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Mark Fentress
Refer Me
32 Reviews
HI my name is Mark! I'm married to the love of my life and we have 4 beautiful children together. I am originally from this area but we moved to Florida after my children had grown. Just recently we decided to move back to be closer to family. I am so excited to have the opportunity to be working with the Castle Group and I look forward to getting the opportunity to work wit you as well! Come see us soon!
Read moreDealership Experience
6 yrs, 3 mos
Industry Experience
38 yrs, 5 mos
Languages Spoken
English
32 Reviews of Mark Fentress
January 21, 2019
Good experience Everyone was very friendly and helpful. Easy to work with and very understanding. I told them what my price range was and they helped me get what I ne Everyone was very friendly and helpful. Easy to work with and very understanding. I told them what my price range was and they helped me get what I needed in my range . More
by TSTOT32
Verified CustomerOther Employees Tagged: Tony Alvarez
Helpful 
January 17, 2019
Great car buying experience! The team at Castle Subaru Mitisbishi was great! I told them what I was looking for and they delivered. Everyone was very friendly and helpful. They h The team at Castle Subaru Mitisbishi was great! I told them what I was looking for and they delivered. Everyone was very friendly and helpful. They have great prices! I will definitely be coming back! More
by CARLA.DUSZ1983
Other Employees Tagged: Jesse Blackmon
January 14, 2019
Grooming Younger Talent It was nice to see senior management working with a young salesman and giving him an opportunity to further his career. Reece Lake is an honest and m It was nice to see senior management working with a young salesman and giving him an opportunity to further his career. Reece Lake is an honest and motivated young associate. More
by JOOMS1980
Other Employees Tagged: Mike Roman , David Spudic, Reece Lake
December 31, 2018
I have already responded to the dealership with no response from them so that tells you alot. In short, I purchased a lower priced vehicle ($6000.00 plus my trade) which was not warrantied but I had been ass from them so that tells you alot. In short, I purchased a lower priced vehicle ($6000.00 plus my trade) which was not warrantied but I had been assured that it had been gone thru and everything was in order. I had trouble before I got out of the parking lot. Salesman Tony was great, manager was rude. By the time I got the car home airbag light had come on and that was shortly followed by the check engine light, This was supposedly fixed by the dealership while I waited. I had been assured the vehicle had been inspected by the dealership but obviously had not been. Auto setting on lights does not work, battery is corroded to the point where I am going to have to replace the connectors, and all fluids low. I am going to have to replace the Mass Air Flow Sensor ($148.00) and have the other problems fixed at my expense. Be careful buying a non warrantied used car from here. More
by TDAVIDSON25
Other Employees Tagged: Tony Alvarez , David Spudic, None
December 26, 2018
Double check paperwork I would never use this dealer again, declined gap insurance multiple times. They continue to try to sell it and then put it on the paperwork anyway an I would never use this dealer again, declined gap insurance multiple times. They continue to try to sell it and then put it on the paperwork anyway and after we were signed mentioned, to us look it was on the paperwork and tried to say it was for same payment, but if they took off the Gap insurance payment would have been cheaper. Any dishonest dealer shouldn't be dealing or forcing stuff on the customers. More
by CJGROCHOWSKI
Other Employees Tagged: David Spudic
December 25, 2018
Best decision ever to come here Great staff! We left very happy with our new purchase. I will recommend everyone to buy here! I will never buy a vehicle anywhere else! Great staff! We left very happy with our new purchase. I will recommend everyone to buy here! I will never buy a vehicle anywhere else! More
by BG19D1
Other Employees Tagged: Andrew Plebanski, David Spudic
December 10, 2018
Used/ service Sales department is very knowledgeable know their product very polite and courteous helpful but your service department needs a little bit more work Sales department is very knowledgeable know their product very polite and courteous helpful but your service department needs a little bit more work as far as helping the customer out and the quality of work to do More
by hadley2930
Other Employees Tagged: Mike Guistolisi, Derrick Davis , Mario in service
November 12, 2018
Great people. Awesome people, never pushy but always there to help and answer any and all questions. Tony the salesmen was the greatest. I would recommend them to Awesome people, never pushy but always there to help and answer any and all questions. Tony the salesmen was the greatest. I would recommend them to anyone More
by LSPD55
Other Employees Tagged: Tony Alvarez
October 30, 2018
Found the car of my dreams!! Jim Board was right on the target and showed me the car of my dreams. He kept me right at my budgeted price by providing the best car available for my Jim Board was right on the target and showed me the car of my dreams. He kept me right at my budgeted price by providing the best car available for my budget. Jim is very knowledgeable and I would recommend him to anyone looking for a new or preowned car. More
by PAMELALEICHTMAN
Other Employees Tagged: Jim Board
October 29, 2018
New Car Purchase Thank you so much Mike Roman for the wonderful experience when we traded our vehicle in.Castle is such a friendly and helpful place to make a purchase Thank you so much Mike Roman for the wonderful experience when we traded our vehicle in.Castle is such a friendly and helpful place to make a purchase.I will highly recommend it to anyond looking to purchase a vehicle.Thank you again for the pleasant service!!!! More
by LORALI50
Other Employees Tagged: Mike Roman , David Spudic
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