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Mark Castleman
Mark Castleman at Larry H. Miller Hyundai Peoria

Mark Castleman | Page 15

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
4.5
176 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

7 yrs, 4 mos

Industry Experience

16 yrs, 4 mos

Languages Spoken

English English

4.5

176 Reviews

Write a Review

176 Reviews of Mark Castleman

June 15, 2022

Dealership Rating
Employee Rating

It was ok coz I had to leave the dealership to wait for several hours as I was told that the repair would take all day but it didn’t, Mark called me back after about 3 hours and said the car was ready, so More

by Rowena
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jun 16, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon! - Rick Trinkl, General Manager

June 10, 2022

Dealership Rating
Employee Rating

Brought out car in for service last weekend and Mark Castleman is always super helpful and has our best interest at heart. Amazing customer service as always. More

by Jaytho000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Jun 10, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us. It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Rick Trinkl, General Manager

June 06, 2022

Dealership Rating
Employee Rating

Good service, good costumer service, This is my second time in dealer, I am satisfied. More

by leopoldinaacevedo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Dirk Dunham, Ana Nadjalin

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Jun 06, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon! - Rick Trinkl, General Manager

Jun 06, 2022

leopoldinaacevedo76 responded

Thank you for do the service to my car

May 24, 2022

Dealership Rating
Employee Rating

Mark was my Advisor I explained that I needed to out of there by a certain time. I think I only waited maybe 30 minutes. I very much appreciated him taking my schedule into consideration. More

by Julie stath
Recommend Dealer
Yes
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May 24, 2022

Larry H. Miller Hyundai Peoria responded

It's great to hear from you, Julie! Mark and our team were happy to provide a quick service experience for you. Please stop by again soon if there's anything else that we can do for you! - Rick Trinkl, General Manager

May 11, 2022

Dealership Rating
Employee Rating

Service advisor was very pleasant and efficient! He took care of my requests, and treated me well. More

by Jinx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for coming to our dealership. We really appreciate your great review! Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

May 05, 2022

Dealership Rating
Employee Rating

Great team! And even with construction going on everyone was friendly Thank you for excellent service! More

by Pennybruns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 05, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review. Our team was happy to have given your vehicle the service it needed. We hope you will come back to our dealership soon if you need anything else. - Rick Trinkl, General Manager

April 29, 2022

Dealership Rating
Employee Rating

They took care of our problem quickly and efficiently. Would use them again. The end More

by Mlmolinaro101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh Ray, Melissa Sutton, Dustin Yinger , Dirk Dunham, Ana Nadjalin

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Apr 30, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team was happy to have been efficient and gotten the services your vehicle needed. Please let us know if there is anything else we can do for you in the future. - Rick Trinkl, General Manager

April 23, 2022

Dealership Rating
Employee Rating

Mark is always on top of my service requests. Prompt and professional He does a fantastic job! More

by IceDuck
Customer Service
Friendliness
Recommend Dealer
Yes
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Apr 25, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for your great review! We are happy to have provided a Prompt and professional service experience. Have a great day and come back to see us if you need anything else. - Rick Trinkl, General Manager

April 13, 2022

Dealership Rating
Employee Rating

Great service. Everything was on time. Good Communication. Highly recommend Fair, and explained warranty fully More

by Bingo lady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dirk Dunham

Report | Print
Apr 13, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review our dealership. It was our pleasure to have provided great communication throughout your service experience. Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

April 09, 2022

Dealership Rating
Employee Rating

Larry H Miller of Peoria store customer service has gotten better for me over last few years. Mark is always so nice and kind when he greets me. I am excited to see the new remodeled Larry H Miller of More

by TyW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Apr 11, 2022

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to leave us a review. Our team always strives to give a 5 star experience. Please let us know if there is anything we could have done to improve your visit. We hope to hear from you soon! - Rick Trinkl, General Manager

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