Mario Rodriguez

INFINITI of Lynnwood responded

Thank you so much for your wonderful review and for sharing your experience! We’re thrilled to hear that Jason Leung provided such exceptional service and made your purchase experience flawless. Your kind words about his professionalism, reliability, and kindness truly mean a lot. Jason takes great pride in delivering a first-class experience, and it’s fantastic to know he earned your trust and future business. We’ll be sure to share your feedback with him and the entire team. We sincerely appreciate your recommendation and look forward to assisting you again when it’s time for your next vehicle! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for the 5-star review and for sharing such detailed feedback! We’re thrilled to hear that you had a terrific experience and that Victor took great care of you every step of the way. It’s wonderful to know you’re enjoying your 2019 Mercedes GLC 300 and that it met all your expectations in terms of quality and condition. Your confidence and trust mean a great deal to us, and we truly look forward to assisting you again when you’re ready to upgrade or replace your vehicle. Thank you for choosing INFINITI of Lynnwood! If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your kind review and recommendation! We’re glad to hear that the vehicle exceeded your expectations and that the deal discussed was honored as promised. Javier will be thrilled to know he made such a positive impression. We truly appreciate your trust and recommendation, and we look forward to assisting you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We’re committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for sharing your experience with us! We’re so glad to hear that your purchase was painless and that you appreciated the simple, honest, and straightforward process. It’s especially rewarding to know our team made the experience pressure-free while ensuring you found exactly what you were looking for. We truly value your trust and look forward to assisting you again in the future. If you have any questions or concerns, please do not hesitate to reach out to me. We are committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your kind feedback and for being a loyal, repeat customer! We’re delighted to hear that our team was very helpful, extremely friendly, and knowledgeable about your vehicle. Your continued trust means so much to us, and we truly look forward to welcoming you back again. If you have any questions or concerns, please do not hesitate to reach out to me. We are committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Dear Harold, Thank you for your feedback. We understand your frustration and genuinely want to help resolve the concerns you’re experiencing. Please know that our management team has made several attempts to reach you, but we have not yet received a response. We’re still here and ready to assist however we can. Additionally, I’d like to kindly clarify that Erica Lin, who is mentioned in the review, is not based at INFINITI of Lynnwood and has never had any interaction with you. She is part of our Bellevue team and wasn’t involved in the sale or service of your vehicle. We’d appreciate the opportunity to speak with you directly and work toward a resolution. Please feel free to reach out at your earliest convenience. Sales Management Team INFINITI of Lynnwood (425) 409-6274

INFINITI of Lynnwood responded

Thank you so much for sharing your detailed experience with us Craig! We’re thrilled to hear that Collin and Victor made your truck-buying process smooth and enjoyable, and that you felt comfortable and welcomed throughout. It means a lot that you appreciated the friendly, pressure-free atmosphere we strive to provide here at INFINITI of Lynnwood. We’re also glad you’re loving your new Tacoma! If there’s ever anything you need or any questions that come up, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the kind words, Douglas! We’re so glad to hear that you had a positive experience with our team. It’s always our goal to be fair, reasonable, and ensure everything is just right—especially when it comes to your vehicle. We truly appreciate your feedback! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the fantastic 5-star review! We’re so glad to hear that your experience with us was relaxed, friendly, and efficient. Taking the pressure out of the car-buying process is exactly what we aim for, and it's great to know our team delivered on that. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Warm regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com