Mark Fox | Page 5

New Crosstrek. Very happy with the experience I bought a new 2019 Crosstrek from Matt Slap Subaru. My salesperson was Laura Hart-Siano. She was so helpful, courteous, and friendly. She has an a I bought a new 2019 Crosstrek from Matt Slap Subaru. My salesperson was Laura Hart-Siano. She was so helpful, courteous, and friendly. She has an amazing, non-aggressive way of selling the product. I appreciated that. She had some input from Mark Fox who was also amazing to work with. While I was doing the financial part of my car purchase, Greg Cramer was wonderful to deal with. As for the car, I love it, as does my son. I would certainly come back to this dealer again. More

Report | Print

Excellent Sales Team, So So Finance Professionals I purchased a new 2019 Subaru Forester from Matt Slap yesterday. Before going in I corresponded with Siani Perkins in the Internet Sales Department, s I purchased a new 2019 Subaru Forester from Matt Slap yesterday. Before going in I corresponded with Siani Perkins in the Internet Sales Department, she was very helpful in scheduling a time for me to come in and test drive a vehicle as well as answering my questions. Mark Fox was the Sales Person who took care of me in the dealership. He was excited to work with me, very friendly, and super helpful. The only so-so experience was with the finance team. The gentleman working the numbers claimed I could not use financing thru my credit union because I no longer lived/worked in Delaware. This directly contradicted the information I was given that morning by a loan officer at the credit union. I stood firm and, after some pushing, he used my credit union instead of their preferred bank of JP Morgan. Overall the experience was a good one. I left with a car I love, I feel like the price I paid was fair, and I never felt pressured. More

Report | Print

A happy first-time Subaru buyer This was my first time shopping for a car with Subaru, and it was a great experience. From the first time I went to browse the inventory onsite, sales This was my first time shopping for a car with Subaru, and it was a great experience. From the first time I went to browse the inventory onsite, salesman Mark Fox was incredibly friendly, helpful and informative. As a shopper, I usually know what I'm looking for before I set foot in the store/showroom, and this was no different. Rather than pressure me towards anything else or push for the up-sell, Mark listened to what I wanted (Impreza hatchback) and then worked to help me find it and to make sure I was happy with it. That is something that goes a long way in forming my opinion of a dealership and salesman. Between the interactions with Mark in sales and then Chris in finance, this was so easy-going it almost left me confused, but definitely satisfied. My mother tagged along with me, and not only did she comment that this was the best car-buying experience that she's witnessed, but now is thinking of getting a Subaru for herself! I'll definitely recommend Matt Slap to anyone shopping for a new car. Thanks, guys! More

Report | Print

Great sales and service! I bought my 2017 Forester from Mark Fox back in Dec 2018 and he was friendly, courteous, and professional. I recently took vehicle in for oil change ( I bought my 2017 Forester from Mark Fox back in Dec 2018 and he was friendly, courteous, and professional. I recently took vehicle in for oil change (think 6/24) and the intake person was very nice and gave me the advertised coupon discount because it was my birthday (I had mentioned). I appreciated that as I had forgot to show the coupon on my phone when I signed in. I believe I'll be a lifetime Subaru customer, I love my Forester! More

Report | Print

Stress free car buying I have visited Matt Slap Service & Parts in the past, each of them on two separate occasions. In all of these instances, everyone and I mean everyone, I have visited Matt Slap Service & Parts in the past, each of them on two separate occasions. In all of these instances, everyone and I mean everyone, including the valet that took in my car, has always been professional, polite and courteous. I returned to MS today to look at a newer used car. I went there because of all the positive experiences I had previously. Today I purchased a 2018 Forester and had another great experience. Mark & Chris made the process stress-free and seamless. More

Report | Print

I bought a used 2016 Subaru Outback It was a great place to purchase a car and the people were really good and the salesman I had mark Fox I highly recommend, I don’t know how the other It was a great place to purchase a car and the people were really good and the salesman I had mark Fox I highly recommend, I don’t know how the other salesmen are but I know from my in counter he is very good, no pressure no feeling there trying to rush you in sell you a car and kick you out, it was fantastic More

Report | Print

Very Fair Deal We were using a program that makes car buying less complicated & they were one of the participants. They did an excellent job helping us to obtain th We were using a program that makes car buying less complicated & they were one of the participants. They did an excellent job helping us to obtain the vehicle that we wanted. Our salesperson made the process painless. We felt we got a very fair deal. More

Report | Print

Very nice experience Very friendly, nice, and competent. We came from Rehoboth to Matt Slap since they had a Forester coming in that was the color we wanted. My experience Very friendly, nice, and competent. We came from Rehoboth to Matt Slap since they had a Forester coming in that was the color we wanted. My experience with Mark Fox was much more professional than what I had from another dealer. We are glad we drove the extra miles to work with Mark Fox. Debbie Dougherty was also very nice to work with to learn how everything works on the car. More

Report | Print

Easy and fun I worked with Mark Fox, who made the buying experience easy and fun for me and my 3 year old. 3rd car from Matt Slap! I worked with Mark Fox, who made the buying experience easy and fun for me and my 3 year old. 3rd car from Matt Slap! More

Report | Print

Matt Slap Subaru and Mark Fox best ever! My wife and I just bought a 2019 Subaru STI from Matt Slap. I hate the car buying experience, but Mark Fox and Matt Slap changed that experience forev My wife and I just bought a 2019 Subaru STI from Matt Slap. I hate the car buying experience, but Mark Fox and Matt Slap changed that experience forever. From the moment my wife and I entered the dealership the salesman or should i say super salesman Mark Fox made us feel like one of the family. He was patient, knowledgeable thorough, what can I say he was fantastic. I was leaning toward another car and dealership, but the way Mark and Matt Slap handled it, there was no question, we were going to buy our car here. It was our 3rd purchase of a Subaru at Matt Slap. We are sold we are lifelong customers. I have done nothing, but sing the praises of Mark and Matt Slap. No pressure just excellent attention and respect for the customer. I was so impressed that I told my sister and my nephew and they bought a car the next day from Mark Fox and Matt Slap. I will continue to praise Mark and Matt Slap. I will continue to do so to anyone who wants a quality product and world class service. Don't go anywhere else! Just say Larry & Cheryl sent you and ask for Mark Fox. You cannot go wrong. He will take good care of you. A nicer more attentive sales rep you will never meet! Thank you Mark. Thank you Matt Slap! We love you! Two happy Campers! Larry & Cheryl. :) More

Report | Print