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Ruben Cauton
Ruben Cauton at Big Star Cadillac

Ruben Cauton

Cadillac Certified Pre-Owned Sales Director

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

not yet
rated
5 Reviews

5 Reviews of Ruben Cauton

August 05, 2021

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Employee Rating

"They treat you like family. Made me feel comfortable with..."

- Alex

They treat you like family. Made me feel comfortable with my purchase and were very competitive on pricing.

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Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Cristian Mascorro

Aug 13, 2021

Big Star Cadillac responded

Alex, thank you for your review and your business!

August 05, 2021

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Employee Rating

"Mr Ruben was very helpful & reliable guy at the..."

- Freddie ruiz

Mr Ruben was very helpful & reliable guy at the dealership of Ron Carter Cadillac. He exceeded my expectations during our transactions. I bought one XT5 and leased the XT4 with his prefessional assistance. I would highly recommend mr Ruben for future purchases. Keep up the good work.

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Recommend Dealer
Yes

Other Employees Tagged: Phillip Connor, Iriam Diaz

August 05, 2021

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"If you are looking for a long term partnership, it’s..."

- arreolaf1

If you are looking for a long term partnership, it’s here. The environment is welcoming and the client always comes first in terms of comfort in buying. We’ve purchased four vehicles from this location. Ruben Cauton has been the best partner for vehicle investment and has a keen focus in the safety of our family.

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Recommend Dealer
Yes

December 01, 2019

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"Sold me a defective 2019 Cadillac!!!! Bought in October..."

- Kris10

Sold me a defective 2019 Cadillac!!!! Bought in October and broke down on the side of the Road day after Thanksgiving. Not even 60 days No reasonable accommodations... no towing (outside of Cadillac) No loner car, no reasonable means or plan of action!!!! I am highly digusted! I am an advocate for buying Domestic and this is why everyone is going to imports!!! I work hard and expect a certain level of Service and accommodations when choosing Cadillac. I should have bought a KIA . I have never been so inconvenienced in my life. Here I am bragging about you guys and I'm sittin on the side of the road. Thank you Ron Carter for the grave inconvenience and most of all for the embarrassment!!!

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Overall Experience
Recommend Dealer
No
Dec 02, 2019

Big Star Cadillac responded

Kris10, Thank you for your review and sorry to hear about the difficulty you experienced on Friday. We would like to help you if at all possible and so far we are unable to connect this review with your case. Please reach out to our Service Manager, Patrick McClellan at pmcclellan@roncarterclearlake.com or 281.283.7101 Alternatively, you can reach out to Ruben at 281.283.2206 or rcauton@roncarterclearlake.com. Thank you again and have a great day!

October 31, 2018

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Employee Rating

"smoothest car buying experience ever "

- crystal1234

The sales team at Ron Carter made my car buying experience SO smooth. after having some bad experiences at other dealerships, i was ready to give up car buying all together. Thanks to the team at Ron Carter, I didn't and I'm now driving the car I wanted and got it for the price I was comfortable with. Best part was they didn't give me the run around and try selling me things I didn't need. Mark Mauricio, Ruben Cauton, & Lisa Velasco were all great to work with.

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Recommend Dealer
Yes

Other Employees Tagged: Mark Mauricio, Lisa Velasco

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