Mark Allen | Page 24

I thanked Harry Akarcay and Steve Wiggins for helping me for replacing my 2014 SRX Cadillac battery this morning. Great job 👍 for replacing my 2014 SRX Cadillac battery this morning. Great job 👍 More

by david6028 Verified Customer Verified Customer

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Hands down, best dealership on the planet! My family vehicles have been serviced there almost 25 years! Long before I owned a Cadillac, the service department's treatment and attention to my needs was o vehicles have been serviced there almost 25 years! Long before I owned a Cadillac, the service department's treatment and attention to my needs was outstanding! Harry, Steve and Glen in the Service Dept. are professional and caring, their outstanding customer service and treating me like family is truly what "sold" me on owning a Cadillac! I just purchased my 2nd Cadillac from Plaza, and discovered the sales team is just as stellar as the service team! Jesse was kind, helpful, patient, no pressure, a gem! Mark in finance was fabulous as well! From service to sales, Plaza is tops! More

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5 stars first class dealership service dept is the best polite very experienced sales dept and mgt the best polite very experienced sales dept and mgt the best More

by Chuck Verified Customer Verified Customer

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We got a lovely car but it took too long from arriving to leaving. Everyone was professional and knowledgeable. Overall we were happy with the experience. leaving. Everyone was professional and knowledgeable. Overall we were happy with the experience. More

by Barb Verified Customer Verified Customer

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Everyone is very professional, friendly, knowledgeable and very helpful. Thank you very much and I will recommend and very helpful. Thank you very much and I will recommend More

by Coco Verified Customer Verified Customer

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Informative, courteous and no pressure to make a sale! That describes Rick and Johnathan and the entire staff! That describes Rick and Johnathan and the entire staff! More

by TSHAFFER3307 Verified Customer Verified Customer

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Always great service. Friendly and knowledgeable employees plus a very comfortable waiting area. I highly recommend plaza Cadillac employees plus a very comfortable waiting area. I highly recommend plaza Cadillac More

by LANCASTER_D Verified Customer Verified Customer

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The experience was fine. I did not purchase the vehicle as we could not come to an agreement on figures but they were pleasant, attentive and not pushy in the least. The sales consultant was very nice - t as we could not come to an agreement on figures but they were pleasant, attentive and not pushy in the least. The sales consultant was very nice - the finance manager I found condescending. In my experience I'd rate them a bit above the average when it comes to the car shopping / buying experience. More

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We were not told the truth by the finance manager Mark. He told us that Suncoast Credit Union. Would not give the number of months we requested. But Bank of America would so we signed with them. On Monday He told us that Suncoast Credit Union. Would not give the number of months we requested. But Bank of America would so we signed with them. On Monday when I called the credit union and asked about it. They said it was never requested and they would. As soon as possible I am changing my loan to them. Mark I hope in the future you provide your customers with the truth. You will never get my business again nor any of my friends!!! More

by rayemt831 Verified Customer Verified Customer

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I was very impressed with my Sales and Leasing Professional Rick Jimenez. He covered the facts of my new vehicle 100 percent!😊The folks at dealership were pleasant and friendly. Professional Rick Jimenez. He covered the facts of my new vehicle 100 percent!😊The folks at dealership were pleasant and friendly. More

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