Mario Paniagua

The process was really easy and the employees were very helpful. The service they provide is great. helpful. The service they provide is great. More

Report | Print

Mario was the best! He wa very knowledgeable + accommodating! He has high integrity + was very patient while we selected the best vehicle for our family! We highly recom He wa very knowledgeable + accommodating! He has high integrity + was very patient while we selected the best vehicle for our family! We highly recommend him! More

Report | Print

Car was not cleaned nor filled with gasoline when we picked the car, had to stop at a gasoline station to get home. I was also pressured during the price negotiation, a coverage package that included ce picked the car, had to stop at a gasoline station to get home. I was also pressured during the price negotiation, a coverage package that included certain car protections that as told, were mandatory to be included/added to my final price. This increased my price by another $2000 and as described to Salesman, I may never used as I live near my 45 miles from the dealer, opposite side of Houston. More

by salazar_r Verified Customer Verified Customer

Report | Print

Dealership was great working with me in the trade in and going over the finances going over the finances More

by ron_esteve Verified Customer Verified Customer

Report | Print

BIG STAR CADILLAC IS THE BEST CADILLAC DEALERSHIP TO PURCHASE A VEHICLE. Fast approval and friendly professional sales, Mario P take care me and answer all my questions 👍🏽👍🏽👍🏽 PURCHASE A VEHICLE. Fast approval and friendly professional sales, Mario P take care me and answer all my questions 👍🏽👍🏽👍🏽 More

Report | Print

Was very pleased with our purchase. The review of the new Escalade was explained with in our expectations. Thank you! The review of the new Escalade was explained with in our expectations. Thank you! More

by JIMCALDWELL0712 Verified Customer Verified Customer

Report | Print

Mario was absolutely amazing! He took incredible care of my parents, really going the extra mile with his service. We've always been a Lincoln family, especially loving their Blac He took incredible care of my parents, really going the extra mile with his service. We've always been a Lincoln family, especially loving their Black Label line, but Mario's attention to detail and how much he focused on making my dad happy with Big Star was just astonishing. From start to finish—before, during, and even after delivery—Mario was exceptional. We bought a GV80 last year and a brand-new Yukon the year before, and while those experiences were good too, Big Star, thanks to Mario, has been the best. He was always there for my parents. We're definitely coming back, and Dad's already talking about getting the 2025 model next year! More

Report | Print

Súper amables,muy respetuosos los muchachos amigables y la verdad me ayudaron mucho a conseguir mi carro! Gracias por su ayuda. la verdad me ayudaron mucho a conseguir mi carro! Gracias por su ayuda. More

Report | Print

We were greeted promptly and driving a car within 5 minutes of arriving. Mario was very responsive and friendly. Everyone was Professional and customer oriented. Great experience! minutes of arriving. Mario was very responsive and friendly. Everyone was Professional and customer oriented. Great experience! More

Report | Print

Mario is a classy and professional salesman with a genuine approach and excellent product knowledge. genuine approach and excellent product knowledge. More

Report | Print