Marisela Guzman | Page 2

porters are rude and it is dificult for a first timer to find service pick up area. find service pick up area. More

by REYDERZ12000 Verified Customer Verified Customer

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Took my Corolla for its 1st car service went well will take it again next time. take it again next time. More

by TRUEBLUE0905 Verified Customer Verified Customer

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Oscar called me and said an alignment is necessary. I approved the additional suggested service. The alignment was done improperly. The "toe" issue was corrected but the camber on both rears and the ri I approved the additional suggested service. The alignment was done improperly. The "toe" issue was corrected but the camber on both rears and the right front was and is out of specs. I was an automotive service advisor in my younger days and alignments consist of much more than setting the toe. I complained via email/survey twice to Marisela. Never any response. I am starting to believe either no human reads these things or if they do read them, legitimate complaints are purposely ignored. Either way these seem to be an utter waste of time. I will be shocked if I get anything other than an automated response for this effort. Bruce Rhodes 909-581-2222 More

by BRUCE42 Verified Customer Verified Customer

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Great customer service! ! Quick and easy appointment scheduling. Car is finished when promised. Marisela is AMAZING!!! answers my question and alsways responds promptly to an ! Quick and easy appointment scheduling. Car is finished when promised. Marisela is AMAZING!!! answers my question and alsways responds promptly to any questions or concerns before and after services. More

by HAWSMARIE Verified Customer Verified Customer

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muy buen servicio me gusto mucho su trato como me atendieron fue algo especial graciaz toyota atendieron fue algo especial graciaz toyota More

by ROCIOMADRIGAL1213 Verified Customer Verified Customer

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The experience was good talking to Alfonso made me feel welcomed, got things done. trade-in was very successful. Marisela, thank you for helping me and my situation. I getting my car serviced and getting m welcomed, got things done. trade-in was very successful. Marisela, thank you for helping me and my situation. I getting my car serviced and getting me a rental. Thank you to Jonathan for making those repairs flawless. I love my new Lexus. More

by TONYY90S Verified Customer Verified Customer

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Well organized and efficiently run. Everyone was busy. The waiting customers were well cared for and comfor table Everyone was busy. The waiting customers were well cared for and comfor table More

by ELIOTSHIMER Verified Customer Verified Customer

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Amazing thank you! !! I,m very happy, They were very kind and attentive to us and they got us what we were looking for, they were fast and precise, I highly recommend th !! I,m very happy, They were very kind and attentive to us and they got us what we were looking for, they were fast and precise, I highly recommend them for their professionalism More

by elytzalove10 Verified Customer Verified Customer

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The service was done on timely manor and customer crevice was profesional Thank you Tony at Cleramont Toyota was profesional Thank you Tony at Cleramont Toyota More

by TAMEZCUA2019 Verified Customer Verified Customer

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Fast easy Reliable Service at a competitive cost in and out of service center in about 4 hour's out of service center in about 4 hour's More

by Mrcjaldana Verified Customer Verified Customer

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