Mark Atkinson | Page 34

Bought my 2nd Mini Cooper I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Ma I purchased two Mini Coopers from this dealer - indeed, the great experience I had with the first purchase prompted me to purchase from them again. Mark Atkinson was our sales person - he was friendly, casual and informative. He didn't hover, like some car salespeople do, allowed my husband and I to confer and make our choice, but always available if I had any questions. Any interaction I had with the other people there was very pleasant - nice, friendly people. No pressure. I'd purchase from them again in a heartbeat. Jason, the finance person, was efficient and friendly. There was another person who was also helpful, forgot his name, but he handled the paperwork. Glowing review, all in all. More

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Amazing Experience with Mark A. and North End Mazda! What a tremendous car-buying experience! It's not often that this sort of thing is actually a pleasure, but I couldn't be happier with how things went What a tremendous car-buying experience! It's not often that this sort of thing is actually a pleasure, but I couldn't be happier with how things went from beginning to end. Mark Atkinson is a wonderful dealer who made me feel well taken care of throughout. The whole team is really lovely, genuine, and eager-to-please in the best of ways. I wouldn't hesitate to come back here for my next vehicle or recommend North End to friends/family. More

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5 Stars Truly exceptional experience. No hassle, no pressure, no frustrations! I haven't purchased a new (used) car in 12 years, and the team at NorthEnd had Truly exceptional experience. No hassle, no pressure, no frustrations! I haven't purchased a new (used) car in 12 years, and the team at NorthEnd had us driving our CX-9 home in a few short hours!! Highly recommend. Very satisfied customer. More

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Highly Recommended If you're reading this and are wondering whether this comment is even coming from a real person...all I have to say is I am very real. I'm not much of If you're reading this and are wondering whether this comment is even coming from a real person...all I have to say is I am very real. I'm not much of a commenter and my experience with Mark solely convinced me to take some time to write this review. I live in Boston, and dealers around me were not at all helpful in finding the EXACT car I was looking for. Mark was not only willing, but friendly and effective in locating the EXACT model I was looking for and actually went out of his way to get it on his lot all the way from Maine! If you're just looking the cheapest vehicle, I don't know what to tell you. However, if you're like me and are looking for the exact car you want, North End Mazda and its employees will help you get it at a very reasonable price WITHOUT any hassle. More

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Happy Momma!!! Honestly I am a single mother of two so to be blunt I need friendly understanding no bull good pricing and I need it yesterday. Mission accomplished! Honestly I am a single mother of two so to be blunt I need friendly understanding no bull good pricing and I need it yesterday. Mission accomplished! Mark was fast, funny, and more importantly true to his word. I would recommend him any place any time! More

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A very non-stressful experience Wayne, and Mark were great! They were very helpful, and not pushy at all. It was nice to see salesmen actually working together not against each oth Wayne, and Mark were great! They were very helpful, and not pushy at all. It was nice to see salesmen actually working together not against each other. The entire process was actually very enjoyable, very non-stressful. I would highly recommend this dealer. More

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Purchase of a new Miata Working with Mark Atkinson was the best new car purchase experience I have ever had in my many years of buying a car. He was not only polite and easy Working with Mark Atkinson was the best new car purchase experience I have ever had in my many years of buying a car. He was not only polite and easy to work with, but was very knowledgeable, experienced and overall very accommodating both prior to the purchase and even more days after receipt of the vehicle when I had additional questions. I would not only buy another car from him but will recommend him to others in the future that are looking at buying a Mazda. North End Mazda should be very proud of Mark. More

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My New Car North End Mazda was the first place I started my car shopping. I talked to Mark about my price range and he give me some ideas. I spent about 3 hours North End Mazda was the first place I started my car shopping. I talked to Mark about my price range and he give me some ideas. I spent about 3 hours with him as he showed me some different cars and helped me figure out what I wanted. I loved the CX7 he showed me! I did shop around some other places that day but at the end still liked the CX7 and went back to buy it. Mark explained all the paperwork to me and made sure I understood it all. After I purchased the car he even made sure I knew what all my new features were and how to use them!! I was so stressed about having to shop for a new car but he make it so easy for me. He was awesome and I would most definitely go back and buy my next car from him! Thanks Mark! :) More

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A Trustworthy Dealership? You bet!! Women are often treated terribly by folks working in the auto industry, be it for repairs or sales, so as a woman, I am always hesitant and anxious ab Women are often treated terribly by folks working in the auto industry, be it for repairs or sales, so as a woman, I am always hesitant and anxious about my car. The experience with North End Mazda ran diametrically opposed to the norm. It began with my inquiry about a Mini Cooper for sale that I sent via their website. My first contact was with Mark Atkinson. He didn't send me a sales email, rather, he asked me for my permission to contact me to talk about the car and answer any of my questions! I was so impressed by this respectful approach that I immediately responded via email. I had a number of questions that Mark answered and, again, he applied no pressure to come test drive the car or to push me toward a sale. A few days after the initial contact, I made an appointment to test drive the car I had seen...a used Mini Cooper. I took a friend with me, another female, and Mark again was friendly, helpful, and respectful. He had the car running and waiting for us. We were allowed to test drive the car by ourselves....something the other dealership I visited didn't allow. I fell in love with the car during the test drive. Mark asked us how we liked it and if there were any problems with the vehicle. I initiated the negotiations. That was so refreshing! Instead of chomping at the bit to make the sale, Mark was concerned about our experience with the car. The negotiations were quick, fair, and honest. I came with a preapproved bank loan and worked with Jason Cote who found me a better deal at another bank! The car came with a warranty and I decided to purchase the extended warranty that covers more than I could even list here...an excellent warranty program! The day I picked up my car, it was raining buckets outside but that didn't deter Mark from squatting in the pouring rain to put on my new plates and make sure everything was in order before I drove away. He didn't just shake my hand "good-bye" but made sure I had his cell phone number to call him if there were any problems, concerns, or questions about the vehicle...and not just for now but for as long as I have the car. While Mark was tending to the set up of my car and registration and so forth, Jesse Manning stopped in and we had a nice chat. I expressed how much I appreciated Mark's approach and that I was treated with respect and dignity and fairness. Jesse explained his philosophy that is shared by the staff at North End Mazda, and that is everyone deserves to be treated well and an honest business is the only kind of business worth having. I had to drive 1.5 hours to get to the dealership, but every minute and every mile was so worth it! Courteous, respectful, honest staff that helped to put me into the vehicle of my dreams at a price I could afford...and even saved me money over my own bank of 10-years! I look forward to regular visits to Lunenburg and North End Mazda for all of my servicing needs and future vehicle purchases. I thought a trustworthy car dealership was an oxymoron...turns out, North End Mazda is the real deal...a TRUSTWORTHY car dealership! I am so grateful for their help, for making the purchase of this car a pleasant experience, and treating me like an intelligent, competent adult worthy of respect. For every woman (and man) out there....this is the place for your automotive needs! More

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Pleasant purchasing experience I recently purchased a CX9 and was very happy with the whole experience. Mark was very patient with me as I changed my mind often and I never felt pre I recently purchased a CX9 and was very happy with the whole experience. Mark was very patient with me as I changed my mind often and I never felt pressured. Had a minor issue with the in-dash navigation, but it was corrected right away. Mark made himself available to me at anytime for any issues and I appreciated the support. I'm loving the CX9 and would recommend North End Mazda to anyone. More

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