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Mark Jimenez
Refer Me
9 Reviews
Dealership Experience
19 yrs, 4 mos
9 Reviews of Mark Jimenez
March 31, 2024
Traded 2022 Elevation for a 2024 Denali Reserve with Supercruise and couldn't be happier. Supercruise and couldn't be happier. More
by Patrick Richardson
Verified CustomerOther Employees Tagged: Eiji Pollard
Helpful 
March 21, 2024
I stopped in on a lark to check on a Jeep Rubicon I'd been keeping my eye on. A young man by the name of Zach was the first to greet us on the lot, very personable and professional. We chatted for a few been keeping my eye on. A young man by the name of Zach was the first to greet us on the lot, very personable and professional. We chatted for a few minutes and I decided to take things a little further so we went inside the sales office to talk turkey. I made and offer, Zach talked with his manager and countered. We repeated doing that one more time and reached a deal that was amenable to both of us, there was never any pressure or pushing. The deal was done in 15 minutes, I called my wife to come down to the dealership for signing the papers, we live about a mile away. Drove the Jeep home and next day noticed a spot of oil on my garage floor, went right back to the dealer. Both Zach and the sales manager I'd dealt with the day before were both there. The manager took a look and immediately had the Jeep taken into the shop, put up on a rack and checked, seal leak in the front differential. They said they have to keep the Jeep overnight, get it taken care of at no charge, and even offered me a loaner car, which I didn't need as I live only a mile away. The next day I received a call from the shop manager saying the Jeep was all fixed up and that they would deliver it to my home.in ten minutes. What a great experience it was dealing with friendly folks that stand behind their product, I highly recommend anyone looking or a new or used vehicle to check out Henry Brown GMC; no pressure, great service, friendly and professional folks to deal with. RAY More
by sawhorseray
Other Employees Tagged: Zach
November 23, 2022
Good place to buy your truck, all staff, sales and service guys were great. Thank you service guys were great. Thank you More
by CESAR10CAMPOS21
Other Employees Tagged: Rickie Bauman
September 01, 2022
Great experience! ! I called ahead of time & they had the exact truck I was looking to purchase… They gave me a great price on my trade in and an excellent deal on my n ! I called ahead of time & they had the exact truck I was looking to purchase… They gave me a great price on my trade in and an excellent deal on my new truck.. I highly recommend Henry Brown More
by stevethemortgagepro
Other Employees Tagged: Jeff Martin, Steve Lancucki, Ben Brown, Eiji Pollard , Conor Craig
March 10, 2022
I worked with Dave Allmon in the used car dept and he made the transaction as painless as possible. made the transaction as painless as possible. More
by PHILBACHELDER
Other Employees Tagged: Steve Lancucki, Eiji Pollard , Dave Allmon *****
June 10, 2021
Great customer service specially Zach! Thank you for getting me the deal I wanted!! If anyone is looking for a great deal and salesman, ask for Zach! getting me the deal I wanted!! If anyone is looking for a great deal and salesman, ask for Zach! More
by hloera1
Other Employees Tagged: Zach Harmon
March 07, 2021
Once we were able to get a 2nd opinion on our trade in Henry Brown raised the trade in value for us. Waggie and Our Finance manager were awesome. We have now bought multiple vehicles from them. We always Henry Brown raised the trade in value for us. Waggie and Our Finance manager were awesome. We have now bought multiple vehicles from them. We always go back to Waggie. Great buying experience More
by JOKOO44
Other Employees Tagged: Wagner Harrigan
October 10, 2020
I used the internet to inquire and I was contacted by Butch who answered questions and help me get the deal set up. We were able to get it set up and after a few service items that were addressed we were Butch who answered questions and help me get the deal set up. We were able to get it set up and after a few service items that were addressed we were on our way. More
by skywalker1102
Other Employees Tagged: Ben Brown, Butch Shearer
February 21, 2019
Very deceiving and misleading!!! 1) Told me vehicle was one local owned vehicle. Payed for my own car-fax and it was Commercial Vehicle. 2) After washing vehicle i could see the true 1) Told me vehicle was one local owned vehicle. Payed for my own car-fax and it was Commercial Vehicle. 2) After washing vehicle i could see the true finish on paint and it was terrible. $1200-$1500 to repair. 3) Vehicle wasn't serviced! GMC dealer in Sierra Vista found 1 1/2 gal of DEF in tank, disgusting looking air filter and only 12% left on fuel filter after i told H&B i was driving 2000 miles home to Wisconsin. Truck now has a broken windshield washer tank from freezing on the way home. So much for a GM Certified Pre-owned Vehicle.. Had to return to dealer for proper service work. 4) Internet price was $1000 less than sticker price. 5) Tried to charge me $1000 for paint and fabric protection. When i said i didn't want that i was told it was already applied. 6) Was told my extended warranty was through GM. I found out that wasn't true either. I am very fortunate that my local dealer is going to take care of me in the future!! A person should never be taken advantage off like this. Shame on you Henry Brown!! Bernie Sculley More
by Bernie
Other Employees Tagged: Chris
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