Mario Paniagua
Mario Paniagua at Big Star Cadillac

Mario Paniagua | Page 5

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
5.0
86 Reviews

I have been in automobile sales for 11 years. Prior to that, I served in the U.S. Navy. As a sailor, I was an Operations Specialist assigned to a Combat Operations Center. I have always had love for cars even as a child, and right after the Navy, a family member recommended the car business. I fell in love with the business and helping people, especially fellow veterans and active service members. I enjoy seeing my customers reactions when they get into their new car, that they are taking home for the first time.

Dealership Experience

4 yrs, 5 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

5.0

86 Reviews

Write a Review

86 Reviews of Mario Paniagua

October 05, 2024

Dealership Rating
Employee Rating

From start to finish, this was the fastest, easiest car purchase I have ever experienced, everyone at the dealership was kind, courteous and friendly, and most importantly I’m totally in love with my new C More

by ryflores5011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

October 03, 2024

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Employee Rating

They greet you from the time you come in, very professional and friendly. Highly recommend! More

by yvonne_guerrero
Recommend Dealer
Yes
Oct 04, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

October 03, 2024

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Employee Rating

Mario gave me an exceptional experience with my 1st Cadillac purchase. Complete comfort, complete care! Nothing at all was pressured, very exclusive experience thank you so much to the whole Big Star C More

by Dee.lopez84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Raven Rasberry , Deyme

Oct 03, 2024

Big Star Cadillac responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

September 29, 2024

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Honest, fast and responsive; What you’d hope for in a vehicle purchase transaction. No high pressure sales, just good people and good prices. More

by Kory Kress
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Raven Rasberry

Sep 30, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

September 27, 2024

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Shortly after taking my car out of the dealership I had a problem. Thanks to the professionalism and Goodwill of the manager and the hard work and diligence of Mario Paniagua the issue was resolved in a sati More

by cjperez66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

September 05, 2024

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Employee Rating

It was a very good experience to buy our truck in Big Star Cadillac, Mario the salesman gives the information needed and allows us to talk about it. with no pression. that has no price. thanks Mario More

by salvador.martinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Sep 06, 2024

Big Star Cadillac responded

Thank you, we are happy that you had a great experience with our team. Thank you for being a Big Star customer; we look forward to serving you again. Happy motoring!

September 03, 2024

Dealership Rating
Employee Rating

Very patient with dealing. Continued digging to meet mutual pricing. Found desired vehicle from Courtesy Fleet More

by wolf318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis, Kayla Nguyen

Sep 04, 2024

Big Star Cadillac responded

Your thoughtful review is a great encouragement to our team. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

August 25, 2024

Dealership Rating
Employee Rating

First, I would definitely purchase another vehicle from Big Star Cadillac-yes, even though it means another 470-mile round trip to do so. Mr. Paniagua was very professional, courteous and helpful throughou More

by gregory_penny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Iriam Diaz , zzJune zzBarron

Aug 26, 2024

Big Star Cadillac responded

Thank you for your review. We are sorry to hear that you feel that you received anything less than a 100% satisfactory experience. Please reach out to me directly to schedule a convenient time to discuss your concerns. Mike Pierce, General Manager, mpierce@bigstarcadillac.com

August 24, 2024

Dealership Rating
Employee Rating

Mario was amazing to work with. He answered all of my questions and worked with me to make sure I was happy with the deal I received. Highly recommend him and the Big Star dealershi More

by kimmykat1107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 26, 2024

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 06, 2024

Dealership Rating
Employee Rating

The best service friendly. Mario clarified all the doubts I had about financing. Thank you all. More

by NORA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2024

Big Star Cadillac responded

Thank you for your business and your review! We are truly humbled by your kind words.

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