Maritza Manzano

Crest Cadillac responded

We are thrilled to hear about your wonderful experience with us! Your excitement about receiving your birthday gift through our dealership truly brings us joy. We're delighted that our team provided exceptional service from your initial phone call through the vehicle video presentation and your final meeting. It's fantastic to know that everyone you worked with during the process made such a positive impression. Your enthusiasm and strong recommendation mean the world to us at Crest Cadillac. We hope you absolutely love your new vehicle and that it makes your birthday celebration even more special!

Crest Cadillac responded

We are elated to hear that you had such a positive experience with us. It's wonderful to know that we were able to provide you with the stress-free service you deserved while helping you discover the perfect vehicle for your needs. Your kind words about the excellent support you received throughout the process truly mean a lot to our team. We appreciate you taking the time to share your experience and look forward to serving you again.

Crest Cadillac responded

We are grateful for your wonderful feedback about your experience. It means so much to hear that you found our facility to be very clean and that our sales representative provided you with courteous service. We take great pride in maintaining a welcoming environment and ensuring our team shows you exactly what you're looking for. Your positive experience reflects our commitment to providing exceptional service, and we truly appreciate you taking the time to share these kind words with us.

Crest Cadillac responded

Thank you for your fantastic feedback, Chris! We're thrilled to hear Maritza and the team made you feel at home. Your input about transparency on additional fees is valuable, and we’ll certainly take it into account as we strive to enhance our customer experience. Enjoy your new ride!

Crest Cadillac responded

Thank you for sharing your excellent experience! We’re thrilled to hear that our salesperson was able to provide the patience and understanding needed to meet both your and your wife’s needs. It’s wonderful to know you found the perfect fit, and we truly appreciate you taking the time to share your feedback!

Crest Cadillac responded

Thank you for your review and for sharing your experience with us. We're glad to know you received your vehicle back, though we understand that the delay without clear communication may have been frustrating. Keeping our customers informed throughout the process is important to us, and we appreciate you bringing this to our attention. Your feedback helps us improve how we communicate updates, and we’ll make sure it's shared with the appropriate team. We truly value your business and the time you took to provide your thoughts. If you would like to discuss this further, please feel free to reach out to James Freel, Service Director, at jfreel@vtaig.com.

Crest Cadillac responded

Thank you for your kind words! We're so happy to hear that your experience, from start to finish, was wonderful. We truly appreciate your continued trust and look forward to assisting you again in the future!

Crest Cadillac responded

Thank you for your wonderful review! We're so glad to hear that Maritza provided exceptional service and helped you find the perfect options for your XT6. We truly appreciate your loyalty to Cadillac, and we're thrilled that your family is happy with the purchase. We’ll be sure to pass along your kind words to Maritza! Enjoy your new vehicle!