Mark Dettlo | Page 2

I am driving Acura about last twenty years I love muller Acura nice service I know brush John and this time Lance daily help me lots he is nice person no pusing I love to work with him i like service manage Acura nice service I know brush John and this time Lance daily help me lots he is nice person no pusing I love to work with him i like service manager mark hope I will come back again next four years thank again Lance More

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I worked with Lance and bought a 2023 RDX recently. He was knowledgeable, experienced, professional, and a pleasure to work with. Muller's is a great dealership from the standpoint they're all about th He was knowledgeable, experienced, professional, and a pleasure to work with. Muller's is a great dealership from the standpoint they're all about the customer experience. Everyone was helpful, friendly, and nice to work with. More

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This 2023 MDX is the fourth I've purchased from Muller. The last three have been from Lance Dailey. I have nothing negative to say regarding the dealings I've had with Muller. Muller is NOT a high press The last three have been from Lance Dailey. I have nothing negative to say regarding the dealings I've had with Muller. Muller is NOT a high pressure dealership. Lance gets all gold stars when it comes to product knowledge. I've purchased quite a few cars during my 71 years on this planet. I keep coming back to Muller and Lance for a good reason. I I know I will be treated fairly without having to deal with a "CLOSER". I have recommended Lance to some close friends of mine. They also have been treated well. I will also recommend the Service Department at Muller. Anyone in the market for an Acura should, by all means contact Lance. You will not be disappointed. More

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We have leased 4 vehicles from Muller’s Acura and have always been very happy with the service we’ve received. Lance is the most personable and knowledgeable salesperson I have ever worked with. He has go always been very happy with the service we’ve received. Lance is the most personable and knowledgeable salesperson I have ever worked with. He has gone above and beyond every step of the way. I’m sure we’ll be back again. More

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Lance once again made our experience hassle free and painless. My husband almost kinda like went to a drive through to bring home his new RDX, his 3rd with this guy named “Lance” lol. He is very profess painless. My husband almost kinda like went to a drive through to bring home his new RDX, his 3rd with this guy named “Lance” lol. He is very professional, knowledgeable, and never give you pressure, he gives you time to make decision, yet he doesn’t mind you calling him or texting him with questions. Highly recommended to anyone. He’s the best 👍🏻 More

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Woodfield Acura Service Department is excellent and timely. They were ready for my appointment, had loaner car ready and extended loaner car time when it became too late to get to dealership when car timely. They were ready for my appointment, had loaner car ready and extended loaner car time when it became too late to get to dealership when car was ready More

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Mark Dettlo and the team at Acura are the best. I trust them completely, and have for 25 years. Their prices are competitive and their service cannot be beaten by any other provider. them completely, and have for 25 years. Their prices are competitive and their service cannot be beaten by any other provider. More

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Always great service, friendly knowledgeable staff, Kim was and always is 5 stars. Gave me a complete explanation of what was done. Snacks and coffee was great, was and always is 5 stars. Gave me a complete explanation of what was done. Snacks and coffee was great, More

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Great customer service! the Service department sets the expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean expectation for service and confirm the work, and keeps me informed of the progress or if anything unusual is discovered. The waiting area is clean and comfortable. Highly recommend More

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I am always impressed with Mullers service department. My alternator went out on the coldest day of the year. After having it towed into the service department on a Friday night, a technician was alrea My alternator went out on the coldest day of the year. After having it towed into the service department on a Friday night, a technician was already assessing the problem early Saturday morning. With the necessary parts in stock, they felt they could get me back on the road before the end of the day. Kim texted me at about 10:30 AM and said my car was ready for pickup! I was amazed. Everyone in the department is always friendly, explains any problem thoroughly, and follows up faithfully. We have been customers for 26 years and always very satisfied. More

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