"Best experience at a dealership so far!"
I have been shopping for a new vehicle for months. I have visited several dealerships, and got easily discouraged at how pushy sales people are, and how little they actually listen. That was of course, until I went to North End Mazda and had Dakota for our sales person. He is super knowledgeable and definitely a no pressure sales guy. He made things so super easy. It was like night and day compared to other dealerships. Best experience I have ever had at a dealership in my 34 years. Tom made things super easy on the finance side, got me the best rate and even registered the car and took care of the insurance! Jason got us all set with plates and got us driving off the lot quickly! I am a fist time Mazda owner, and I am loving my new vehicle so far. I am sure I will be back for future purchases!!
"Been a loyal customer for years"
My wife and I worked with Mark Atkinson on purchasing our Mazda CX9. Mark is very knowledgable, has a warm personality, and is easy to work with. He gave us space to look around and make decisions, without pressure. Yet, he was always available to answer questions when we needed him. We would highly recommend him to others. We have purchased several cars from this dealership in large part because of the staff in the sales and service departments.
"Absolutely wonderful experience"
Absolutely wonderful experience, easy to schedule appointment, all questions answered, the guys were so nice and informative. Could not believe how great it was bringing in for service compared to other Bouchards that was a constant issue. No regrets buying a car through Northend Mazda, completely satisfied
"Uniquely Excellent Experience"
I've purchased a lot of cars from a lot of dealerships over the years, and these guys stand out as top notch in every way.
Mark Atkinson, from the get-go, was helpful and informative. Jason and Mike were up front and totally reasonable about the price of the car and what they were going to make, etc. Never once did we feel pressure on anything. They barely even tried to sell us extended warranties and the like. It was more of a "just so you know, these are some options available".
And the whole experience was customer service from beginning to end- even after the sale when I had some complications with the bank and whatnot (nothing to do with the dealership). Mark even offered to be there anytime to go over all the car's features with my daughter, who we were purchasing the car for. (she was not able to be with us when we picked up)
Oh, and they actually let me drive a Miata... which most dealerships won't let you do... and so I wound up buying one. So, within two weeks, we bought two cars from them.
I also chatted a bit with the guys in service (Zach and Rob), and was amazed at how informed, interested, enthusiastic and helpful they were.
Really can't say enough. Great dealership. Great people. And I'm super picky about this kind of thing.
Great experience! Friendly, knowledgeable staff. Special thanks to Mark and Jason for making the whole purchase process easy. Worth the 3 hour trip down. Thanks!
"New Mazda CX-5"
We could not be happier with the experience we had at North End Mazda. Having had several negative car buying experiences at other dealerships, we were dreading having to go car shopping again. We decided to check out the CX-5 after seeing positive reviews online, and were very lucky to have found Dakota. He let us shop hassle free, and when we were ready to make a purchase Dakota, Jason, and Tom walked us through the process and explained everything, every step of the way. It was clearly their primary intention to make sure that we were happy with our decision, and that we were comfortable and informed through the entire purchase. I'd recommend coming to talk to them if you are even remotely interested in a Mazda.
"Thank you North End for my New Mazda!"
The staff at North End Mazda were very friendly and down to earth made the car buying experience very enjoyable! Mark was very efficient and super nice. Mark was also easy to get in contact with and knowledgeable about the Mazda we purchased. This was my 2nd car that I bought at North End and I have a great experience both times and the staff even remembered my fiance & I from previous visits in and past buying experience which was impressive. I absolutely love my new Mazda CX5 Touring and I'm super pleased with my purchase. I would highly recommend Mark to anyone in search for there next car purchase! Thanks Mark & North End Staff!
"Love my Beetle"
- Happy Beetle Customer
Visited Mark at Northend Mazda to say hello and wound up buying a VW Beetle Convertible. It was fortuitous to drop in, say hello, be treated like family and find out the car we have been looking for was there TO BE SOLD.
The Sales Team were wonderful as are the crew in the Service Department. We have been shopping at Northend Mazda for years !!
"Internet research led me North End for a quick, fair deal "
I used Mazda's website to find the car I wanted. North End had the 2017 Mazda 6 MT Sport that I wanted. I did the research on what a fair deal would be. We test drove the car. Mark Atkinson (Internet Sales) didn't do the "I have to go talk to my manager" deal. He offered us a fair price and we bought the car. No games, no muss, no fuss. They delivered the car to me today and I registered it. Total sale time was less than two hours all included. I know it helps to know what one wants and to go to a dealer that has the car one wants, but North End said they would take care of us and they did. Highly recommended.
"Amazing customer service and sales personnel"
I have been a patron of North End Mazda for the past 6 years and I've purchased 4 Mazda 3's from them. Mark Atkinson is amazing. Each time he has gone out of his way to get me the exact vehicle I wanted, even if it meant providing me with a loaner car until he could find the specific car I wanted.
The finance department has always gone above and beyond to secure me the best loan rates they could. Jason and Matt can do amazing magic!
The service department has always been very prompt and pleasant and I've never felt that they've tried to sell me on services I didn't need.