Mark Bowen | Page 26

A Satisfied Customer My salesman, Mark Bowen, was courteous and knowledgeable and extremely helpful during the entire time of this transaction. He took the time to instruc My salesman, Mark Bowen, was courteous and knowledgeable and extremely helpful during the entire time of this transaction. He took the time to instruct me on the features of my new car and my buying experience was quite pleasant. More

by jboring80 Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent experience The overall experience was great we told the salesman the exact car we were looking for in less then 5 minutes he came back with 2 options. We test dr The overall experience was great we told the salesman the exact car we were looking for in less then 5 minutes he came back with 2 options. We test drove one then he gave us the prices of each of the cars. The prices were great there was no need to haggle at all. We leased the car and continue to enjoy driving it. Thanks again. More

by vikingsdrive Verified Customer Verified Customer

Helpful 0

Report | Print

Great Buying Experience With Crown I purchased a new Tucson on May 31, the last day of the Memorial weekend sale with Hyundai rebates. I used Truecar and wanted to avoid going to a dea I purchased a new Tucson on May 31, the last day of the Memorial weekend sale with Hyundai rebates. I used Truecar and wanted to avoid going to a dealership. I communicated with two dealerships by email and settled on Crown when I connected with Mark Bowen who was abundantly professional, courteous, respectful of my time and quickly got to a bottom line with no pressure nor hassle. We settled on a price in a matter of a couple of phone calls. My wife and daughter picked up the car. We had one hiccup because the license plate being transferred was in my name. Mark quickly solved the situation by adding my name to the transaction and then drove the paperwork to my office for me to sign ... what customer service! I can't speak highly enough about the experience with Crown in getting the exact car we wanted at a great price, and with Mark in making it such a great experience. More

by egerecke Verified Customer Verified Customer

Helpful 0

Report | Print

Awesome Job!! Thank you salesman Mark Bowen and see you in 34 months at trade in time!! We leased a 2017 Hyundai Elantra SE and absolutely love the mileage and tech Thank you salesman Mark Bowen and see you in 34 months at trade in time!! We leased a 2017 Hyundai Elantra SE and absolutely love the mileage and tech package!! More

by blanese Verified Customer Verified Customer

Helpful 0

Report | Print

Excellent Visit Customer service was excellent not too pushy, and most of all super patient! Very pleased!! We were in and out between signing papers and driving off Customer service was excellent not too pushy, and most of all super patient! Very pleased!! We were in and out between signing papers and driving off the lot within 2 hours! Love my new accent!! More

by kimmymiller94 Verified Customer Verified Customer

Helpful 0

Report | Print

A mixed experience Kyle Hickman was awesome! The sales manager was not awesome...the whole experience took way too long and the pricing games were ridiculous. Just be st Kyle Hickman was awesome! The sales manager was not awesome...the whole experience took way too long and the pricing games were ridiculous. Just be straight forward with the pricing. It's so interesting how the manager magically raised the price that was on the sticker of the car by $2500 and not honor the price that you list publicly on your website. That's called bait and switch. More

by nannym21 Verified Customer Verified Customer

Helpful 1

Report | Print

Julia's Review The process of buying/leasing a new car for the first time on my own was something that I looked to be stressful and intimidating. However, upon meeti The process of buying/leasing a new car for the first time on my own was something that I looked to be stressful and intimidating. However, upon meeting Mark he made me feel comfortable and educated me on the options I had and what would work best for me. I was very pleased with the experience I had and satisfied with my decision. I will/have recommended Crown Hyundai to others. More

by jlsciarrotta Verified Customer Verified Customer

Helpful 0

Report | Print

crown dealership A friend of mine perchused a car for crown and was treated very well so crown was our first stop. We did look at Toyotas but felt Hyundai had more to A friend of mine perchused a car for crown and was treated very well so crown was our first stop. We did look at Toyotas but felt Hyundai had more to offer.We did trade in 2 Toyotas a 04 camery and 05 avlon.Hope our luck is just as good with Hyundai. More

by garros26 Verified Customer Verified Customer

Helpful 0

Report | Print

THE LAWYERS REVIEW My wife and I were promptly greeted by the salesman (herein Mark Bowen) when we arrived at Crown Hyundai in Pinellas Park in our 2013 Hyundai Sonata. My wife and I were promptly greeted by the salesman (herein Mark Bowen) when we arrived at Crown Hyundai in Pinellas Park in our 2013 Hyundai Sonata. The following discourse took place. M.B.: Are you looking to buy a new Hyundai? THE LAWYERS: Don't know. Probably not. We purchased this car in 2013, and it has been a very good vehicle. We do not really need a new car, and for your information, I don't like cars. They're expensive to buy and expensive to maintain. We have this Sonata and a 2014 Toyota Sienna at home. We are satisfied with both cars. However, if the terms were right, particularly the price tag, we would certainly consider a new car, even though we don't need one. M.B.: Tell me what you're looking for, and what would be the right terms. THE LAWYERS: I'm not really looking for anything, but I will try to abbreviate and short cut the bargaining and negotiations process. Therefore, I will not tell you about my health condition, and that if you offer a shockingly high price, I could have a heart attack or stroke. I will skip that part of the bargaining. I will also skip the part about my sick grandma, and the fact that I need to save money for her. M.B.: What's wrong with your grandma? THE LAWYERS: She's sick. Very sick. So sick she's dead. Next question. M.B.: What kind of car are you looking for? What do you consider good terms? THE LAWYERS: Let's get directly to the point. In the ideal world, you would offer to sell me the Genesis or Equis, cars in the $70,000+ range. Mr. Crown happened to be on the premises that day, and you went to him, and asked him how much he should sell the car for. Mr. Crown asked who the potential buyer was, and you (M.B.) told him it was Don Blair (THE LAWYERS), Mr. Crown replied, "Oh, it's Don Blair. In his case get him the best and most expensive car we have. Add all the extras. As for the price, since it is Mr. Blair, give him the car at no cost. THE LAWYERS, with a final comment to M.B.: What I just referred to is the ideal world, and I understand it doesn't always work that way. But, you get the idea. Give me a deal. Thereafter, we began the negotiations process on a 2016 Hyundai Sonata. The end was nearing when M.B. brought Charlie in on the negotiations. (The only flaw was when it was my turn to counter, Charlie reduced his offer that was already on the table, thereby bidding against himself. I called this to his attention, and admonished him for bidding against himself. He then continued and said, "Make me you best offer." I wrote down a number, handed it to Charlie, and Charlie extended his hand for a handshake, saying, "We have a deal." I probably left some money on the table. The total time involved was probably three times longer than it should have been, but everyone had fun (except my wife, who was embarrassed by my conduct.) The above story is true, and you may confirm its accuracy with Mark Bowen. Mr. Bowen deserves special recognition because of his ability to endure and withstand the bargaining process. At all times he maintained his knowledge of the product, courtesy toward the customer, and professionalism. He is, without question, an asset to the Crown organization. More

by donblairrest Verified Customer Verified Customer

Helpful 0

Report | Print

Amazing and refreshing buying experiencing Thanks to Mark Bowen, my car buying experience was amazing. He took the time to handle my requirements with a level of comfort and communication that Thanks to Mark Bowen, my car buying experience was amazing. He took the time to handle my requirements with a level of comfort and communication that was extremely refreshing. If your looking for a Hyundai, see the team at Crown St. Petersburg and ask for Mark Bowen, this is the man to see. Kim Suhr More

Helpful 0

Report | Print