Mark Bivins
Mark Bivins at Berger Chevrolet, Inc
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Mark Bivins | Page 3

Service Advisor

Berger Chevrolet, Inc

2525 28th St SE
Grand Rapids, MI 49512

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94 Reviews

Dealership Experience

15 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Languages Spoken

English English

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94 Reviews

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94 Reviews of Mark Bivins

September 22, 2018

Dealership Rating
Employee Rating

ABS light on Registered on line. Car in next day. They were back to us with the DX. Fixed and back to us. Service Tec very friendly and helpful. More

by MRSHADDING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Al Duncan

September 20, 2018

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Employee Rating

excellent experience with employees Mark Bivins was amazing! He helped with my car problems and took care of my oil and got me out the door with a smile on my face. More

by COLLEEN2468
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pike

September 20, 2018

Dealership Rating
Employee Rating

Oil Change & Tire Rotation Service is always expecting me for my appointments. No wait time to check in, they are right on top of things. The accomodating waiting room with fre More

by Dirk H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 20, 2018

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Employee Rating

Service on Recall Mark helped out a lot on the service on my recall. Was very knowledgeable and kept me in the loop with everything single thing happening with my car. More

by MARLOSBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 20, 2018

Dealership Rating
Employee Rating

Awesome Very friendly and helpful. Took the time to explain what the problem was and is researching another problem we seem to be having. Thank you More

by charise22102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dawn Maxwell-Small , Greg Naki

September 17, 2018

Dealership Rating
Employee Rating

always happy Even though repairs can be costly and not the top of our list of how we want to spend our hard earned money Berger helps the process. They truly care More

by DEMOCAR6269
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 12, 2018

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Employee Rating

Helpful! I came in for service as I had water from the a/c leaking into my car. Mark Bivins was excellent and very courteous. They determined the issue and t More

by DAN.H.MATTHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 11, 2018

Dealership Rating
Employee Rating

Great! My service was wonderful, Mark was couresty, call when car wa ready . My oil & lube was very close to be due and this was not discuss at my 2 bisi More

by L.KILGORE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 10, 2018

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Employee Rating

My truck went into service and Mark Bevins was my service an My truck went into service and Mark Bevins was my service advisor Mark did a great job of working through my issue and help me get all the things tak More

by MAHONEYPLM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 10, 2018

Dealership Rating
Employee Rating

Service on my Corvette tire monitor system and fluid changes The service technician was knowledgeable and courteous. Everything was done promptly and in one day. The shuttle service was excellent. The custome More

by RODVIPER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes