Mark Gruis | Page 10

Customer service is always great. People are friendly and very timely. I would recommend it very highly People are friendly and very timely. I would recommend it very highly More

by decker.jody Verified Customer Verified Customer

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Great service and great communication. Hands down one of the best dealerships to deal with. Hands down one of the best dealerships to deal with. More

by KRIS35 Verified Customer Verified Customer

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Service was friendly and helpful. They answered my questions and were informative. The waiting area is wonderful with snacks and charging or desk work. They also have a TV in the w They answered my questions and were informative. The waiting area is wonderful with snacks and charging or desk work. They also have a TV in the waiting room. More

by LKKIESLER Verified Customer Verified Customer

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The servcie team took my truck in during a short week and was able to diagnose and fix in a very short time. I'm very appreciative of their ability to fit me in and resolve so quickly. I highly recommend t was able to diagnose and fix in a very short time. I'm very appreciative of their ability to fit me in and resolve so quickly. I highly recommend the service team at Mankato Chevrolet. More

by MIKE K. Verified Customer Verified Customer

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I needed a plow harness installed that came with my new truck. It had the part with the truck and I asked them to install it. They claimed I would have to cover the cost if install over $400.00. My sale truck. It had the part with the truck and I asked them to install it. They claimed I would have to cover the cost if install over $400.00. My salesman did not know the correct answer so went to the service department for help. They did not know the correct answer and were reluctant to take any advice of mine. I found the service bulletin and sent it to them and it stated GM would cover the cost one time. They still claimed that it wasn't correct and they tried sending me an irrelevant bulletin. I took it to Snell Motors and they installed it free of cost the next day. I am very dissatisfied with the lack of communication with Mankato Motors Service department. This went on for 2 months trying to get it installed. No apologies or anything were handed out. More

by aaron Verified Customer Verified Customer

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Service done in time promised after delay in getting new tires from warehouse. Everything seems to be good. tires from warehouse. Everything seems to be good. More

by MN15633 Verified Customer Verified Customer

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I made an appointment a week in advance, sat and waited 45 minutes at least before my truck even got looked at , and I asked for a complete inpspection , I was told “we will see what we can do” , I didn’t 45 minutes at least before my truck even got looked at , and I asked for a complete inpspection , I was told “we will see what we can do” , I didn’t get my truck back for almost 2 hours, and they didn’t do what I asked , didn’t give me a check sheet with what was good or bad I get the truck back and it’s low on transmission fluid I ask if they have an recommendations they say no all the filters are ok as there’s a message on the dash saying change fuel filter , all around a terrible experience and I’d like a refund More

by Ckiecker07 Verified Customer Verified Customer

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always friendly and very knowledgeable about vehicle, parts and timelines. Takes the time to explain process and cost up front. parts and timelines. Takes the time to explain process and cost up front. More

by KING.GRAHAM01 Verified Customer Verified Customer

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The service is always very timely and efficiently done. They take care of all the required maintenance and explain everything clearly. An excellent value. They take care of all the required maintenance and explain everything clearly. An excellent value. More

by JPFELL Verified Customer Verified Customer

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Timely service and exceeded expectations. Service work was professional and vehicle returned in perfect order Service work was professional and vehicle returned in perfect order More

by TEVENSVOLD Verified Customer Verified Customer

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