Mark Escobar
Mark Escobar at Mercedes-Benz of the Woodlands

Mark Escobar | Page 5

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
318 Reviews
5.0

318 Reviews

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318 Reviews of Mark Escobar

October 08, 2024

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Employee Rating

Mercedes-Benz of the Woodlands are the best. They are very professional and take great care of providing an excellent service experience. We have bought multiple cars from them and continue to More

by Lissette Hazos
Service Price Transparency
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Recommend Dealer
Yes
Oct 10, 2024

Mercedes-Benz of the Woodlands responded

Lissette, we’re thrilled to hear about your positive experiences with us! Our team is dedicated to providing top-notch service, and it’s wonderful to know that you trust us for both purchases and service. Thank you for being a valued customer!

September 27, 2024

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From the moment you arrive and Danny welcomes you in you feel like a loved family member. He is genuinely kind and easy to interact with. And then if you are lucky enough to have Mark Escobar as your serv More

by teubank
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Danny at the service intake bay

Sep 30, 2024

Mercedes-Benz of the Woodlands responded

Teubank, we’re thrilled to hear about your fantastic experience with Danny and Mark! Their dedication to customer care truly makes a difference. Thank you for sharing your kind words; it means a lot to us and our team. We look forward to welcoming you and your family back soon!

September 23, 2024

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I've been taking our vehicles to MBOW for the past 3 years or so and I have always been happy with the service. I have worked with about 5 different Service Advisors, and all have seemed to be honest an More

by norlr
Service Price Transparency
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Recommend Dealer
Yes
Sep 23, 2024

Mercedes-Benz of the Woodlands responded

Thank you, norlr! We’re thrilled to hear about your positive experiences with our service team. Providing honest and efficient service is our priority, and it’s great to know you feel at ease while your vehicles are with us. Looking forward to continuing to serve you!

August 20, 2024

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Great service experience every time. Mark is always fantastic to work with and communicates throughout the service to keep us updated. More

by Nick.toups90
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2024

Mercedes-Benz of the Woodlands responded

Hi Nick! Thank you for the kind words about our service and Mark. We're thrilled to hear that you have consistently had a great experience with us. Communication is key, and we're glad Mark is keeping you informed every step of the way. We appreciate your feedback!

August 09, 2024

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I have purchased two cars from Mercedes-Benz of The Woodlands. Excellent service! When it comes time to purchase again, they will be my first choice! I also use them for service and have no complain More

by K8Bihm
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Recommend Dealer
Yes

Other Employees Tagged: Liz Rincon , Donald Hutchins

Aug 12, 2024

Mercedes-Benz of the Woodlands responded

Hi K8Bihm, thank you so much for your kind words! We're thrilled to hear that you've had excellent experiences with us at Mercedes-Benz of The Woodlands. We look forward to being your first choice again in the future for all your automotive needs. Thank you for choosing us!

August 08, 2024

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Just had my annual inspection done at MB - The Woodlands. As usual, the experience was great. All the staff I've encountered there were friendly and professional. I highly recommend this dealership. More

by GregD
Service Price Transparency
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Recommend Dealer
Yes
Aug 09, 2024

Mercedes-Benz of the Woodlands responded

Hi Greg, thank you for sharing your positive experience with us at Mercedes Benz of The Woodlands. We are thrilled to hear that you found our staff to be friendly and professional during your annual inspection. We appreciate your recommendation and look forward to serving you again in the future.

July 25, 2024

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Yesterday I had dropped my car off for its annual service earlier than my appointment. Mark, my advisor and the transportation team were very accommodating to my busy schedule. I was transported to my of More

by Keith
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Recommend Dealer
Yes
Jul 26, 2024

Mercedes-Benz of the Woodlands responded

Hi Keith! Thank you for taking the time to share your positive experience with us. We're thrilled to hear that Mark and our transportation team were able to accommodate your busy schedule seamlessly. Providing excellent customer service is always our top priority. We look forward to serving you again in the future!

July 23, 2024

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Recently had my 2013 ML serviced. The customer waiting area was clean and welcoming ( great breakfast sandwiches and muffins!). Services were completed timely. Mark Escobar, as always More

by mxgriffin
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Service Time
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Recommend Dealer
Yes
Jul 24, 2024

Mercedes-Benz of the Woodlands responded

Hi mxgriffin, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed our customer waiting area and that Mark provided excellent service. We appreciate your feedback and look forward to serving you again in the future.

July 23, 2024

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Employee Rating

My experience at MB of The Woodlands was excellent as always. Greeted with a smile and quick service, my vehicle was ready in no time. Even with very short notice, the Service Dept got me in on a busy Fr More

by pamp
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Davis , Anthony Walding

Jul 24, 2024

Mercedes-Benz of the Woodlands responded

Hi Pamp, thank you for taking the time to share your positive experience at MB of The Woodlands! We're thrilled to hear that you were greeted with a smile and received quick service. We appreciate your kind words and look forward to serving you again in the future.

June 13, 2024

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Employee Rating

Excellent Customer Service & Quality of work performed by Justin & Mark at the Mercedes-Benz of The Woodlands Service Center. Thank You!!! More

by rtdowlearn
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Mercedes-Benz of the Woodlands responded

Hi rtdowlearn, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Justin and Mark provided excellent customer service and quality work. We appreciate your feedback and look forward to serving you again in the future.

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