Mark Laird | Page 32

Car buying experience Very expierienced, knowledgeable and friendly staff, especially salesman Mark Laird who took care of all my needs including the perfect Silverado that Very expierienced, knowledgeable and friendly staff, especially salesman Mark Laird who took care of all my needs including the perfect Silverado that I wanted along with my add ons that I wanted through the service dept! I also admired the fact that there was never any pressure put on me to buy the vehicle right away or else . They allowed me to buy my truck at my own pace which took a lot of stress out of the car buying expierence!. I would recommend Ferman to anyone without hesitation. Great job, thanks Mark!!!!! More

by Tony Baltimore Verified Customer Verified Customer

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Great Buying experience My sales men made the buying experience the easiest Car purchase ever. I was very impressed with his knowledge and customer service skills. Mark Lai My sales men made the buying experience the easiest Car purchase ever. I was very impressed with his knowledge and customer service skills. Mark Laird is represents Ferman Chevrolet ver well. More

by cs_tal Verified Customer Verified Customer

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Car buying made easy! This is our third vehicle with Ferman- could not be happier with the ease of internet sales! We knew exactly what we wanted & Mark delivered! Drove ho This is our third vehicle with Ferman- could not be happier with the ease of internet sales! We knew exactly what we wanted & Mark delivered! Drove home our new vehicle the very next day with ZERO hassle! More

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Always great service Been coming to this dealership since we moved to Tampa. Just bought my 3rd truck from them and couldn’t be happier! Mark and team were very knowledgea Been coming to this dealership since we moved to Tampa. Just bought my 3rd truck from them and couldn’t be happier! Mark and team were very knowledgeable and worked hard to deliver exactly what we wanted. More

by ericf0625 Verified Customer Verified Customer

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How to Get a New Lease Deal with ease Working with Mark Laird at this dealership has been great. Very responsive internet sales. He even drove mats to me at home and chased down an issue w Working with Mark Laird at this dealership has been great. Very responsive internet sales. He even drove mats to me at home and chased down an issue with options until it was solved. More

by William Gamlin Verified Customer Verified Customer

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Awesome experience This was the best experience I have had buying a vehicle. No haggle, fast service to the point. Very professional yet freindly. I will definitely be r This was the best experience I have had buying a vehicle. No haggle, fast service to the point. Very professional yet freindly. I will definitely be returning soon to buy a vehicle for my wife. Mark Laird was great! More

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Honest and reputable salesman. My family and I were forced to leave our home in Myrtle Beach, SC for the impending Hurricane Florence and decided to go to Disney World to surprise t My family and I were forced to leave our home in Myrtle Beach, SC for the impending Hurricane Florence and decided to go to Disney World to surprise the kids. While in Florida I continued my search for a new truck and found one at Ferman Chevrolet I liked very much. I was contacted by Mark Laird and was able to communicate by phone and email the specs of the truck and terms of the deal. Drove to Tarpon Springs the next morning and Mark had everything lined up for my purchase and the truck detailed waiting for me. Completed some paperwork and was out within a couple of hours to rejoin my family that afternoon. On the drive back home I noticed a small problem at highway speeds. After contacting Mark and at his advice took the truck to my local dealer for service. It was only a small problem and easily fixed. Surprisingly Mark communicated the issue to his manage Sarah Smith and is actually sending me a check for reimbursement for the repair. Mark and Ferman Chevrolet have surpassed my expectations and will gladly give them my business in the future. Brad Davis, Myrtle Beach, SC More

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Helpful, friendly service Internet sales manager Mark was very attentive and helpful throughout the process. Agreed to all components prior to arriving at dealership and spent Internet sales manager Mark was very attentive and helpful throughout the process. Agreed to all components prior to arriving at dealership and spent time reviewing everything associated with the vehicle. More

by Mike Verified Customer Verified Customer

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My Silverado purchase I worked with Mark through email correspondence because I was busy at work and didn't have time to be on the phone. Mark was very thorough and straigh I worked with Mark through email correspondence because I was busy at work and didn't have time to be on the phone. Mark was very thorough and straight forward throughout the whole process. We negotiated the sales price for the truck and all available rebates, as well as my trade in value. At the time I was working with 2 other dealerships, but Mark responded in a timely manner and I appreciated his effort throughout the process. The staff was all very friendly during the tour of the dealership, and we appreciated the overall experience. More

by MMatos21 Verified Customer Verified Customer

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Quick and Professional Mark Laird was my salesman. He was courteous and professional. I believe Greg handled the financing. He got me a good rate. I would definitely recomme Mark Laird was my salesman. He was courteous and professional. I believe Greg handled the financing. He got me a good rate. I would definitely recommend Ferman to others More

by Richard Verified Customer Verified Customer

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