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Mark Castleman
Mark Castleman at Larry H. Miller Hyundai Peoria

Mark Castleman | Page 11

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
4.5
176 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

7 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

English English

4.5

176 Reviews

Write a Review

176 Reviews of Mark Castleman

January 18, 2023

Dealership Rating
Employee Rating

Mark was super nice and accommodating during my visit. I highly recommend using his services! More

by Meaganfontana1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 21, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

January 12, 2023

Dealership Rating
Employee Rating

Mark is great and very knowledgeable makes my problems or repairs painless only place we take our 19 elantra and 16 sante fe More

by guydecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a quick and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

January 12, 2023

Dealership Rating
Employee Rating

Handled all of my questions and concerns with great professionalism. Service was provided on time and delivered earlier than promised More

by Ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for leaving such a great review. Our team was glad to have been able to help you with all your questions. We are always happy to provide an experience that goes above and beyond. If you need anything else please let us know. - Rick Trinkl, General Manager

January 06, 2023

Dealership Rating
Employee Rating

Mark was my service rep and did an excellent job keeping me informed of my car’s repairs. Repairs were done same day as my appointment. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2024

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

Jul 08, 2024

Larry H. Miller Hyundai Peoria responded

Greetings,Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA.If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COMThank you,Victoria GibboniCustomer Relations Manager623-815-4581vgibboni@asburyauto.comLarry H. Miller Hyundai/Genesis Peoriawww.larrymillerhyundai.comwww.larrymillergenesis.com8425 W. Bell Rd.Peoria, AZ 85382

January 06, 2023

Dealership Rating
Employee Rating

I reviewed the inspection report after returning home as we didn’t discuss it at the dealership. I see that the air filter needs immediate attention. Had I known this while at the dealership I would have as More

by Jlafayette
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Report | Print
Jul 02, 2024

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

January 06, 2023

Dealership Rating
Employee Rating

Larry Miller Hyundai staff were very professional, the issue with my vehicle was handled quickly and I was on my way much sooner than I expected. This was my first visit to have work done at this site and More

by drewgmc63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 02, 2024

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

December 27, 2022

Dealership Rating
Employee Rating

Poor maintenance quality I have experienced consistently in my experience every time and every time it was attributed to manufacturing issue More

by prabhatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 29, 2022

Larry H. Miller Hyundai Peoria responded

Hi Prabhatch, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would also like to have a better understanding of your experience. Please reach out to us at your earliest convenience and we will do our best to resolve this with you. - Rick Trinkl, General Manager (480) 887-8450

Dec 29, 2022

prabhatch responded

Sure thanks for responding and I will call you tomorrow around 11 am to share my experience, i sincerely appreciate

December 24, 2022

Dealership Rating
Employee Rating

Mark Castleman is always extremly helpful and gets things done quickly! True 5-star customer service and an excellent dealership!! More

by rstanifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 02, 2024

Larry H. Miller Hyundai Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 vgibboni@asburyauto.com Larry H. Miller Hyundai/Genesis Peoria www.larrymillerhyundai.com www.larrymillergenesis.com 8425 W. Bell Rd. Peoria, AZ 85382

December 15, 2022

Dealership Rating
Employee Rating

Thank you everyone who was able to help me out. Shout out to Jordan for dealing with me and my whole situation and being the best to get me In a new car. Thank you Devlin for being a nerd and teach More

by dominique7547
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Metcalf, Jordan McNamara , Renee Nicely, Devlin Snee

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Dec 19, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Rick Trinkl, General Manager

December 09, 2022

Dealership Rating
Employee Rating

Alex was awesome and took good care of me and my car. Great customer service. More

by kbb3275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Martinez, Ashleigh Ray, Melissa Sutton, Dustin Yinger, Amanda Neitzel, Josh Wells , Ashley Hillan, Ana Nadjalin

Report | Print
Dec 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

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