Dealership Experience
15 yrs, 6 mos
Industry Experience
25 yrs, 6 mos
Languages Spoken
English
94 Reviews
Write a Review94 Reviews of Mark Bivins
September 22, 2018
ABS light on Registered on line. Car in next day. They were back to us with the DX. Fixed and back to us. Service Tec very friendly and helpful. Registered on line. Car in next day. They were back to us with the DX. Fixed and back to us. Service Tec very friendly and helpful. More
Other Employees Tagged: Al Duncan
September 20, 2018
excellent experience with employees Mark Bivins was amazing! He helped with my car problems and took care of my oil and got me out the door with a smile on my face. Mark Bivins was amazing! He helped with my car problems and took care of my oil and got me out the door with a smile on my face. More
Other Employees Tagged: Darrell Pike
September 20, 2018
Oil Change & Tire Rotation Service is always expecting me for my appointments. No wait time to check in, they are right on top of things. The accomodating waiting room with fre Service is always expecting me for my appointments. No wait time to check in, they are right on top of things. The accomodating waiting room with free coffee and water are great too. Mark Bivins always greets me with a smile and is great to deal with. Thanks again! More
September 20, 2018
Service on Recall Mark helped out a lot on the service on my recall. Was very knowledgeable and kept me in the loop with everything single thing happening with my car. Mark helped out a lot on the service on my recall. Was very knowledgeable and kept me in the loop with everything single thing happening with my car. Wouldn’t want to work with anyone but him. More
September 20, 2018
Awesome Very friendly and helpful. Took the time to explain what the problem was and is researching another problem we seem to be having. Thank you Very friendly and helpful. Took the time to explain what the problem was and is researching another problem we seem to be having. Thank you More
Other Employees Tagged: Dawn Maxwell-Small , Greg Naki
September 17, 2018
always happy Even though repairs can be costly and not the top of our list of how we want to spend our hard earned money Berger helps the process. They truly care Even though repairs can be costly and not the top of our list of how we want to spend our hard earned money Berger helps the process. They truly care about their customers and do whatever they can to make the process pleasant. My service writer really has become like family! More
September 12, 2018
Helpful! I came in for service as I had water from the a/c leaking into my car. Mark Bivins was excellent and very courteous. They determined the issue and t I came in for service as I had water from the a/c leaking into my car. Mark Bivins was excellent and very courteous. They determined the issue and the problem was fixed within a day, even though they were extremely busy that day. More
September 11, 2018
Great! My service was wonderful, Mark was couresty, call when car wa ready . My oil & lube was very close to be due and this was not discuss at my 2 bisi My service was wonderful, Mark was couresty, call when car wa ready . My oil & lube was very close to be due and this was not discuss at my 2 bisit More
September 10, 2018
My truck went into service and Mark Bevins was my service an My truck went into service and Mark Bevins was my service advisor Mark did a great job of working through my issue and help me get all the things tak My truck went into service and Mark Bevins was my service advisor Mark did a great job of working through my issue and help me get all the things taken care of that I needed. Mark is a rockstar of service advisors More
September 10, 2018
Service on my Corvette tire monitor system and fluid changes The service technician was knowledgeable and courteous. Everything was done promptly and in one day. The shuttle service was excellent. The custome The service technician was knowledgeable and courteous. Everything was done promptly and in one day. The shuttle service was excellent. The customer waiting room was clean and well appointed. Friendly and clean atmosphere. More