52 Reviews
Write a Review52 Reviews of Mark Fox
August 30, 2020
The Customer Service is excellent, they really do go the Extra Mile! The staff are exceptional, they all work together, and are all so friendly and helpful which made it a wonderful buying experience. Sia Extra Mile! The staff are exceptional, they all work together, and are all so friendly and helpful which made it a wonderful buying experience. Siani Perkins, the Internet Coordinator, was able to provide me with all the information I needed right away which facilitated me being able to get the exact car I wanted at the best price and very quickly. Mark Fox, in Sales, and Greg Cramer, Finance Manager, were a pleasure to deal with; very thorough and efficient. Tim Hyden did a phenomenal job as my Star Delivery Specialist. Thanks to Tim, I now know how to use all the fancy technology in my new Outback, which is a great car and highly recommended! Thank you! More
Other Employees Tagged: Gregory C. , Timothy Hyden, Siani P
August 30, 2020
Great sales experience and support team at Matt Slap Subaru, first time buyer with this dealership and everything was excellent! Mark Fox and Ashley Hendrix did an outstanding job helping me through the Subaru, first time buyer with this dealership and everything was excellent! Mark Fox and Ashley Hendrix did an outstanding job helping me through the process Great staff! More
Other Employees Tagged: Ashley Hendrix, Delivery Specialist
August 11, 2020
Happy! Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overa Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overall experience! More
Other Employees Tagged: Chris Montelongo , Ashley Hendrix
February 13, 2020
Tucker responded promptly via email to my requests for information on the Outback. It was comprehensive enough that compared to other dealers in both Salisbury and Dover, we decided to drive up from Lewes information on the Outback. It was comprehensive enough that compared to other dealers in both Salisbury and Dover, we decided to drive up from Lewes to see the car. Mark Fox was an excellent salesmen and very personable as well as accommodating. He was low key, not pushy. Tim explained the cars functions well and with adequate detail where needed. We highly recommend purchasing a Subaru at Matt Slap in Newark, DE. It is worth the trip. More
Other Employees Tagged: Gregory C. , Timothy Hyden, Tucker Ranck
February 11, 2020
Great salesman. My only complaint was that I wanted more for my trade-in, but couldn't get cooperation and now that I see you have it listed for almost $11,000, I thi My only complaint was that I wanted more for my trade-in, but couldn't get cooperation and now that I see you have it listed for almost $11,000, I think my $3650 trade-in price was definitely low. More
Other Employees Tagged: Chris Montelongo , Brittney Appleton, Siani P
February 03, 2020
Great experience Love my new outback..it has been the best buying experience i have encountered..i will recommend all my family and friends to matt slap subaru Love my new outback..it has been the best buying experience i have encountered..i will recommend all my family and friends to matt slap subaru More
October 25, 2019
Purchase of 2020 Forester Mark Fox, my sales consultant, was patient and knowledgeable. He was able to answer all my questions and did not hesitate to find out any information Mark Fox, my sales consultant, was patient and knowledgeable. He was able to answer all my questions and did not hesitate to find out any information I needed. He was always available for my calls and guided me through the purchase. I would recommend Mark to my family and friends who may be looking for a car. Lauren Kratz was extremely proficient in her understanding of the technology in my new Forester. She was patient and clear in her explanations and is willing to be available for any follow up questions I may have. Having a Subaru Star Delivery Specialist is a savy move on the part of the dealership. I appreciate this delivery experience and the knowledge that Lauren is available for assistance. More
Other Employees Tagged: Lauren Kratz
October 23, 2019
Mark Fox Mark was very professional, listened to our wants/needs regarding the new vehicle, and made the deal happen! Mark understood our time frame and need Mark was very professional, listened to our wants/needs regarding the new vehicle, and made the deal happen! Mark understood our time frame and need to delay pick up. More
September 11, 2019
First leasing experience Mark was incredibly helpful and personable. I knew what I wanted prior to going in and he went above and beyond to deliver just that! Chris was super Mark was incredibly helpful and personable. I knew what I wanted prior to going in and he went above and beyond to deliver just that! Chris was super friendly and efficient. He had me in and out of the office very quickly! I couldn't have asked for a better team to guide me through my first leasing experience. More
Other Employees Tagged: Chris Montelongo

