Mark Bivins | Page 10

Berger Review Great service. Mark spent a lot of time explaining the repairs needed and gave me options. Only issue was the cost but repairs were needed. Great service. Mark spent a lot of time explaining the repairs needed and gave me options. Only issue was the cost but repairs were needed. More

by kmcamp210 Verified Customer Verified Customer

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great very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job very great service ,fast and have it done when said or close. also people like Scott the tech are very skill and do a great job More

by SHYLAKE1 Verified Customer Verified Customer

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Above and beyond I have nothing but good things to say about Berger Chevrolet. I had purchased my vehicle elsewhere and had been running into issue after issue. I was I have nothing but good things to say about Berger Chevrolet. I had purchased my vehicle elsewhere and had been running into issue after issue. I was encouraged to take it to Berger as they have a reputation for great service. I could not have been more grateful for the assistance I received while working with Mark Bivins. I felt like he and the team at Berger went above and beyond as they worked with me to solve the issue. I could not have asked for better customer service and service of the vehicle and I would highly recommend entrusting your vehicle with them. Thank you!! More

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Mark initially helped me with warranty work. Then I returned for the brake pads on my 2008 Acadia. For some reason, the car continued to grid after the replacement but Mark kept saying bring it back u returned for the brake pads on my 2008 Acadia. For some reason, the car continued to grid after the replacement but Mark kept saying bring it back until we get it right. Well, I did and Mark made it right. Berger ended up not only replacing the brake pads but finally the rotors. Since I had to return several times, they did not charge me for the rotors. Thank You! I really enjoy working with Mark because he never made me feel bad about calling him when it was not done right. He offered a rental car to make sure that I had transportation and at one point offered to pick the car up at my home. I would highly recommend working with him and appreciate the commitment he has to the job. Thanks Berger and Thanks Mark! More

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