Mark Demartinis
Mark Demartinis at Colonial Cadillac

Mark Demartinis | Page 2

Marketing and Acquisitions Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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31 Reviews
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31 Reviews

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31 Reviews of Mark Demartinis

May 15, 2023

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Employee Rating

peter was very nice and got me in and out of the shop quickly. top notch service dept. More

by ALANDENTCRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 01, 2023

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Employee Rating

My car engine seized within 24 hours, Colonial doesn’t help or care to help. Now that my car is at another dealership getting the work done Colonial has checked out on caring about this situation. More

by Colonial sucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 01, 2023

Colonial Cadillac responded

Hello Shawn, Thank you for taking the time out of your day to leave a review. We always strive for better customer service and are aware of your situation. I know you have spoke with John several times since this happened ( as well as a few minutes ago ) and your car is at another dealership which we have been in touch with- I know John also arranged transportation for you so I beleve the next step is hearing from Diamond Cadillac when the engine will be in. Parts have been an issue for everyone and we are terribly sorry this has happened to you but rest assured, We will be in touch as soon as possible with the where abouts of the engine. Thank you Shawn Respectfully, Steve Sousa 12:13pm Sat 04/01/2023

January 25, 2023

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Employee Rating

I was able to negotiate a deal that worked for both parties and picked up my new car in 2 days. More

by sas2957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Renata Starbranch, Dennis Moran, Steven Lander , Andrew Mackillop

January 15, 2023

Dealership Rating
Employee Rating

Aleays a grest job. Denise is the best. Service is done right and on time promised. More

by BIGDOG0417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 09, 2022

Dealership Rating
Employee Rating

Dennis, Mark and Steve were an absolute pleasure to work with. Knowledgeable, personable, to the point, and very responsive. We picked up our car in record time with all our needs met. Highly recommend!! More

by e.giordanosr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Moran, Steven Lander

August 08, 2022

Dealership Rating
Employee Rating

Working with colonial cadillac in woburn is the best dealer experience i could possibly recommend. More

by JIM.MATTUCHIO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Colonial Cadillac responded

Thank you for the review Jimmy ! We also appreciate you for being in the service and protecting our Country !!! Let us know how we can be of assistance in the future ! Thanks again Steve Sousa

July 05, 2022

Dealership Rating
Employee Rating

Colonial Cadillac service department is outstanding! I have complete confidence when my XT5 is left with Peter Cascio More

by JBRADLEYFFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 17, 2022

Dealership Rating
Employee Rating

Dennis and the whole team were top notch. Typically I dread the paperwork end of purchasing a vehicle, but I was in and out in record time. Five stars all around More

by alan37
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Moran, Steve Sousa

May 17, 2022

Dealership Rating
Employee Rating

Great dealer ship Dave did a great job I would recommend him to my friends. More

by lucianopriscyla
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: David Robinson, Steve Sousa

May 14, 2022

Dealership Rating
Employee Rating

Always get wonderful service and sales from these folks. This is the 6th vehicle in a row that we’ve bought from them More

by pmmazure
Customer Service
Friendliness
Price
Recommend Dealer
Yes

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