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Mark Bivins
Refer Me
94 Reviews
Dealership Experience
15 yrs, 5 mos
Industry Experience
25 yrs, 5 mos
Languages Spoken
English
94 Reviews of Mark Bivins
October 26, 2018
Great customer service ! Mark took the time to explain everything to me properly ! Kept me informed while my car was getting serviced, which is very important to me . Thank yo Mark took the time to explain everything to me properly ! Kept me informed while my car was getting serviced, which is very important to me . Thank you More
by VICKYCALDERON26
Verified Customer
Helpful 
October 12, 2018
oil change service was quick. got there early and they took me right in. great experience. very polite personnel and explained what was needed and why it was. service was quick. got there early and they took me right in. great experience. very polite personnel and explained what was needed and why it was. More
by YODA12311
Other Employees Tagged: John Stull, Jeff Bredeweg, Al Duncan , Jeremy Anderson, Darin Baas, Joe Christopher, Adam Havens, Dustin McPherson, Johnathan Uredi
October 12, 2018
Berger Rocks! I've worked with Berger for years and will continue to. Their Service, Sales, and Collision departments are staffed by knowledgeable, caring people wi I've worked with Berger for years and will continue to. Their Service, Sales, and Collision departments are staffed by knowledgeable, caring people with integrity. So rare these days to find a company, especially a large one, that still values thorough, technical, and yet personable, service. Berger is OUTSTANDING! More
by MMMOLTER
Other Employees Tagged: Larry Francis , Brian Hayes, Corey Scott
October 07, 2018
Efficient Heather Jensen has always been there to help my family, she is always available to answer questions that we have! Mark Bivins in service was very effi Heather Jensen has always been there to help my family, she is always available to answer questions that we have! Mark Bivins in service was very efficient and kept me informed about me car. Thanks Lisa More
by LISAVANM
Other Employees Tagged: Heather Jensen
October 06, 2018
The oil change was great I had my oil changed and they did a great job the guys were very friendly and very helpful JeremyAnderson showed me the dipsiTick after he changed my I had my oil changed and they did a great job the guys were very friendly and very helpful JeremyAnderson showed me the dipsiTick after he changed my oil I never had anyone ever do that before More
by DGEE48818
Other Employees Tagged: John Stull , Jeremy Anderson, Dustin McPherson
October 05, 2018
Comeback We had the water pump replaced late last week. It suddenly began making a noise it was not making prior to service. We called Mark xxxxxx and he had We had the water pump replaced late last week. It suddenly began making a noise it was not making prior to service. We called Mark xxxxxx and he had my husband bring the car in after work (2:30) on Wednesday. They found that the replacement part was faulty. They then replaced the water pump again while my husband waited. They were able to get it all handled and my husband on his way home in around an hour. More
by TRACISIKKES
Other Employees Tagged: Eugenio Sellaro
October 02, 2018
Good I guess I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rota I have bought cars from Berger since I was 16. I went and got an oil change and asked for a tire rotation. They weren’t happy. They did the tire rotation and they guy asked the girl who did the computer “if anyone else wants a tire rotation today tell them we are not doing them screw that”. I was like xxx. Then they started to complain about the customer in front of me because they had a coupon. The driver left and they were bashing him. Can you wait when a customer isn’t around. More
by GAMEKANE16
Other Employees Tagged: Larry Francis
October 01, 2018
Service Berger is well staffed courteous and the technicians are well trained on there diegnostic equipment. Problem solved. I will tell other people of the g Berger is well staffed courteous and the technicians are well trained on there diegnostic equipment. Problem solved. I will tell other people of the good service. Thank you. More
by SCULLY7449
October 01, 2018
Efficent, well-managed, well-done. I needed to have my vehicle returned in time to drive to an important appointment that night (had to leave it six). I got the car in the morning and i I needed to have my vehicle returned in time to drive to an important appointment that night (had to leave it six). I got the car in the morning and it was finished by late afternoon, in plenty of time. I found the people with whom I dealt courteous and helpful. More
by davelandrum
Other Employees Tagged: Mariah Alles
September 28, 2018
Great keeping in contact with me very polite and friendl Very friendly let me know the status and kept in touch. Explained what was going on and how the repair was to be fixed. They were busy that day and h Very friendly let me know the status and kept in touch. Explained what was going on and how the repair was to be fixed. They were busy that day and he considerate by reaching out to let me know so that i could plan my day accordingly. More
by JENNJR45
