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Mark Baker

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Mark Baker

Mark Baker | Page 122

Subaru Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

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4.8

1,467 Reviews

Overview Reviews (1467) Inventory (535)

4.8

1,467 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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1467 Reviews of Mark Baker

July 25, 2022

Dealership Rating

Employee Rating

Supposed to order part for car but haven’t heard anything for over a month. Called and left a message but still not reply. for over a month. Called and left a message but still not reply. More

by FRDPOFF

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We need your information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@southernteam.com or responding directly to this review with the requested information. We hope to hear back from you soon.

July 23, 2022

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Employee Rating

Right on time for my appointment, did what car needed and in a timely manner! in a timely manner! More

by KEVINMCNALLY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 25, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 22, 2022

Dealership Rating

Employee Rating

Great service and friendly staff that is very much appreciated. Reasonable wait time as well. Thank you appreciated. Reasonable wait time as well. Thank you More

by IRUSJP

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 22, 2022

Dealership Rating

Employee Rating

I was treated with courtesy, and answered my questions. I really appreciate the car wash. I really appreciate the car wash. More

by DAMOTLEY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brennon Viele

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Jul 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 22, 2022

Dealership Rating

Employee Rating

Excellent service. Very friendly staff and mechanics. Easy to schedule service and if you need it they also have a ride home to wait Very friendly staff and mechanics. Easy to schedule service and if you need it they also have a ride home to wait More

by TIMMASICK

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brennon Viele

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Jul 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 20, 2022

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Employee Rating

Staff did a good job with convincing me to get the car I did. The salesman was polite and honest, and I'm glad I chose to come to this dealership. did. The salesman was polite and honest, and I'm glad I chose to come to this dealership. More

by julieannconnors

Verified Customer

Recommend Dealer

Yes

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Jul 22, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

July 20, 2022

Dealership Rating

Employee Rating

Very satisfied with the service. Easy to make a appointment and everything was on time. Easy to make a appointment and everything was on time. More

by RLCROSIER1934

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Bill Ferguson, Mike White , Mark Straley, Brennon Viele, Harold Woody

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Jul 20, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 19, 2022

Dealership Rating

Employee Rating

The staff is always courteous, ready for my vehicle and considerate of my wait time. The atmosphere is professional, the waiting area is clean and has many different areas to wait comfortably. considerate of my wait time. The atmosphere is professional, the waiting area is clean and has many different areas to wait comfortably. More

by MICHELEBERRY62

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 18, 2022

Dealership Rating

Employee Rating

Always helpful and fast. Nice,clean waiting area. Coffee, hot chocolate bar and water provided while you wait. Nice,clean waiting area. Coffee, hot chocolate bar and water provided while you wait. More

by KARYNFRIES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jul 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

July 17, 2022

Dealership Rating

Employee Rating

Brought our 2022 Forester in for covered 6 month oil change and had a very pleasant wait while service was being performed. change and had a very pleasant wait while service was being performed. More

by PCBUCHY3

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Jul 18, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

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