Mark Castleman | Page 2

I made an appointment a week in advance and received 4 reminders including the date scheduled only to find out when I got there at 9am that I would have to leave the car as they wouldn’t have time to work reminders including the date scheduled only to find out when I got there at 9am that I would have to leave the car as they wouldn’t have time to work on it during the scheduled appointment. It is an inconvenience when the car is needed to get to work and now alternate arrangements have to be made for a second day getting to work. More

Helpful 0

Report | Print

Larry Miller service was very professional and fast . The vehicle was updated in the systems and all is great thank you . I highly recommend Larry Miller in Peoria Az The vehicle was updated in the systems and all is great thank you . I highly recommend Larry Miller in Peoria Az More

Helpful 0

Report | Print

Service advisor followed thru with the required service. He was polite but distracted. Service and recall was performed as expected. He was polite but distracted. Service and recall was performed as expected. More

Helpful 0

Report | Print

They make service easy on the app and in person. Professional and friendly staff. Prices are reasonable for a dealership. Professional and friendly staff. Prices are reasonable for a dealership. More

Helpful 0

Report | Print

It was ok. The wait was long even with an appointment but they had snacks and drinks. The chairs weren’t that comfortable but at least there was a place to sit. The wait was long even with an appointment but they had snacks and drinks. The chairs weren’t that comfortable but at least there was a place to sit. Staff was nice. No major complaints. It’s nice you can track your cars progress and they do wash your car. More

Helpful 0

Report | Print

Since moving from Washington state I have taken my car to Larry Miller...The service at the service dept. has always been good...I either wait there or have a friend drop me off...the work is done in timely Larry Miller...The service at the service dept. has always been good...I either wait there or have a friend drop me off...the work is done in timely fashion and I am treated very well by the service rep. Mark Castleman. Everyone there is nice and friendly. More

Helpful 0

Report | Print

Provided Great service…thorough…excellent job! …done before time estimated…always impressed with the quality and work on my vehicle. …done before time estimated…always impressed with the quality and work on my vehicle. More

Helpful 0

Report | Print

Mark is an excellent service manager. Great customer service and assistance with getting my part Great customer service and assistance with getting my part More

Helpful 0

Report | Print

It was great, they even checked everything to let me know what i have to change or not what i have to change or not More

Helpful 0

Report | Print

See Mark, great service tech and main reason why I come to dealership for repair. to dealership for repair. More

Helpful 0

Report | Print