Mark Atkinson | Page 27

Another great deal! I've been going to North End Mazda for over 8 years and just purchased my third vehicle from them. I have never had any issues, in fact I have had not I've been going to North End Mazda for over 8 years and just purchased my third vehicle from them. I have never had any issues, in fact I have had nothing but great experiences each and every time. I continue to work with Mark Atkinson each time. He is honest and genuine and always goes above and beyond. He listens to your needs and and always exceeds them! Mark has made me a customer for life! I highly recommend going to North End Mazda for your next car! Ask for Mark, you won't be dissapointed!! More

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Great Dealership! I highly recommend this dealership! My lease was up in less than two weeks and I needed a larger vehicle, since I started a new business. I live furt I highly recommend this dealership! My lease was up in less than two weeks and I needed a larger vehicle, since I started a new business. I live further away now, but I knew I would get amazing customer service, so I drove almost an hour. Again, Mark went above and beyond to make sure I was comfortable with my choice and my payments.. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on the CX5 the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend North End Mazda (Mark in particular) to anyone who is looking for a new or used vehicle. More

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Best car buying experience yet I became acquainted with Northend Mazda after using AAA online buying tools to look for a Mazda 3. Mark emailed me to initiate communication and state I became acquainted with Northend Mazda after using AAA online buying tools to look for a Mazda 3. Mark emailed me to initiate communication and stated that the goal at Northend Mazda is to help you have the most convenient and pleasurable car buying experience you have ever had. I'm the type of person who roles my eyes at that and dreads walking into any dealership. We corresponded through email and Mark said that he could probably get me the car I wanted in 30-45 days. He didn't try to get me to settle on something in stock. I thought that was great and decided to go in to take a look at similar vehicles and nail down what I wanted. When I went to the dealership, Mark right away told me he was busy but would be wrapping up in 5-10 minutes if I could wait. He asked what I would like to do while I waited and pointed me to the in stock Mazda 3 vehicles. He even took a moment to bring a car similar to what I wanted up to the building, gave me a quick lesson, and said I'm here until 6, take it for a ride, come back and let's talk. BEST TEST DRIVE IN YEARS!! We talked and I went home with a plan to look at a couple of Hondas the next day and return to Northend to compare the Mazda to them. Mark encouraged me to do that without pushing me to buy a vehicle on the spot. I went back the next day with my son and Mark treated us like friends. We took a couple more test drives and really liked the Mazda. Mark was open to proceeding with whatever I decided. What to do? Buy something on the lot, order & wait, search for something at another dealership, or even take a car on the lot and update it with options I want. He left it entirely up to me. I went home to weigh my options and make a decision. In my research I went online and found a vehicle that was almost exactly what I wanted. It was missing all weather mats, trunk tray, and back up sensors but had everything else including top color choice. I sent a picture to Mark and asked if he could get it. Two days later he had it and 24 hours later we spent 2 hours learning all about MY NEW MAZDA 3. Simple and fun experience! Oh yeah, he even arranged to have someone pick me up at my home to go to my appointment to get the car. Mark is the best. Highly recommended! More

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No hustling here! First time at this dealership and I highly recommend it. Thoroughly helped by Mark A. They are a family friendly and welcoming dealership. Don't forge First time at this dealership and I highly recommend it. Thoroughly helped by Mark A. They are a family friendly and welcoming dealership. Don't forget the car prices are great (trust me I have been to a few dealerships, thoroughly went through Kelley Book Prices) and this guys come unmatched. Nice job guys. More

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Great experience as usual I traded in my 2014 CX 5 for a 2016 CX 5 and a lower payment. Mark couldn't have made it any easier. I have been purchasing cars here since 2011. They I traded in my 2014 CX 5 for a 2016 CX 5 and a lower payment. Mark couldn't have made it any easier. I have been purchasing cars here since 2011. They always make it easy and effortless. My dealings with Jason Cote in management , Mike Pinto in finance and Mark Atkinson in sales were very respectful toward my objective and I will definitely return again should I need a new car.. More

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Excellent sales experience I visited the dealership several times and was greeted each time immediately upon arrival. Mark went out of this way to assist me in finding the right I visited the dealership several times and was greeted each time immediately upon arrival. Mark went out of this way to assist me in finding the right car for me. He took the time to answer all of my questions and was very patient while I was test driving the vehicle. It was a stress free experience and I was very satisfied with the service. I recommend this dealership for anyone buying a new or used car. More

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Truly excellent, pleasant car-buying experience After having a terrible experience attempting to buy the new Mazda 3 sedan I wanted from Lannan Mazda in Lowell, I solicited quotes from other area Ma After having a terrible experience attempting to buy the new Mazda 3 sedan I wanted from Lannan Mazda in Lowell, I solicited quotes from other area Mazda dealerships. Mark Atkinson from North End Mazda was one of the first to respond to me. Rather than just trying to get me into the dealership right away like the others, Mark was genuinely helpful. He personally went out on their lot (without my asking) to verify that they had the exact car I wanted on their lot. He was very straightforward, helpful, and no pressure via email and phone so I decided I really wanted to buy from Mark. I went right into the dealership that day and Mark was a delight to work with. Mark was perfectly straightforward, helpful, honest, and knowledgeable, with no manipulation or pressure. Whether it was discussing the car I wanted, my old trade in car, or the loan I wanted, Mark was great to talk and work with. He made it smooth, easy, and hassle-free. For the loan I needed, Mark referred me to Mike Pinto who also works at North End Mazda/Subaru. Mike handles the loans and was as friendly, relaxed, straightforward, helpful, and easy to work with as Mark was. He answered all my questions and addressed my concerns perfectly. There was never any pressure. Mike was just focused on helping me get the best loan and deal for me. I ended up with the exact Mazda 3 sedan I wanted with a great loan. I was so pleased with my experience with Mark and Mike that I was happy to give them my business and eager to tell my friends and family about it. This is the sort of ideal car buying experience I always want to have going forward. More

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No hassle, great price, great and easy sales process Mark helped me out immediately upon entering the dealership but did not pressure me in any way. He knew I wasn't ready the first time as I clearly sta Mark helped me out immediately upon entering the dealership but did not pressure me in any way. He knew I wasn't ready the first time as I clearly stated it but let me take the vehicle I had in mind out for a solid test drive. This test drive, and the fact I wasn't bothered with incessant sales calls brought me back to the dealership about 3 weeks later ready to purchase. The sales process was fantastic. The pricing was very fair. I would purchase many more vehicles from this place. I absolutely love my CX-9. More

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Great place for a Great Car This is our 4th Car from this dealership and we always walk away feeling we got the best price for a new car. Mark in Sales always finds answers to o This is our 4th Car from this dealership and we always walk away feeling we got the best price for a new car. Mark in Sales always finds answers to our questions and never tries to up-sell us based on our decisions. Being our 4th car, we have had hiccups in the past (minor issues, never anything big and almost always outside the dealership's control) but they are always addressed promptly and Mark and the rest of his team are always quick to find a fix, even when the cause is my own doing (like wanting to keep my winter tires from my old car) More

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Excellent buying experience I took the drive to Lunenberg after a bad experience with a closer-to-Boston store (whose trade-in offer wasn't even in the right ballpark). Before m I took the drive to Lunenberg after a bad experience with a closer-to-Boston store (whose trade-in offer wasn't even in the right ballpark). Before my first visit to North End Mazda, I used the trade-in value estimator that's on their website. I felt comfortable because the values were very close to KBB.com and the NADA online estimator. After readily finding me the exact Mazda 6 I wanted came the dreaded price and trade-in conversation. Except this time it was non-confrontational and easy. They honored (within a very few dollars) the trade in values and extended me the discount that I'd seen in the new inventory part of their website. I got a great deal on a car I love and I was treated respectfully all the way through. What more can you ask for? I'm a happy customer! More

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