Mark Fernandez | Page 41

Canyon purchase First I need to admit that I hate the whole car buying process. I do not enjoy the guessing game of what the real take away price might be. I stress o First I need to admit that I hate the whole car buying process. I do not enjoy the guessing game of what the real take away price might be. I stress over debt and whether I am getting a good deal, I keep my cars for 10-15 years at a time putting 25 to 35 thousand hard miles per year on them annually with the length of time is closely linked to the sales phobia I experience. Part of the challenge is also that I am most opinionated, once I have settled on a make, model and trim level I will consider little else. I bounced back and forth between four GMC and one Honda dealerships in my quest. While I fully understand sales departments getting frustrated with me, even after three weeks of visits, calls and Emails containing a thousand questions, the crew at Crown Buick, GMC always remained friendly, patient and understanding. Closing the deal was never a threat, it was a conversation between "friends". To everyone who worked with me in sales and finance, thank you. I am thrilled to have the opportunity to work with you, I thank you for your patience and the great deal you offered me. To Chris Tobolski, Tammy Wagner, Mark, Jeff and John in finance, thank you. To Mr. Patterson, thank you. The conversation we had alleviated all of my concerns. Thank you. More

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Bought a used Tarrain every one very polite and helpful. Because in my eyes it was very good. Every one very helpful if i ask a question would answer and wAS STRAIGHT FORWARD ABOUT THINGS Because in my eyes it was very good. Every one very helpful if i ask a question would answer and wAS STRAIGHT FORWARD ABOUT THINGS More

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Amy was very knowlegable Amy was a great sales person she knew all about our purchase I would recommend her again she went out of her way to give us a great experience Amy was a great sales person she knew all about our purchase I would recommend her again she went out of her way to give us a great experience More

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