Michael Pinto

The whole experience was very quick, and I felt like they really cared for doing their job right. really cared for doing their job right. More

by jamilsinmazisik Verified Customer Verified Customer

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The whole transaction went smoothly. I was out of state for it, and both Amanda and Mark answered all my questions and made it work. My sister picked up the car and also had a good ex I was out of state for it, and both Amanda and Mark answered all my questions and made it work. My sister picked up the car and also had a good experience. More

by joeanon76 Verified Customer Verified Customer

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Everyone for the moment I walked in made you feel welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked me in at the front desk he made it very comforting and took his time making sure that I was all set and my needs were taken care of. More

by roderick.rodriguez0 Verified Customer Verified Customer

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I love North End and everyone there!!!They always do I love North End and everyone there!!! They always do above and beyond. Everything you would want in a top quality, excellent dealership!! They ro I love North End and everyone there!!! They always do above and beyond. Everything you would want in a top quality, excellent dealership!! They rock!! More

by luckyr Verified Customer Verified Customer

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Outstanding, friendly and dedicated. Accommodating to my needs. That's why I always go back to North End Subaru/Mazda. Have always been treated kindly. needs. That's why I always go back to North End Subaru/Mazda. Have always been treated kindly. More

by KLONG13 Verified Customer Verified Customer

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They were awesome, customer service is second to none, top notch. The gentleman that went over all the controls was absolutely phenomenal. Everything went as smoothly as could ever be. This is our 3rd. top notch. The gentleman that went over all the controls was absolutely phenomenal. Everything went as smoothly as could ever be. This is our 3rd. lease More

by GAUTHIERG57 Verified Customer Verified Customer

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Alex was extremely patient with us, allowing us to take out different models until we found just the right car. He never rushed us to make a choice, it was a very relaxing and enjoyable process. Thank yo out different models until we found just the right car. He never rushed us to make a choice, it was a very relaxing and enjoyable process. Thank you Alex for all your help and guidance. More

by alison.j.hadley Verified Customer Verified Customer

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We drove over an hour to come to North End Mazda because we knew the staff would treat us with respect and take our inquiries seriously and not put us off unlike the Mazda dealership closer to our home. I b we knew the staff would treat us with respect and take our inquiries seriously and not put us off unlike the Mazda dealership closer to our home. I bought my 2015 Mazda there and came back to purchase a 2021 CX30. All the staff were great but a standout was Bryan Johnston who took a lot of time explaining car features on my delivery day. He never rushed me, was excellent with recommendations, and performed a very tedious task with humor, which was appreciated. He made me feel so proud to be getting that car. That’s a great way to leave a dealership. Shout out also to Mike Pinto our sales rep who made the transaction super easy for us, always returned our phone calls, and took care of everything so we didn’t have to travel there more than once to finalize the deal and to Tom Liddle in finance who caught a few errors on my paperwork and fixed them quickly with no hassles. There was no hype or pressure to buy more but all options explained and questions answered. Thank you to the Lunenburg team, you made another Mazda purchase a very satisfying experience. I highly recommend this dealership to anyone wanting a Mazda or Suburu. Lisa C. More

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The only place I'll go to buy my vehicles. The first time I went to North End Mazda I never felt pressured at all to buy. Mark Atkinson answered my questions and gave me the time to think over The first time I went to North End Mazda I never felt pressured at all to buy. Mark Atkinson answered my questions and gave me the time to think over my options before I made my choice. I just made my second purchase there today and already plan to go back again when I'm looking for my next car. The service after the sale here is also excellent. They explain everything extremely well and keep you informed as to the status of the work they are doing. More

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Great Experience! Whole Team Is AMAZING! I don't have enough words to describe how wonderful our experience at North End Mazda was. After visiting 2 other dealerships in that same week, North I don't have enough words to describe how wonderful our experience at North End Mazda was. After visiting 2 other dealerships in that same week, North End Mazda blew them out of the water with their exceptional customer service and transparency. Although a bit of a far drive for us as we live in the Boston area, we took the chance as the used car we were interested in looked amazing and had such low mileage. When we arrived we were warmly greeted and immediately attended to. We had worked with Bryan over the phone and when we were there, the new sales rep Logan was great as well. He took the time to show us the car we were interested in and answered any questions we had. We were undecided between the car we originally wanted and another great car that we saw in the lot. Not only did Logan physically pull the cars up side by side for comparison sake, but he pulled a comparison up on the computer as well; focusing on the features that were most important to us. In the end we decided to purchase the car we originally came there for. The car was very fairly priced and they were so great as to replace a scratched tire rim for us. Working with their finance person, Keith was just as pleasurable. When he tells you he's good at what he does, believe him! Their sales manager Mike, was also just as wonderful. He greeted us when we initially walked in and came out to talk with us once it was immediately clear that we wanted to make an offer on the car. Everyone was just so welcoming and friendly. Most of the team there, who I haven't even mentioned since they weren't directly involved in the sale, interacted so sweetly with our 1 year old son and remembered us when we came back a few days later. You can tell that they are a no BS dealership that want to sell cars honestly and fairly. I would take the drive again in a heartbeat for my next car. More

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