Mark Castleman
Mark Castleman at Larry H. Miller Hyundai Peoria

Mark Castleman | Page 9

Service Advisor

Larry H. Miller Hyundai Peoria

8425 W. Bell Road
Peoria, AZ 85382

Contact Me
4.5
176 Reviews

BIRTH PLACE: AZ PREVIOUS OCCUPATION: PARTS MANAGER HOBBIES: WORKING ON MY TRUCKS FAVORITE THING ABOUT WORKING AT HYUNDAI PEORIA: THE EMPLOYEE'S FAVORITE MOVIE(S): DON'T REALLY WATCH MOVIES

Dealership Experience

7 yrs, 5 mos

Industry Experience

16 yrs, 5 mos

Languages Spoken

English English

4.5

176 Reviews

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176 Reviews of Mark Castleman

May 26, 2023

Dealership Rating
Employee Rating

Great service. Mark did his job and was very personable. Car was washed and job took less time than expected More

by Jswf44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2023

Larry H. Miller Hyundai Peoria responded

We're pleased to hear that our team was able to exceed your expectations and provide you with excellent customer service during your visit to our dealership. Thank you for choosing us for your automotive needs and we appreciate your feedback.

May 22, 2023

Dealership Rating
Employee Rating

Just a basic oil change but the service provided by Mark Castleman is always outstanding and customer focused! More

by rstanifer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 24, 2023

Larry H. Miller Hyundai Peoria responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for the 5-star rating and for choosing us for your automotive needs!

April 25, 2023

Dealership Rating
Employee Rating

Took 2009 Accent in for usual oil change. Completed in a timely fashion with no problems. Mark Castleman was the service agent. More

by Bob
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 28, 2023

Larry H. Miller Hyundai Peoria responded

Your positive feedback means a lot to us. Our team strives to create a personalized and satisfactory experience for each customer, and it's great to hear that we were able to do that for you. We hope to see you back soon for all your automotive needs.

April 25, 2023

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I’ve been a customer of LHM for 16 years and have always used them for all our vehicles. They are trustworthy and have never tried selling a non-required service. I have recommended them to friends. More

by rudi240z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for your review. Our team is dedicated to providing an unforgettable experience, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

April 19, 2023

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Employee Rating

Worked with me to get my vehicle serviced and back to me in record time. I very much appreciate their great customer service. More

by tkdream
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your experience with us. Our goal is to provide a seamless and enjoyable process, and it's great to know that we were able to do that for you. We hope to see you soon for all your future automotive needs.

April 06, 2023

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Employee Rating

I've been here several times and I'm in and out in a timely manner. The work is done right the first time. Well done. More

by trudyryan1
Recommend Dealer
Yes
Apr 07, 2023

Larry H. Miller Hyundai Peoria responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs. - Rick Trinkl, General Manager

April 04, 2023

Dealership Rating
Employee Rating

Alex was wonderful , very efficient and friendly Thank you very much , I will be coming back for all my service needs More

by TR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Neitzel

Apr 07, 2023

Larry H. Miller Hyundai Peoria responded

We're happy to hear that you had a great experience at our dealership and that our team was able to assist you with your automotive needs. Thank you for choosing us and we hope to see you again soon. - Rick Trinkl, General Manager

March 10, 2023

Dealership Rating
Employee Rating

Quick and professional service as always. Mark C is outstanding and takes care of his customers! More

by rstanifer
Recommend Dealer
Yes
Mar 14, 2023

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team was able to provide you with the assistance you needed and we look forward to serving you again soon. - Rick Trinkl, General Manager

March 05, 2023

Dealership Rating
Employee Rating

Great service, friendly and professional, I have been bringing my Ionic since the day I bought it. Mark Castleman is very knowledgeable and helps keep my car in tip top shape. Larry Miller Hyundia is th More

by Jaytho000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Melissa Sutton

Mar 08, 2023

Larry H. Miller Hyundai Peoria responded

Your positive feedback means a lot to us. Our team is dedicated to providing the best customer service, and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future. - Rick Trinkl, General Manager

February 27, 2023

Dealership Rating
Employee Rating

It was an excellent experience. I was very satisfied with the service. Would recommend the dealership to others. More

by azfaller@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Larry H. Miller Hyundai Peoria responded

Your review is greatly appreciated. Our team works hard to provide a smooth and satisfying process, and it's wonderful to hear that we were able to achieve that for you. We hope to see you soon for all your future automotive needs. - Rick Trinkl, General Manager

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