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Mark Escobar

Overview Reviews (48) Inventory (325)

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Mark Escobar

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4.8

Employee
Rating

4.8

Mark Escobar

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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Overview Reviews (48) Inventory (325)

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48 Reviews of Mark Escobar

March 04, 2021

Dealership Rating

Employee Rating

"Quick response for appointment. Excellent service. Great..."

- jh.ayers

Quick response for appointment. Excellent service. Great waiting area. Car returned washed and vaccinated. You don’t need twenty five minimum words to express opinions Okay.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Mar 04, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your business and we hope to continue to provide you with excellent service for years to come.

March 01, 2021

Dealership Rating

Employee Rating

"I’ve been to two different Mercedes dealerships in north..."

- Anni

I’ve been to two different Mercedes dealerships in north Houston. Mercedes-Benz of The Woodlands was by far the better experience. I chose to buy and have my car serviced here for the fact that customer service is top notch, the dealership is very organized, and the experience is seamless.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Toni Jones, Liz Rincon, Mike Lange, Richard Metodiev, Donald Hutchins, Noelia Salazar-Murphy , MARY DAMIAN

Helpful 0

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Mar 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are pleased to hear that we were able to provide you with top-notch service and we hope to continue to live up to your expectations for years to come!

February 27, 2021

Dealership Rating

Employee Rating

"Professional, immediate attention, knowledge,..."

- sprepsold17

Professional, immediate attention, knowledge, communication, courtesy! Problem solved!.Time/schedule consideration, Everyone with who me I came into contact treated me with complete focus and clear communication!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Richard Metodiev

Helpful 0

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Mar 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a review! We are happy to hear we were able to help you address your service needs! We hope to continue to provide you with excellent service for years to come!

February 27, 2021

Dealership Rating

Employee Rating

"Excellent service .Friendly, good communication and..."

- E.B.

Excellent service .Friendly, good communication and understanding of specific customer service items that were brought up and prompt follow-up. Battery replaced under garantee at no charge.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 01, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We love to hear about your experience with our service department! We hope to continue to provide you with positive service experiences!

February 24, 2021

Dealership Rating

Employee Rating

"Excellent service. Very well organized and they pay..."

- Mark Frazier

Excellent service. Very well organized and they pay attention to detail. Mark, my service writer, was a pleasure to talk to and he made the experience absolutely top notch!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Feb 24, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your service experience with Mark! We hope to see you again in the future!

February 20, 2021

Dealership Rating

Employee Rating

"Check up on the 30KFirst rate from the first person to..."

- Steve

Check up on the 30K First rate from the first person to see at check in till the end Mark is always there to answer questions or help with any issues.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Paula Alpha, Arturo Gutierrez

Helpful 0

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Feb 22, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We appreciate your business and hope to see you again soon!

February 10, 2021

Dealership Rating

Employee Rating

"MB of the Woodlands has always been doing a great job of..."

- Zoey Zhou

MB of the Woodlands has always been doing a great job of taking care of my car. All the staff are very professional and friendly.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Helpful 0

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Feb 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are happy to hear the service department has been able to help you take care of your car! We hope to see you again soon!

February 09, 2021

Dealership Rating

Employee Rating

"Liz is terrific, always professional and friendly!..."

- G. Hitt

Liz is terrific, always professional and friendly! Everyone at Mercedes Benz of the Woodlands’ Service Dept. has always been accommodating and efficient! Always a pleasant experience.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Surface, Liz Rincon, George Buchanan

Helpful 0

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Feb 12, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We love to hear that your experience with service has been a pleasant one! We hope to see you again in the future!

February 08, 2021

Dealership Rating

Employee Rating

"Both Mark and Donald are top professionals who deliver..."

- Wandawilson4222

Both Mark and Donald are top professionals who deliver excellent service. They seem to really care about their customers. I love Mercedes Benz of the Woodlands!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Nic Botusan, Donald Hutchins, Noelia Salazar-Murphy , Fezan Uddin

Helpful 0

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Feb 08, 2021 -

Mercedes-Benz of the Woodlands responded

Thank you for your review! We are pleased to hear about your experiences with Mark and Donald! We hope to see you again in the future!

February 22, 2020

Dealership Rating

Employee Rating

"Awesome service and a very profesional team! Starting..."

- Olivia

Awesome service and a very profesional team! Starting from the sales agent, Financing agent, and Nellie, instructed me very well, on all the car details!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Other Employees Tagged: Arturo Gutierrez, Mike Lange, Richard Harper, Noelia Salazar-Murphy

Helpful 0

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Mar 03, 2020 -

Mercedes-Benz of the Woodlands responded

Thank you for your review. We strive to be the "Best of the best". Welcome to Mercedes-Benz of the Woodland family.

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Mark Escobar

Service Advisor

Mercedes-Benz of the Woodlands

48 Reviews of Mark Escobar

"Quick response for appointment. Excellent service. Great..."

"I’ve been to two different Mercedes dealerships in north..."

"Professional, immediate attention, knowledge,..."

"Excellent service .Friendly, good communication and..."

"Excellent service. Very well organized and they pay..."

"Check up on the 30KFirst rate from the first person to..."

"MB of the Woodlands has always been doing a great job of..."

"Liz is terrific, always professional and friendly!..."

"Both Mark and Donald are top professionals who deliver..."

"Awesome service and a very profesional team! Starting..."

Dealership Inventory (325 Vehicles)

Had a great experience?Spread the word.

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