Marissa Mahmood

BUYERS BEWARE! TERRIBLE CUSTOMER SERVICE! I am extremely disappointed and disgusted with the way I have been treated by this Nissan dealership. I purchased my ve TERRIBLE CUSTOMER SERVICE! I am extremely disappointed and disgusted with the way I have been treated by this Nissan dealership. I purchased my vehicle in May 2026, and what should have been a positive experience has turned into months of frustration, stress, and unanswered questions. After canceling my extended warranty, I was told my refund would take 6–8 weeks. Months later, I am still trying to get this issue resolved. I have filed multiple complaints with Nissan Corporate, made countless phone calls, and personally visited the dealership several times, only to be given the runaround. I even spoke with a manager who promised to call me back but never did. It is completely unacceptable for a business to ignore customers after taking their money. The lack of communication, professionalism, and accountability is unbelievable. The ONLY person who has made any effort to assist me is the salesperson who sold me the vehicle. Unfortunately, I cannot say the same about management or Nissan Corporate. My advice to anyone considering purchasing a vehicle from this dealership: THINK TWICE! They may be eager to make a sale, but based on my experience, getting assistance afterward is a completely different story. I work hard for my money, and I should not have to continuously chase a company for a refund that I am owed. Customer service does not end when the paperwork is signed! I would NEVER recommend this dealership based on how I have been treated. More

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Excellent job! I love my new Nissan rogue! Very pleasant experience Thank you!! Would do business again I love my new Nissan rogue! Very pleasant experience Thank you!! Would do business again More

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Very helpful in buying first car. Matthew had an answer to all of our questions and helped us get our car and everything else situated for the car and still very helpful with any ques Matthew had an answer to all of our questions and helped us get our car and everything else situated for the car and still very helpful with any questions that we have for our car. More

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