Mario Sessanta | Page 73

Transmission change Good service and friendly team. As always, Mario Sessanta was able to identify the issue and fix it. This was 2nd transmission replacement. First Good service and friendly team. As always, Mario Sessanta was able to identify the issue and fix it. This was 2nd transmission replacement. First one happened around 100K and this happened at 250K. In total this was 3rd transmission. More

by pabbathireddy Verified Customer Verified Customer

Print

Oil change and 12 point check This was my first time ever at Rothrock I could not have been happier with the service and the friendliness of the personnel and the Chrysler service This was my first time ever at Rothrock I could not have been happier with the service and the friendliness of the personnel and the Chrysler service center. I was thrilled that it didn't cost me anything. It was included in my first service and even washed my Jeep. Thank you Mario and Cory was my tech. More

by WILLY3005 Verified Customer Verified Customer

Print

Great after the initial contact, which was awful. When I called to set up my 15,000 mile service, oil change and important recalls, the woman who answered said the first available appointment wasn’t f When I called to set up my 15,000 mile service, oil change and important recalls, the woman who answered said the first available appointment wasn’t for 5 weeks! When I said that wasn’t acceptable at all, as I needed to drive over a thousand miles before then, she didn’t apologize, giving me a take it or leave it attitude. When I asked her why, she said their techs were “in a mess”. When I suggested I transfer my business elsewhere, she finally said I could drop it off the next week and see if they got around to it. The whole conversation so unnerved me that I unfortunately did not get her name. When I dropped off my car and repeated that I hoped they would get to it in the next couple of days, Mario Sessanta was aghast at what I had been told and said of course they would take care of everything. From then on I got my customary great service and attention. More

by AMCAJDC Verified Customer Verified Customer

Print

Excellent Service First oil change for my 2018 Charger and was treated with respect and kindness. Quick service with a car wash included. Keep up the great work. First oil change for my 2018 Charger and was treated with respect and kindness. Quick service with a car wash included. Keep up the great work. More

by KEITHVARCOE15 Verified Customer Verified Customer

Print

Best service Mario is a good guy! He always treats me well! I look forward to seeing Mario when I need service. Keep up the good work! Mario is a good guy! He always treats me well! I look forward to seeing Mario when I need service. Keep up the good work! More

by wmbs98 Verified Customer Verified Customer

Print

Car issues I brought my car in yesterday because my awd light came on and I knew something was just off since the light has never come on before, Mario in the se I brought my car in yesterday because my awd light came on and I knew something was just off since the light has never come on before, Mario in the service department helped me so much! Without a doubt he made sure I had a rental to get home in, and he’s made sure to tell me every detail of my car and help me the best he could!! Amazing staff in the service department so far, once I have my car back i’ll write another review but as if right now i’m more than satisfied! Thank you to Mario and Wayne for getting me in and helping me so fast! More

Print

Great Took 1 month to get an appointment for a problem. Great communication between service person and myself. Car was not washed prior to picking it up Took 1 month to get an appointment for a problem. Great communication between service person and myself. Car was not washed prior to picking it up More

by flamingogirl72 Verified Customer Verified Customer

Print

I was very disappointed. I took my truck in for a safety recall and they had it for three days. I only have one vehicle and it was very difficult for me to get to work. They I took my truck in for a safety recall and they had it for three days. I only have one vehicle and it was very difficult for me to get to work. They offered no apologies or reasons. More

by Radenke Verified Customer Verified Customer

Print

Really care of the Costumer needed Mario was a excellent advisor . Understood the urgency of my problem and go it done in short time . Great services . Thanks for the exceptional work e Mario was a excellent advisor . Understood the urgency of my problem and go it done in short time . Great services . Thanks for the exceptional work ethics. More

by dnj66 Verified Customer Verified Customer

Print

Excellent service great job thank you Very courteous answered all I took care of all concerns I had I will be using this dealership in the future thank you again Very courteous answered all I took care of all concerns I had I will be using this dealership in the future thank you again More

by Patrick Moyer Verified Customer Verified Customer

Print