional, caring service rep. Regarding general protocols: I think maintenance should be included for a vehicle like this and 'gouging' a customer for new wipers is an outdated ki More

by bbllewis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 30, 2023

Land Rover Santa Monica responded

Hi Lewis, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 23, 2023

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Employee Rating

Top notch customer service. Highly knowledgeable professional service technicians and advisors. The best in the country. More

by lyrazoe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JLR Marketing, Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez

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Jan 23, 2023

Land Rover Santa Monica responded

Hi Lyra, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing service experience! I will be passing the kind message along to our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

January 18, 2023

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Employee Rating

Mario took care of us, as usual. Even with a few hiccups along the way (out of his control), he kept us updated and with the help of Rafi, the shop foreman, returned the car in tip t More

by Stanke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2023

Land Rover Santa Monica responded

Hi Stanke, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a successful service experience. I will be passing the kind message along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

December 30, 2022

Dealership Rating
Employee Rating

Always a good experience with my service advisor Mario. Great customer service, accommodating, and a job well done. More

by ngalper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2023

Land Rover Santa Monica responded

Hi, thank you for taking the time to give us feedback! We are thrilled to hear you had a great service experience! I will be passing the kind message along to Mario. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Satna Monica Service Center.

December 19, 2022

Dealership Rating
Employee Rating

Service Team is awesome! Very professional as always making our trips to the dealer easy. More

by vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jefferson Ascencio, John Bevardos, Armando Saenz Jr, Jorge Rojas, Paul Hernandez

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Dec 19, 2022

Land Rover Santa Monica responded

Hi Vanessa, thank you for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience! I will be passing the kind words along to our team here at service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

November 13, 2022

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Employee Rating

Great service, helpful advisors , fast and courteous people, clean and easy access parking in and out More

by mikemanshoory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bevardos

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Nov 14, 2022

Land Rover Santa Monica responded

Hi Mike, thank you so much for taking the time to give us feedback! We are thrilled to hear you had a smooth service experience. I will be passing the kind words along to John and Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

November 03, 2022

Dealership Rating
Employee Rating

Thanking our service representative for always providing the best service possible to us. Thanks again. More

by LIZ25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 04, 2022

Land Rover Santa Monica responded

Hi Liz, thank you so much for taking the time to give us feedback! We are thrilled to hear had a great service experience! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

October 19, 2022

Dealership Rating
Employee Rating

Great service Quick turnaround Looked at everything on vehicle Great car wash Meet all expectations More

by nteplin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Oct 19, 2022

Land Rover Santa Monica responded

Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear you received quality service that met your expectations. I will be passing the kind message along to Mario, and the rest of our team here at Service! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

October 12, 2022

Dealership Rating
Employee Rating

our service advisor Mario Garcia who is great, very knowledgeable, helpful and cares for customer he is the best. More

by EBSOUMEEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 13, 2022

Land Rover Santa Monica responded

Hi, thank you for giving us feedback! We are thrilled to hear you had an amazing experience! I will be passing the kind words along to Mario! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica Service Center.

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