17 Reviews
Write a Review17 Reviews of Javier Martinez
April 19, 2024
I didn't feel pressured at all, I was only shown what I wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! wanted to see no more. I was offered extra warranties but still didn't feel pressured or "upsold". I received a more than fair price for my trade-in! More
April 08, 2024
BUY AT YOUR OWN RISK. Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to com Once you sign the paperwork, you will be treated much differently. I was given a written guarantee that repairs causing the check engine light to come on were done or would be addressed if it came back on. It came back on 24 hours later. I also found mold growing in the vehicle after i was told a thorough detail and inspection was completed. Also had a windshield wiper come off in the managers hand after I had been driving around all day in the rain wondering why it was making so much noise. They took possession of my vehicle for over 50 days only to give it back to me and the check engine light came on 15 minutes after leaving the dealership. Now they are refusing to fix the vehicle and stating that they have went above and beyond for me, however the original issue still exists. I have had to contact the Better Business Bureau as well as an attorney. TO BE CONTINUED... More
Other Employees Tagged: Sunil Loprinzi, Jason Lonsdale, Mario Rodriguez , Russell Christmas
April 05, 2024
I bought a vehicle site unseen with the best help! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! These guys went above and beyond for me. The process was smooth, professional, and exceeded my expectations! Thank you guys! More
Other Employees Tagged: Mario Rodriguez, Hitoshi Delica, Marcus Harkins, Adam Krilevich, Victor Gutierrez, Mauricio Monico, Gurneet Jaswal
April 02, 2024
We had a very good experience throughout the entire process of purchasing our new Inifiniti. The Lynnwood dealership has the best team! process of purchasing our new Inifiniti. The Lynnwood dealership has the best team! More
Other Employees Tagged: Jason Lonsdale, Mario Rodriguez
March 26, 2024
We felt like the buying experience was not thorough enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of t enough or genuinely transparent. We advise future buyers to ask a lot more questions than we did, especially if you're considering the upselling of the warranty packages, financing, and add-ons such as theft insurance. We also advise buyers to keep a close eye on the months of the loan associated with the rates presented to you. The manager Russell was very nice and did make an effort to make one of our issues right, which we appreciate. More
Other Employees Tagged: Mario Rodriguez
March 21, 2024
It was a real pleasant experience buying my SUV here, the salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! salesman and manager were great and Mario in finance did an excellent job getting a super good rate for me !! More
Other Employees Tagged: Mario Rodriguez, Hitoshi Delica
March 10, 2024
The sales process was easy and to the point. My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out w My issue is I reached out to my sales person due to an issue that came up with a sensor on the vehicle I bought. I was told he would reach back out which never happened. I received an email from their customer care team asking how the purchase went and if there were concerns. I emailed back twice. No answer. More
Other Employees Tagged: Hitoshi Delica
January 02, 2024
After purchasing a used vehicle that initially looked flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everyt flawless, I quickly discovered it had issues. Jason L. was quick to help me remedy the problems. He was honest and very willing to help figure everything out to make things right. I would recommend INFINITI of Lynnwood to anyone looking to purchase their next vehicle. More
Other Employees Tagged: Jason Lonsdale, Mario Rodriguez
November 11, 2023
The people were nice guys but what is always disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fa disappointing with car dealers is that once they know you like a car and want it they tend to take advantage of the customer by not really dealing fairly or giving a fair deal. Also they may suggest practices that are somewhat unsavory which in turn forces you to wonder if they are dealing with you the same way. I my piticular case with the automobile that I chose they didnt really know that much about the car and even though the car was "inspected by the mechanics" there is a significant rattle coming from the back of the car that I didn't notice at first viewing and the car pulls a bit to the left so I guess that they didn't notice after all its a used car but it s a 20k used car and I feel sightly taken, won't evet go back..... More
Other Employees Tagged: Mario Rodriguez, Hitoshi Delica, Marcus Harkins, Adam Krilevich, Victor Gutierrez, Mauricio Monico, Gurneet Jaswal