Victor Gutierrez

INFINITI of Lynnwood responded

Thank you, Rachel, for your wonderful 5-star review! We’re so happy to hear that you received amazing service and that our team took great care of both you and your vehicle. Your kind words mean so much to us, and we truly appreciate you choosing INFINITI of Lynnwood. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Chester, for the wonderful feedback! We’re so glad to hear that you’re loving your new Audi. It was a pleasure assisting you, and we truly appreciate you taking the time to recognize our team for providing great service. Congratulations on your new vehicle, and we hope you enjoy every mile! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the great feedback! We’re so glad to hear that the entire process was clear and efficient, and that our team provided you with excellent service. We truly appreciate you recognizing the people who helped you and for taking the time to share your experience. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service and appreciate the opportunity to assist you. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Andy, for the fantastic review! We're thrilled to hear that you were greeted promptly and that our team provided such a friendly, welcoming, and pressure-free experience. We're especially happy to know we were able to make the process quick and seamless, getting you into your new vehicle in just half an hour! A 10 out of 10 means so much to us. Congratulations on your new car, and thank you for choosing us! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the amazing 5-star review! We're thrilled to hear that your experience at INFINITI of Lynnwood was smooth, stress-free, and even fun—that's exactly what we strive for. Your kind words about our team mean a great deal, and we're so glad we could help you find your new ride. We truly appreciate your recommendation and hope you enjoy every mile in your new vehicle. Thank you for choosing INFINITI of Lynnwood, and we look forward to seeing you again! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service and look forward to assisting you again in the future. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for taking the time to share your experience! We're delighted to hear that your used car purchase was a positive one. Providing a relaxed, no-pressure environment where our guests have the time they need to ask questions and make informed decisions is something we strive for every day. We're so glad we could make the process easy and enjoyable for you. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your wonderful review! We're so glad to hear that your purchasing experience was easy and that our team was able to work with you to reach terms that felt right. It's even better to know you're loving your new vehicle so far! We truly appreciate your trust in INFINITI of Lynnwood and look forward to being here for you whenever you need us. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your wonderful 5-star review! We're so glad to hear you had such a positive experience with our team. It's great to know that Victor's knowledge, attentiveness, and commitment to finding the right vehicle made a difference, and we're happy our finance team helped make the purchasing process smooth and enjoyable—even if it felt "too easy!" We truly appreciate your business and look forward to welcoming you back for many visits to come. Congratulations on your new vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. **Erica Lin** Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]

INFINITI of Lynnwood responded

Thank you for sharing your feedback, Randy. We're glad to hear that Victor and Hitoshi were friendly and helped make your purchase experience comfortable. It's also wonderful to know that you're enjoying your vehicle and that it's already turning heads! We appreciate you bringing your concerns regarding the wheel and tire condition to our attention. Customer satisfaction and transparency are very important to us, and we would welcome the opportunity to discuss this matter further and address any outstanding concerns you may have. Infiniti of Lynnwood (425) 599-2384

INFINITI of Lynnwood responded

Thank you for your 5-star review! We're delighted to hear that your remote vehicle purchase was a seamless experience. Buying a car sight unseen requires a great deal of trust, and we're honored that you chose to work with us. We're especially pleased to hear that Victor provided honest, transparent service throughout the process and that any last-minute issues were resolved quickly with minimal delay. We'll be sure to share your kind words with him. Thank you again for your business, and we hope you enjoy your new vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: [erica@infinitiofbellevue.com]