Mario Paniagua
Mario Paniagua at Big Star Cadillac
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Mario Paniagua

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

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5.0
31 Reviews

I have been in automobile sales for 8 years. Prior to that, I served in the U.S. Navy. As a sailor, I was an Operations Specialist assigned to a Combat Operations Center. I have always had love for cars even as a child, and right after the Navy, a family member recommended the car business. I fell in love with the business and helping people and especially fellow veterans and active service members. I enjoy seeing my customers reactions when they get into their new car, that they are taking home for the first time.

Dealership Experience

2 yrs, 1 mo

Industry Experience

8 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

5.0

31 Reviews

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31 Reviews of Mario Paniagua

May 01, 2024

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Employee Rating

Considering I lived over 1 1/2 hours away from the dealership, I was happy with the way Mario answered my questions and grateful all necessary documents could be sent by email so all I needed to do wa More

by bjenell68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Ty Barrett

May 03, 2024

Big Star Cadillac responded

Thank you for making the drive! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

April 26, 2024

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Honest and straightforward. Big selection of vehicles and many extra care options to choose from. Highly recommended. Mario Paniagua and Keith Mujica made our purchase simple an More

by cjperez66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Apr 26, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

April 12, 2024

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It was a great experience. They got me in and out really quick, nice professional environment a great inventory and selection of vehicle. More

by BERNARDBAILEYIII
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wood

Apr 12, 2024

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

March 04, 2024

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Employee Rating

I want to express how well we were treated by Mario, he was exceptional with everything that we did with Big Star Cadillac. We Have given our relatives in Houston a rave review and urged them to seek Mario More

by theweimerstwo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 13, 2024

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Employee Rating

I already submitted prior comments on a prior review. Very, very pleased with the Big Star Cadillac More

by SMILEYCAVAZOS65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz, Cristian Mascorro

Feb 14, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

February 02, 2024

Dealership Rating
Employee Rating

Mr. Z was great, overall experience was excellent, Cadillacs will always be my preferred vehicle of choice More

by tishachartian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Big Star Cadillac responded

Thank you! We are truly humbled by your kind words.

November 13, 2023

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Employee Rating

Showcasing sleek models, knowledgeable staff, and a welcoming ambiance for a memorable car-buying experience! More

by ytnalex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 13, 2023

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

September 30, 2023

Dealership Rating
Employee Rating

Great experience purchasing from Big Star Cadillac, starting from front desk, through sales and finance, to service, everything was great, both quality and fast enough. More

by valeriia.panova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Oct 02, 2023

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 07, 2023

Dealership Rating
Employee Rating

Everyone was wonderful! The process was fast and easy. We absolutely love our beautiful vehicle! More

by lumena1031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Sep 08, 2023

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 19, 2023

Dealership Rating
Employee Rating

Excellent customer service. Straightforward on negotiations & Mario was a man of his word! I would highly recommend this dealer & salesman! More

by Mbarnett1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz

Aug 21, 2023

Big Star Cadillac responded

Hi! We are very happy that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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