Mark Escobar

From the moment you walk in to the moment you leave, every detail feels intentional. The entire experience is truly red-carpet level. The communication alone sets them apart .. they clearly explain what every detail feels intentional. The entire experience is truly red-carpet level. The communication alone sets them apart .. they clearly explain what they’re doing, how they’re doing it, and what everything will cost. There are no surprises, just professionalism and care. The space itself is absolutely beautiful, but what makes it exceptional is the people. The service, the attention, and the warmth elevate the entire experience. It’s not just aesthetically stunning ...it’s thoughtfully executed from start to finish. More

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Not very happy with the vehicle at this point but the service was excellent. Mark Escobar has been awesome for all of my service visits. service was excellent. Mark Escobar has been awesome for all of my service visits. More

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Mark Escobar is amazing. Needs a huge Christmas bonus and raise. Great service. All staff was very helpful and professional Needs a huge Christmas bonus and raise. Great service. All staff was very helpful and professional More

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Facility is well maintained, as is the service area. Staff is friendly and helpful. Service was fast and Staff is friendly and helpful. Service was fast and More

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As always, Steven is polite, professional, clearly discusses any issues I may have with my car, and ensures it is exceptionally maintained. discusses any issues I may have with my car, and ensures it is exceptionally maintained. More

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Thank you for your top notch service on my car. Mark is a pleasure to work with!!! Mark is a pleasure to work with!!! More

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I was more than pleased with the service that I received for my scheduled maintenance. The service team, especially my Service Advisor, Mr. Escobar always goes above and beyond to make sure that I hav for my scheduled maintenance. The service team, especially my Service Advisor, Mr. Escobar always goes above and beyond to make sure that I have a stellar service. He’s also always accommodating with each service, issue or concern that I might have. Thank you Mercedes Benz of The Woodlands. More

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All of the employees that I come in contact with at MB of The Woodlands are very professional with positive fun attitudes willing to help in any way needed for great service and relationships. My service adv The Woodlands are very professional with positive fun attitudes willing to help in any way needed for great service and relationships. My service advisor Mark E. is fantastic, always informative, always very genuine with his suggestions for my benefit and safety driving a wonderful MB that is only serviced with the professionals at MB of The Woodlands. The detailed reports are fantastic visuals with important statistics. More

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Outstanding service at MBofTW! The maintenance team delivered exceptional work, and the video report was a thoughtful touch. The detailing team also did a fantastic job. I always e The maintenance team delivered exceptional work, and the video report was a thoughtful touch. The detailing team also did a fantastic job. I always enjoy the snacks, coffee, and stunning cars in the showroom during drop-off and pick-up. A special thanks for providing a loaner vehicle. I highly recommend MBofTW for their top-notch service! More

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Quick and easy great service! ! Car was returned washed and very clean. Was updated while the service was done. ! Car was returned washed and very clean. Was updated while the service was done. More

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