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Mark Bivins
Refer Me
94 Reviews
Dealership Experience
15 yrs, 6 mos
Industry Experience
25 yrs, 6 mos
Languages Spoken
English
94 Reviews of Mark Bivins
May 02, 2018
Awesome! Very warm and friendly experience. I had different questions, and recieved answers to all of them, along with a secure feeling my vechile was in goo Very warm and friendly experience. I had different questions, and recieved answers to all of them, along with a secure feeling my vechile was in good hands. More
by LILIANA.ESPINO09
Verified Customer
Helpful 
April 29, 2018
Duane was awesome!! Duane was awesome !!! I hope when I need a new car he will be there. Everything went smooth, Im very happy with my car!! thanks to Duane Duane was awesome !!! I hope when I need a new car he will be there. Everything went smooth, Im very happy with my car!! thanks to Duane More
by 12julie19
Other Employees Tagged: Duane Woodwyk
April 26, 2018
Clean place, thoughtful and caring employees . Although sometimes service takes longer than expected, it is usually well communicated and noted as to why it takes longer and what the issues are. . Although sometimes service takes longer than expected, it is usually well communicated and noted as to why it takes longer and what the issues are. More
by CROSSTI
April 26, 2018
Oil Change/Multi Point Inspection Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need Oil change with full synthetic on my car, was careful to ensure car was taken care of. During the inspection, pointed out small things that may need attention, but what stood out was something that had "failed" on the inspection, Toe on a rear wheel and told me it was something that was marginally out from nominal, made me aware of it, and told me that it should not be a concern rather than trying to upsell me on getting a full alignment. Extremely impressed and would recommend. During the time I was there, I looked around the show room and the sales staff was receptive and did not immediately leave when I told them that I wasn't purchasing right now, but in the next 6 months to a year. Knowledgeable and friendly More
by skosk523
Other Employees Tagged: Dave Wielhouwer
April 26, 2018
Customer Service Great customer service! Mark Bivins’s is my service rep and he makes everything run smoothly with our service appts. He is very knowledgeable about w Great customer service! Mark Bivins’s is my service rep and he makes everything run smoothly with our service appts. He is very knowledgeable about what my car needs to get done and also honest, which is a huge bonus! More
by CHLOUCKS
Other Employees Tagged: Brian Isch
April 26, 2018
Great experience Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease Was able to get in and out in a very timeley manner. Very friendly and courteous service! I would recommend Berger to anyone looking to buy or lease. More
by JCORBETT2
Other Employees Tagged: Beth Dykhouse
April 25, 2018
Just what I would expect It was just what I would expect from a great dealership I love the personal service that Mark Bivins gave me. Made me feel like me and my car was imp It was just what I would expect from a great dealership I love the personal service that Mark Bivins gave me. Made me feel like me and my car was important to him More
by Donna Barczak
April 18, 2018
2018 Equinox Our Equinox has an engine light that keeps coming on due to a GM Software issue. My daughter was not happy that there is a problem that could not be f Our Equinox has an engine light that keeps coming on due to a GM Software issue. My daughter was not happy that there is a problem that could not be fixed right now, but that is not on the dealership. That is solely on GM and the engineers. Hope there is a fix soon. More
by Tammi F
Other Employees Tagged: Jeremy Hosey , Jeremy Anderson
April 18, 2018
2016 Chevy Calorado Mark was very polite when he waited us. I'm very informative on options regarding our Chevy Colorado. Mark gave us a follow-up call to update us regar Mark was very polite when he waited us. I'm very informative on options regarding our Chevy Colorado. Mark gave us a follow-up call to update us regarding the service. More
by Merlyn
Other Employees Tagged: Jeremy Colon
April 10, 2018
Business forever We have been doing business with Berger since 1999. All of our service has been completed there. I have always been very happy with all of the work th We have been doing business with Berger since 1999. All of our service has been completed there. I have always been very happy with all of the work that has been done. Thankful to have a company to continue to have a long relationship with! More
by kjar1985
