Mark Baker
Mark Baker at Southern Team Hyundai Nissan Subaru Volkswagen

Mark Baker

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8
1,360 Reviews
4.8

1,360 Reviews

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1360 Reviews of Mark Baker

March 18, 2026

Dealership Rating
Employee Rating

Mark has always steered me right. I trust him. My next car will be a new forester from you all due to the care I receive there. More

by SML.KA.32
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

March 17, 2026

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Employee Rating

Everything went well. No complaints. My car was ready when promised. I appreciate all the work my advisor did. More

by MKLWFU83
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

March 17, 2026

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Employee Rating

It was excellent service; everyone was very friendly, and the care and service were very good. More

by guillermo1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

Went in for a state inspection. Received a text indicating 'click here for important info on your car.' Saw 2 'need attention immediately' items. Assumed they were necessary for ins More

by MERCAMP1
Recommend Dealer
No

Other Employees Tagged: Mark Baker

March 12, 2026

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Employee Rating

Had my oil changed. As always, they were professional, knowledgeable, and friendly. I am done More

by MERCAMP1
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

March 12, 2026

Dealership Rating
Employee Rating

I was seated in your waiting area, but I was texted about the service my car needed rather than spoken to in person. Had I been spoken with, I would have gotten the service done that day. Now I have to sched More

by Beverly Long
Recommend Dealer
No

Other Employees Tagged: Mark Baker

March 09, 2026

Dealership Rating
Employee Rating

The staff are always friendly and professional. However, I had to wait too long. No other comments. More

by Musicawoman
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

March 08, 2026

Dealership Rating
Employee Rating

Courteous, knowledgeable, dependable, friendly, nice waiting area, and prompt. This is the second car I have bought from Southern Team. More

by lisakbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sigmon- SUBARU

March 06, 2026

Dealership Rating
Employee Rating

Very patient and helpful and do a great job of explaining things and answering questions. I always leave feeling positive about my visit to the service dept. More

by DARLENEGENE
Recommend Dealer
Yes

Other Employees Tagged: Mark Baker

March 06, 2026

Dealership Rating
Employee Rating

The service department is the worst I've ever encountered. I literally had to argue that I had a recall multiple times just to get scheduled way over a month out. For an airbag issue, this is More

by MARKDIFFERENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike White, Maria Durham, Danielle Starkey, Melissa Sigmon- SUBARU, Sam Williams, Alyse Allen, Troy Brickner, Megan Gartmann, Jennifer Tucker , I can't recall the large number of staff I was in contact with. It was several!

Mar 11, 2026

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVRAHY@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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