Mark Fox | Page 4

Happy! Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overa Our experience purchasing our new Subaru was very positive. Mark was helpful and friendly and addressed any questions or concerns we had. A good overall experience! More

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We had a very good experience buying my car from Matt Slap. Mark Fox was our salesperson and he was very knowledgeable, friendly and helpful. Slap. Mark Fox was our salesperson and he was very knowledgeable, friendly and helpful. More

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Tucker responded promptly via email to my requests for information on the Outback. It was comprehensive enough that compared to other dealers in both Salisbury and Dover, we decided to drive up from Lewes information on the Outback. It was comprehensive enough that compared to other dealers in both Salisbury and Dover, we decided to drive up from Lewes to see the car. Mark Fox was an excellent salesmen and very personable as well as accommodating. He was low key, not pushy. Tim explained the cars functions well and with adequate detail where needed. We highly recommend purchasing a Subaru at Matt Slap in Newark, DE. It is worth the trip. More

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Great salesman. My only complaint was that I wanted more for my trade-in, but couldn't get cooperation and now that I see you have it listed for almost $11,000, I thi My only complaint was that I wanted more for my trade-in, but couldn't get cooperation and now that I see you have it listed for almost $11,000, I think my $3650 trade-in price was definitely low. More

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Great experience Love my new outback..it has been the best buying experience i have encountered..i will recommend all my family and friends to matt slap subaru Love my new outback..it has been the best buying experience i have encountered..i will recommend all my family and friends to matt slap subaru More

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Purchase of 2020 Forester Mark Fox, my sales consultant, was patient and knowledgeable. He was able to answer all my questions and did not hesitate to find out any information Mark Fox, my sales consultant, was patient and knowledgeable. He was able to answer all my questions and did not hesitate to find out any information I needed. He was always available for my calls and guided me through the purchase. I would recommend Mark to my family and friends who may be looking for a car. Lauren Kratz was extremely proficient in her understanding of the technology in my new Forester. She was patient and clear in her explanations and is willing to be available for any follow up questions I may have. Having a Subaru Star Delivery Specialist is a savy move on the part of the dealership. I appreciate this delivery experience and the knowledge that Lauren is available for assistance. More

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Mark Fox Mark was very professional, listened to our wants/needs regarding the new vehicle, and made the deal happen! Mark understood our time frame and need Mark was very professional, listened to our wants/needs regarding the new vehicle, and made the deal happen! Mark understood our time frame and need to delay pick up. More

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First leasing experience Mark was incredibly helpful and personable. I knew what I wanted prior to going in and he went above and beyond to deliver just that! Chris was super Mark was incredibly helpful and personable. I knew what I wanted prior to going in and he went above and beyond to deliver just that! Chris was super friendly and efficient. He had me in and out of the office very quickly! I couldn't have asked for a better team to guide me through my first leasing experience. More

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New Crosstrek. Very happy with the experience I bought a new 2019 Crosstrek from Matt Slap Subaru. My salesperson was Laura Hart-Siano. She was so helpful, courteous, and friendly. She has an a I bought a new 2019 Crosstrek from Matt Slap Subaru. My salesperson was Laura Hart-Siano. She was so helpful, courteous, and friendly. She has an amazing, non-aggressive way of selling the product. I appreciated that. She had some input from Mark Fox who was also amazing to work with. While I was doing the financial part of my car purchase, Greg Cramer was wonderful to deal with. As for the car, I love it, as does my son. I would certainly come back to this dealer again. More

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Excellent Sales Team, So So Finance Professionals I purchased a new 2019 Subaru Forester from Matt Slap yesterday. Before going in I corresponded with Siani Perkins in the Internet Sales Department, s I purchased a new 2019 Subaru Forester from Matt Slap yesterday. Before going in I corresponded with Siani Perkins in the Internet Sales Department, she was very helpful in scheduling a time for me to come in and test drive a vehicle as well as answering my questions. Mark Fox was the Sales Person who took care of me in the dealership. He was excited to work with me, very friendly, and super helpful. The only so-so experience was with the finance team. The gentleman working the numbers claimed I could not use financing thru my credit union because I no longer lived/worked in Delaware. This directly contradicted the information I was given that morning by a loan officer at the credit union. I stood firm and, after some pushing, he used my credit union instead of their preferred bank of JP Morgan. Overall the experience was a good one. I left with a car I love, I feel like the price I paid was fair, and I never felt pressured. More

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