
Mark Escobar
Service Advisor
Mercedes-Benz of the Woodlands
16917 Interstate 45 South
The Woodlands, TX 77385
295 Reviews
Write a Review295 Reviews of Mark Escobar
April 26, 2025
This is certainly the best dealership in the Houston area I've been bringing my vehicles to Mark Escobar and his team for the past 5 years and have been pleased with the service on every occasion. Thank you I've been bringing my vehicles to Mark Escobar and his team for the past 5 years and have been pleased with the service on every occasion. Thank you More
Other Employees Tagged: Luis
April 24, 2025
Dealership seems to always knock'em dead. First time with Mark Escobar as my service advisor. Handled me with kid gloves. They were informative, timely, efficient, and courteous. Enough t First time with Mark Escobar as my service advisor. Handled me with kid gloves. They were informative, timely, efficient, and courteous. Enough to keep me coming back! More
April 24, 2025
Just had my brakes redone. Marc was wonderful and communicated throughout the process for expedited experience. Always an easy process and the loaner car was awesome! Marc was wonderful and communicated throughout the process for expedited experience. Always an easy process and the loaner car was awesome! More
April 17, 2025
As usual, Marc and his service team did a great job diagnosing and eliminating a troublesome rattle in the center console. They are always responsive, professional, and work quality is outstanding. I diagnosing and eliminating a troublesome rattle in the center console. They are always responsive, professional, and work quality is outstanding. I highly recommend Mercedes Woodlands for those who seek quality and service. More
Other Employees Tagged: Erich Beasley
April 03, 2025
Perfect service from Marc Escobar i in the Woodlands. There was hardly any wait time. I will certainly go back. There was hardly any wait time. I will certainly go back. More
Other Employees Tagged: Fred Gallucci
April 01, 2025
The check-in with Mark was outstanding. He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for picku He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for pickup as promised. Also thanks to Trent for his usual attention to details and friendly support in getting me to the service department. More
Other Employees Tagged: Trent Hjuler, John Watkins
March 28, 2025
Sammy has always acknowledged us by name when he sees us at the dealership. We bought our first and second vehicle in May 2024, from Sammy. He is truly a valuable employee to Mercedes. We will definitely b at the dealership. We bought our first and second vehicle in May 2024, from Sammy. He is truly a valuable employee to Mercedes. We will definitely buy our next car from him/Mercedes. Julian and Mary Duron More
Other Employees Tagged: Sammy Mourtada
March 13, 2025
Just completed non standard service at Mercedes Benz of the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service recept the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service reception, the superb experience at the site, both at the lounge and at the pristine and futuristic workshop, to the outstanding workmanship by the mechanics and service members, I couldn’t have asked for better. My service manager Mark Escobar is always the best, caring, transparent, communicative and super professional. He kept me updated at every step of the service, got me inside the workshop to see with my eyes the issue, and worked hard to get everything done on time and in perfection. I’ve bought an AMG GTC from here, and I service my AMG SL 63 and E450 convertible here, have been coming here for 8 years now and couldn’t be more pleased with all aspects of customer experience. I’ve tried another location twice for proximity and deeply regretted it. Couldn’t be happier with MBoTW! More
Other Employees Tagged: Sammy Mourtada
March 09, 2025
Hopefully I can express my gratitude with my experience at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his at The Woodlands location. Trent was not my original sales person, but since I’ve interacted with him with the options of upgrading in the future his service is consistent with top notch service. I’ve been in the banking industry for 14 years and I understand how sometimes dealerships may not have the best of reputations. I can say at The Woodlands location, I always experience professionalism and feel valued as a customer. I always get an experience and Trent is amazing with learning his customers needs and following up as new inventory comes in. Thank you for being genuine and I appreciate your and Jacob assistance and professionalism every visit. More
Other Employees Tagged: Michael Lilley, Trent Hjuler , Jacob


