Javier Martinez

INFINITI of Lynnwood responded

Thank you, Marc, for taking the time to share your experience! We truly appreciate your trust in us, especially with purchasing a pre-owned vehicle sight unseen from 3,000 miles away. We’re glad to hear that our team was able to address the minor issues quickly and professionally and that you’re pleased with both the vehicle and the overall transaction. We’re grateful for your business and are thrilled we could make the process a positive experience from such a distance. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and ensuring you have a great experience with us. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Rachel, for your wonderful 5-star review! We’re so happy to hear that you received amazing service and that our team took great care of both you and your vehicle. Your kind words mean so much to us, and we truly appreciate you choosing INFINITI of Lynnwood. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the great feedback! We’re so glad to hear that the entire process was clear and efficient, and that our team provided you with excellent service. We truly appreciate you recognizing the people who helped you and for taking the time to share your experience. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Andy, for the fantastic review! We're thrilled to hear that you were greeted promptly and that our team provided such a friendly, welcoming, and pressure-free experience. We're especially happy to know we were able to make the process quick and seamless, getting you into your new vehicle in just half an hour! A 10 out of 10 means so much to us. Congratulations on your new car, and thank you for choosing us! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the amazing 5-star review! We're thrilled to hear that your experience at INFINITI of Lynnwood was smooth, stress-free, and even fun—that's exactly what we strive for. Your kind words about our team mean a great deal, and we're so glad we could help you find your new ride. We truly appreciate your recommendation and hope you enjoy every mile in your new vehicle. Thank you for choosing INFINITI of Lynnwood, and we look forward to seeing you again! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service and look forward to assisting you again in the future. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for taking the time to share your experience! We're delighted to hear that your used car purchase was a positive one. Providing a relaxed, no-pressure environment where our guests have the time they need to ask questions and make informed decisions is something we strive for every day. We're so glad we could make the process easy and enjoyable for you. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your wonderful 5-star review! We're delighted to hear that you had one of the easiest car-buying experiences you've ever had. Providing a smooth, stress-free process is what we strive for, and we're so glad our team delivered that for you. We truly appreciate your recommendation and your trust in us. Congratulations on your new vehicle, and we look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

¡Muchas gracias por su excelente reseña de 5 estrellas! Nos alegra saber que recibió una atención al cliente excepcional por parte de Javier Martínez. Compartiremos con él sus amables palabras, ya que estamos seguros de que significarán mucho para él. Agradecemos sinceramente su confianza y esperamos seguir brindándole el mismo nivel de servicio en cada visita. ¡Será un placer atenderle nuevamente! Si tiene alguna pregunta o inquietud, no dude en comunicarse conmigo. Estamos comprometidos a brindar el mejor servicio al cliente posible. **Erica Lin** Client Loyalty Manager Directo: 425-605-1375 Correo electrónico: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you so much, Glenn, for your incredible 5-star review and for taking the time to share such thoughtful feedback! We are truly honored by your kind words. It's wonderful to hear that every part of your service experience—from check-in and communication to the quality of the work and attention to detail—met your expectations. Providing transparent communication, exceptional workmanship, and a stress-free experience is exactly what we strive for, and we're thrilled to know our team earned your trust. Your recommendation means a great deal to all of us, and we look forward to continuing to provide the same level of care every time you visit. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for your wonderful 5-star review! We're so glad to hear you had such a positive experience with our team. It's great to know that Victor's knowledge, attentiveness, and commitment to finding the right vehicle made a difference, and we're happy our finance team helped make the purchasing process smooth and enjoyable—even if it felt "too easy!" We truly appreciate your business and look forward to welcoming you back for many visits to come. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]