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Mario Paniagua
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Mario Paniagua
Certified Sales Professional
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
61 Reviews
I have been in automobile sales for 9 years. Prior to that, I served in the U.S. Navy. As a sailor, I was an Operations Specialist assigned to a Combat Operations Center. I have always had love for cars even as a child, and right after the Navy, a family member recommended the car business. I fell in love with the business and helping people and especially fellow veterans and active service members. I enjoy seeing my customers reactions when they get into their new car, that they are taking home for the first time.
Read moreDealership Experience
3 yrs, 1 mo
Industry Experience
9 yrs, 10 mos
Languages Spoken
English
Spanish
61 Reviews
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61 Reviews of Mario Paniagua
May 05, 2025
There always willing to assist their customers and are professional and efficient. I've been able to get all my issues addressed. professional and efficient. I've been able to get all my issues addressed. More
by shanno0320
Verified CustomerOther Employees Tagged: Lee Velazquez
April 25, 2025
I don’t even know where to start! Big Star Cadillac gave out the best customer service experience we’ve ever received from a dealership. We were greeted immediately and not only did w Big Star Cadillac gave out the best customer service experience we’ve ever received from a dealership. We were greeted immediately and not only did we have an extremely quick wait time for our vehicles appraisal, we were treated so kindly and shown a breakdown of our numbers right away.Our kiddos even got special attention and snacks during our wait from a fully stocked, clean, & organized snack bar. There was even drinks for us adults. Our sales associate Mario did absolutely everything he could to get us into our current vehicle at a price that was not only fair but better than we expected to receive. I mean as far as speaking to multiple managers and members of his team addressing our concerns and answering our questions. He also gave my husband and I his personal number and responded quickly even after hours. I genuinely felt that we were taken care of in a way that goes beyond what you’d expect to from a car dealership. All of our accommodations were met and Mario seriously went above and beyond helping us upgrade our family vehicle! 10/10 would recommend Big Star Cadillac to family and friends. More
by Emmanuel Ortiz
Other Employees Tagged: Ruben Cauton, Iriam Diaz
March 17, 2025
Great Experience! Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professi Dealership was very busy but treated each person with respect and dignity. From the Salesperson to the Finance Department, everyone was very professional. Thank you Mike Pierce! More
by Esingleton
Other Employees Tagged: Mike Pierce, Keith Mujica, Rachel Ruiz
March 14, 2025
Mario was the realest guy, super honest and easy going. He made my experience so easy. As a salesman myself I must admit I look for the “scummy” salesman tactics.. and Mario did not exhibit any of them. Gr He made my experience so easy. As a salesman myself I must admit I look for the “scummy” salesman tactics.. and Mario did not exhibit any of them. Great guy and great experience. Couldn’t recommend anyone better! More
by reidwwinthrop
January 30, 2025
Everything was good on deal except I was only given one key fob to my new car. As a dealership they should have order a 2nd key fob for me or at least offered to get me one at a discounted price. key fob to my new car. As a dealership they should have order a 2nd key fob for me or at least offered to get me one at a discounted price. More
by peveto_susan
Other Employees Tagged: Ruben Cauton
January 18, 2025
They had the right vehicle and were both easy to work with. When we buy another vehicle, we will be back. with. When we buy another vehicle, we will be back. More
by MICHAELGANZ73
Other Employees Tagged: Cristian Mascorro, Nina Diaz
December 30, 2024
Good experience. Seemed a bit too busy for the staff available to help the guests. Seemed a bit too busy for the staff available to help the guests. More
by john@diversemetalproducts.com
Other Employees Tagged: Ty Barrett
December 06, 2024
Ainsley is friendly and provides all the information regarding my recent service or future service my vehicle will need. No surprises, thank you Ainsley!! regarding my recent service or future service my vehicle will need. No surprises, thank you Ainsley!! More
by nancy_77093
Other Employees Tagged: Ainsley Roark , Benjamin Rodriguez
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